Performance Review Form

NAME: SSSL-PR-EMP-Butlers-ALL

DESCRIPTION: SSSL-PR-EMP-Butlers-ALL

COMPANY:

Seven Seas Services, Ltd

SENT AT: 02/23/2023

CREWMEMBER:

Mayank kandari

FINISHED AT: 08/23/2023

SHIP:

Mariner

CREW ID: 9109559

POSITION:

Butler

STATUS: Finished

SCORE

3.9

Meets expectations

CATEGORY

SCORE

DESCRIPTION

Position Knowledge

4

Exceeds some expectations

Work Quality & Efficiency

3

Meets expectations

Initiative, Judgement and Problem Solving

3

Meets expectations

Business Performance

3

Meets expectations

Interaction with Guests

3

Meets expectations

Interaction with Crew

4

Exceeds some expectations

Communication Skills

3

Meets expectations

Personal Appearance and Grooming

4

Exceeds some expectations

Safety

3

Meets expectations

SIGN OFF REASON

1.Reason For Review

Select reason

Answer: End of Contract

Comments

Prashant Nanu Workflow: Review

Mayank has completed has contract successfully.

POSITION KNOWLEDGE

2.Position Knowledge

Demonstrates the required knowledge and technical skills for the position as per job description.

Answer: Exceeds Some Expectations

Comments

Prashant Nanu Workflow: Review

Mayank is very organized and proactive in his day-to-day operation. He is efficient, punctual at work. He often consults his supervisor whenever required and constantly seeking knowledge.

WORK QUALITY & EFFICIENCY

3.Work Quality & Efficiency

Is productive, organized, efficient, punctual and displays a positive work ethic. Completes tasks according to standards and in a timely manner.

Answer: Meets Expectations

Comments

Prashant Nanu, Workflow: Review

Mayank is a fast learner and always takes initiative in learning new things and asks lots of questions to get himself educated. He is willing to grow up in his career. He is actively learning all Manuals, ship facility, Food and Beverage and benchmark of Excellence.

INITIATIVE, JUDGEMENT AND PROBLEM SOLVING

4.Initiative, Judgment & Problem Solving

Demonstrates self-initiative, reliability and adaptability. Is proactive, uses sound judgment when solving problems and consults with supervisors as and when required.

Answer: Meets Expectations

Comments

Prashant Nanu,Workflow: Review

Mayank is reliable and often consults his supervisor when needed. As an assistant butler he always conveys correct information to the butlers regarding any guest queries, handover and takes initiative to learn our service standards and applies them as per requirement.

BUSINESS PERFORMANCE

5.Business Performance

Is conscious about the financial impact, reduces wastage and minimizes breakage. Promotes sales and increases revenue as and when possible.

Answer: Meets Expectations

Comments

Prashant Nanu, Workflow: Review

Mayank has done Breakage Prevention training and well aware about how to minimize the breakage. Mayank has also been trained on how to offer connoisseur wine menu and connoisseur wine lunch.

INTERACTION WITH GUESTS

6.Interaction with Guests

Embraces company service culture and engages with guests in a friendly, professional and courteous manner. Displays a positive and can-do attitude at all times.

Answer: Meets Expectations

Comments

Prashant Nanu, Workflow: Review

Mayank is polite and friendly and always displays a positive attitude when interacting other Crew member and Officers onboard so far and I believe Mayank will continue the same towards our guest and provides good level of Regent experience.

INTERACTION WITH CREW

7.Interaction with Crew (Colleagues, Subordinates & Supervisors)

Is polite, friendly and respectful toward fellow crew members and promotes teamwork.

Answer: Exceeds Some Expectations

Comments

Prashant Nanu, Workflow: Review

Is always friendly and approachable towards others, displays a true team spirit and offers help eagerly whenever possible.

COMMUNICATION SKILLS

8.Communication Skills

Is proficient in verbal and written English, follows verbal etiquette, has a clear and professional speech to effectively communicate with guests and fellow crew. Displays appropriate body language. Communicates in English while on duty.

Answer: Meets Expectations

Comments

Prashant Nanu, Workflow: Review

Is able to effectively communicate with guests, colleagues and managers in English by

following verbal etiquette and displaying a positive body language at all times.

PERSONAL APPEARANCE AND GROOMING

9.Personal Appearance & Grooming

Displays professional and hygienic grooming standards in accordance with company policy and guidelines.

Answer: Exceeds Some Expectations

Comments

Prashant Nanu, Workflow: Review

Displays a professional appearance and follows company grooming and uniform guidelines.

SAFETY

10.Safety

Adheres to SMS regulations and standards at all times. Displays the safety knowledge appropriate to the safety position held on board.

Answer: Meets Expectations

Comments

Prashant Nanu, Workflow: Review

Displays thorough knowledge of mandatory safety regulations and procedures as per SMS requirements.

Approved by Antonino Libassi, 08/21/23,Workflow: Approve & Comment

Approved by Bernadette Mary Ann Ryan,,08/21/23, Workflow: Approve & Comment

CREWMEMBER COMMENTS

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Mayank kandari

Crew Member

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