Customer Service Sales Associate
Resume:
By**** Lodgepole pl
Charlotte,NC *****
*****.*******@*****.***
KENNEDY DANIELLE JONES
SKILLS
Communication, Customer Service, cashiering, Computer/POS, Management, Problem solving, Time management,Storage system and management, Programming Languages, Bilingual (intermediate), Medical terminology/intellect, Receptionist, Adobe
(dreamweaver,illustrator,and photoshop), CSS, Sales, Laboratory experience, Digital Literacy,Typing,Data Entry,Account Management,Billing,Inbound/Outbound Calls,Problem Resolution.
EXPERIENCE
Kohls, Huntersville NC — SALES ASSOCIATE
DECEMBER 2019 - July 2023
● Tend to customers appropriate needs, concerns, and questions
● Credit sells
● Organize and maintain store upkeep
● Cashier
● sales
Amazon, Charlotte NC - WAREHOUSE EMPLOYEE
JUNE 2020 - AUGUST 2021
● Stocking and Organizing
● Stacking and wrapping packages
● sorting
The Recruiting Agenda, WFH- CALL REPRESENTATIVE
APRIL 2021 - FEBRUARY 2022
● Customer Service
● Verbal Communication
● Database and CRM
● Multitasking
Pembroke Family Practice and Urgent Care, Pembroke NC - RECEPTIONIST
FEBRUARY 2022- JULY 2022
● Answering/Screening phone calls
● Scheduling appointments
● Prepare files
● Assisting patients and medical staff
Wing co, Pembroke NC— SERVER/WAITRESS
AUGUST 2021 - MARCH 2022
● Esteemed customer service skills
● All around worker. I did any shift, any position I was able to when needed.
● Serving
● Bartending (intermediate)
● Cleaning and stocking
● Placing takeout order and takeout prep
● hosting
Minuteman, Pembroke NC- SALES ASSOCIATE
MARCH 2022 - JULY 2022
● Cashier
● balancer/ book
● Stocking and Organizing
● Inventory
● Assistant manager training
Hooters, Charlotte NC- HOOTERS GIRL
OCTOBER 2022- FEBRUARY 2023
● Customer Service
● Serving/to go
● Stocking and Organizing
● ServSafe Bar Training
Holy Angels, Belmont NC- PATIENT CARE ASSISTANT/DSP MARCH 2023 - CURRENT
● Patient Care; feedings (g-tube,oral,etc), continence assistance,CPAP assistance, &etc.
● Documenting
● Stocking/Organizing
EDUCATION
Hopewell High School, Huntersville NC— HIGH SCHOOL DIPLOMA GRADUATED 2019
UNC PEMBROKE, PEMBROKE NC— GENERAL BIOLOGY
AUGUST 2019 - MAY 2022
UNC CHARLOTTE, CHARLOTTE NC- GENERAL BIOLOGY
AUGUST 2022- CURRENTLY ENROLLED
AWARDS
ADOBE DIGITAL CERTIFICATION
PHOTOSHOP CERTIFICATION
GAMEMAKER CERTIFICATION
CPR CERTIFICATION
HONORS TECHNICAL SOCIETY SCHOLAR
BIOMEDICAL ENGINEERING CERTIFICATION
FOOD HANDLER CERTIFICATION
SERVSAFE ALCOHOL
DSP TRAINING
REFERENCES
Aria Davis (previous supervisor)
Magdelena Clinton (professor,mentor)
Shana Jerrigam (previous manager)
Stephanie Sherrill (colleague)
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