Kayla Hicks

*** ****** *****

Gallatin,TN *****

615-***-****

adzn0z@r.postjobfree.com

EXPERIENCE

Sonic, Hendersonville,TN — Food Runner

June 2019 - September 2020

●Kept register accurate through correct billing, payment process and cash management practices

●Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times

●Delivered food items to tables ensuring each restaurant patron received correct order

●Answered questions from restaurant patrons regarding menu items and pricing

●Refilled condiments on each table when running low

Chicken Salad Chick, Hendersonville,TN — Restaurant Hostess

March 2018 - June 2019

●Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction

●Supported servers, food runners and bussers with keeping dining area ready for every guest

●Conducted dining room and server checks to assess readiness for expected customer loads

●Assisted managers with quickly resolving service and food related issues

Buff City Soap, Gallatin, TN — Retail Associate, Soap Maker and Key Holder

February 2021 - January 2022

●Kept register accurate through correct billing, payment process and cash management practices.

●Promoted efficiently and coordinated by organizing store front, soap racks, laundry and cleaning the store.

●Helped hand make products tailored to customers requests.

●Safely opened the store and closed the store, while also managing who was working at the time.

●Answered questions regarding the store products and ingredients as well as assisted customers find products

Fitness 1440, Gallatin, TN— Customer Service, Childcare/Daycare, Keyholder, Housekeeping and Food management

February 2022 - July 2023

●Kept register accurate through correct billing and payment processes.

●Housekeeping throughout the building including: Laundry, dishes, cleaning bathrooms, moping, vacuuming and sanitizing equipment.

●Helped create a personable environment for our guests and answered any questions regarding the equipment/childcare/smoothie bar.

●Safely opened and closed the store, while managing the other employees working that shift.

●Helped create a safe environment back in the daycare room. Helped kids with their homework, colored together, played all sort of games, etc. Overall, just made sure everyone was happy, healthy and safe.

EDUCATION

Station Camp High School,Gallatin,TN — HS Diploma

August 2015 - May 2019

Volunteer State Community College, Gallatin,TN—

●Associate of Science and Psychology

August 2021- May 2023

SKILLS

Time Management

Adaptability

Leadership

Creative Thinking

Problem Solving

Hospitality

Customer Service

REFERENCES

Our Lady of the Lake - Youth Leader

Mike Zimmerman

1729 Stop 30 Rd

Hendersonville, TN 37075

Phone: 615-***-****

Email: adzn0z@r.postjobfree.com

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