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Customer Service Accounts Receivable

Location:
Mobile, AL
Posted:
September 13, 2023

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Resume:

Tara Boyd

*** ***** ***

Mobile, AL *****

631-***-****

Objective

Seeking a challenging position that will utilize my experience and acquired skills to positively impact the company performance and operation.

Work Experience

Republic Services Mobile, AL 3/07-10/19

Credit & Collections Specialist

Contacts various credit sources insures credit for customer applications

Contacts customers with past due accounts to arrange for timely payment

Reviews list for delinquent accounts and prepares routine follow up letters

Maintain reports for supervisor on credit risk in granting credit to new customers review of credit extension request

Document all customer telephone inquires to insure accurate credit data

Prepares reports reflecting status of credit and collection activity in area of response

Performs other job-related duties as assigned

MSC Industrial Supply Co, Inc. Melville, NY 6/99-12/05 Credit & Collections Supervisor 8/01-12/05

Manage operations of day-to-day collection accounts from 30 days to 150 days plus

Supervise eight collection/credit associates in execution of departmental policy and procedures while maintaining best practice of customer service

Accounts receivable posting for Lockbox/COD Checks/Prepaid Checks/A/R adjustments

Credit Analyst – Running credit checks on potential customers/Dun & Bradstreet ratings

Review & Release of orders up to seventy-five thousand dollars

Manage yearly reviews with staff for senior management

Maintain corporate relations with vendors

Heavy interacting with sales teams and supervisors on maintaining company procedures Senior Credit Associate 9/00-8/01

Incoming/Outgoing phone calls

Review & Release or orders up to twenty-five thousand dollars

Assisting with departmental month meetings

Oversee eight collections/credit associates with supervisory assistant

Heavy interacting with sales and all levels of management

Assisting in rewriting the departmental Credit guide lines Collector 6/99-9/00

Daily collections on 30/60/90 & 120-day accounts

Incoming/Outgoing calls

Assisting in rewriting departmental collections guidelines

Daily dunning letters

Card Management Service-CMS Plainview, NY 3/95-12/98 Collections Supervisor 2/97-12/98

Annual & Semi-Annual associate reviews

Auto Dial Setup

Interacting with various banks

Monitoring associates incoming and outgoing calls for quality control Collector 3/95-1/97

Auto Dial

Collections on 30/60/90/ to 150-day accounts

Credit Bureau Review

Education

Suffolk Community College Brentwood, NY 8/93-1/95

Business Major

Katherine Gibbs Business School Melville, NY 7/92-6/93 Certificate, Plus Program Office Structure, 1993

Reference Available Upon Request



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