Account Executive

Suzanne Moore

***** ****** ***** *****, ******, TX 75229

Phone: 214-***-**** E-Mail: adzmwm@r.postjobfree.com

https://www.linkedin.com/in/suzanne-m-15950323

Territory Sales and Customer Success Account Manager

Accomplished, versatile, dynamic, collaborative, and well-qualified professional with over 5+ years of experience in the Sales and Management Field. A sales specialist with a deep understanding of customers in a retail and wholesale environment. Provide high-quality customer service with the customer at any point, as well as the achievement and exaggeration of sales goals. Administer best practices around the use of systems and tools to manage inventory, gain efficiencies and drive sales. Help sales acquisition and customer maintenance processes to achieve profitable revenue growth and ensure customer satisfaction. Effectively communicates with all level audiences, Insightful, diligent & resourceful relationship builder with excellent interpersonal skills. Work across all organizational levels to organize, lead, coach, communicate, connect, and utilize company resources and systems.

Skill Areas: Sales Management Relationship Building Generate leads Internet Sales Problem Resolution

Product Placement Strategies Organization Skills

PROFESSIONAL EXPERIENCE

Territory Operations Account Manager

EverDriven – Dallas, Texas January 2022 – Present

Work as a liaison between ALC and clients, providing guidance, direction, and feedback to operational managers as well as working in collaboration with transportation providers, school districts, and parents.

Assist in managing the daily service of accounts in addition to vetting and credentialing service providers

Manage and oversee outside operations to new client start-ups, client retention, and development

Screen, contract, monitor, and replace necessary local transportation providers

Develop and maintain open communications with project contractors, community officials, and agency staff

Sales Development Representative

WIT Legal – Dallas, Texas January 2021 – January 2022

Accountable for expanding sales region and client base of WIT Legal as well as retaining current clients. Sold service of finding expert witnesses for trials to law firms.

Contact potential clients through sales calls and emails to generate new businesses and potential revenue streams

Marketing account management of legal expert service to large law firms for litigation purposes throughout the US

Research qualified and credible candidates that could be potential clients

Drive reoccurring revenue streams and serve as a resource for clients

Membership Director

Clubcorp At Hackberry Creek Country Club – Dallas, Texas October 2019 – April 2020

Responsible for finding and nominating new members, and develop strong relationships with friends and colleagues and enhance lives with current and future members.

Increase weekly, monthly, and quarterly sales targets by 10-20%.

Design new marketing strategies to improve and update the club environment and events.

Introduce the club to prospective members and refer members who secure the life of the club.

Create a comfortable environment and maintain relationships with members.

New Business Development

Coca Cola Southwest Beverages – Dallas, Texas April 2019 – October 2019

Develop leads, maintain and prioritize sales for new high-quality accounts and achieve new CCSWB business goals. Integrate new accounts and secure the first order through MyCoke.com.

Regularly complete CCSWB calls and destination numbers, and effectively bolstered 16 sales representatives to accomplish KPIs to meet sales targets.

Organize and deal with various projects at the same time and get things done on time.

Coordinate the installation, delivery and customer satisfaction of the devices.

Accomplish customer satisfaction through organizational skills, prompt and internal resource navigation.

Develop and create marketing materials for new branches with DMEX software.

DFW Account Manager

The Pet Loss Center – Dallas, Texas September 2018 – April 2019

Contact, oversee and manage cremation services for pets in 250 veterinary clinics, and increase the sales to meet budget targets by coordinating services and selecting baskets to meet the needs of each veterinary clinic. Train centres on software and organize CE lessons while dealing with all parts of the DFW accounts using Salesforce and our product following framework, Trusted Journey.

Successfully develop services and options to satisfy the clinic's customer base.

Maintain excellent customer service and problem-solving skills in case of operational difficulties.

Increase income through the sale of services in new clinics and the introduction of new service options for existing accounts.

Achieve account verification in the system to expand account contact points.

Major Accounts Manager

Zelli Italia – Dallas, Texas May 2016 – September 2018

Plan and execute a national sales strategy for US distributors of men's luxury footwear and accessories, including working with wholesalers and retailers to identify customer bases, style/price preferences and predict future trends. Manufacture wholesale clients loyalty by collaborating on product development to address the needs and wants of retail customers.

Suggest the selection of products based on the basic knowledge of the client.

Through online chats and phone calls with individual customers, wholesalers, and retailers, provide high-quality customer service, negotiate prices and shipping costs, and determine future sales opportunities.

Hold lucrative sales events at major golf tournaments in the Dallas/Fort Worth and Houston markets.

By expanding our participation in golf tournaments and online sales, we surpass our sales target of 10-12% each year while increasing our wholesale customer base.

Account Manager

Cultural Care AU Pair – Dallas, Texas January 2014 – April 2016

Promote, facilitate, and set in-home childcare administrations from abroad Au Pairs.

Effectively position each Au Pair alloted through internet-based life posting, email impacts and neighbourhood webpage visits.

Finish yearly online training to remain current with federal rules and strategic policies.

Ensure monthly gatherings with 11-12 Au Pairs and their receiving families to guarantee consistency with federal regulations.

Create and convey direction materials to form a solid establishment for families and Au Pairs.

PROFESSIONAL DEVELOPMENT & CREDENTIALS

Bachelor of Arts

●Speech Communication

●Texas Elementary Education Certification

University Of Texas – Arlington, Texas

VOLUNTEER SERVICE:

Dallas Fort Worth Pug Rescue (October 2010 – Present)

Home visit adoption coordinator for Dallas

Foster Parent, Transporter, and Volunteer

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