Danitza

Correa-Ruiz

Sacramento, CA, *****

530-***-****

adzmul@r.postjobfree.com

Cal State University Sacramento / BS Biomedical Sciences AUG 2022 - MAY 2024, SACRAMENTO CA

University of San Fransico

AUG 2020 - MAY 2022, SAN FRANCISCO, CA

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Skills ● High-volume Dining

● Cash handling

● Food Sales and Promotion Table Setting

● Customer Service

● ExceptionalCommunicator

● Guest Services

● Languages: Spanish and English

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Experience Old Town Tap / Server

OCT 2020 - PRESENT, TRUCKEE CA

● Served food and beverages promptly with focused attention to customer needs.

● Worked with POS system to place orders, manage bills, and handle complimentary items.

● Bussed and reset tables to keep the dining room and work areas clean.

● Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods. Starbucks / Barista

FEB 2022 - AUG 2022, SAN FRANCISCO, CA

● Used POS system to enter orders and process payments accurately.

● Controlled line and crowd with quick, efficient service.

● Made and served brand-specific café beverages focused on speed, quality, and consistency.

● Prepared specialty drinks such as cappuccinos, lattes, and mochas. Tahoe Mountain Club / Pool+Fitness Center Attendant JUL 2021 - FEB 2021, TRUCKEE CA

● Handled customer inquiries and suggestions courteously and professionally.

● Actively listened to customers, handled concerns quickly, and escalated significant issues to the supervisor.

● Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

● Updated account information to maintain customer records

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