MARIAM MALLAH

adzmxx@r.postjobfree.com 313-***-**** GARDEN CITY, MI 48135

Hardworking and reliable employee with extensive background assisting customers and handling escalated situations. Looking to advance my career in the customer service felid Highly organized, proactive and punctual. Works well within team settings.

Customer Service

Honest and Dependable

Reliable and Responsible

Customer Assistance

Cashier Sam's Mart - Toledo, OH 11/2018 - 03/2020 Maintained knowledge of sales and promotions, return policies and security practices. Computed purchases and received and processed cash or credit payment. Answered store and merchandise questions and led customers to wanted items. Ticketed, arranged and displayed merchandise to promote sales. Cashier Ready Super Market - Beirut, Lebanon 08/2015 - 09/2018 Helped customers find specific products, answered questions and offered product advice. Trained new team members in cash register operation, stock procedures and customer services. Delivered high level of customer service to patrons using active listening and engagement skills. Private English Tutor Self-employeed - Beirut, Lebanon 08/2012 - 06/2014 Coached refugee adults in speaking, reading and writing english. Supported students by identifying and addressing specific concerns. Researched and recommended textbooks, software and other learning materials to complement tutoring. Educational Arab Institutes Beruit, Lebanon 06/2013 High School Diploma

Arabic:

Native/ Bilingual

Summary

Skills

Experience

Education and Training

Languages