JENNIFER W. SMITH

Flexible Professional * Self-Motivated * Remote-Experienced * Fully Home-Based * Open to New Opportunities * Excellent Communication Skills * Diverse Skill Set * Dependable NORTH CAROLINA, USA

+1-828-***-**** adzmti@r.postjobfree.com

Education

Work Experience

COMPUTER

INFORMATION SYSTEMS

Middle Georgia Technical

College

09/2000-05/2002

Direct Care Provider

VOLUNTEER 2022-present

• As needed one-on-one caregiver/activity

supervisor for 21-year-old female with

behavioral health issues.

• Duties include assisting client with ADL’s,

preparing meals, planning for, and

accompanying on weekly day trips into

community

• Encouraging client to attempt new skills

while also continuing routine of ongoing

learned skills and behaviors

COVID19 Case Investigator Remote/temp

COMMUNITY CARE OF NORTH CAROLINA via MEDICAL

EDGE RECRUITING 09/2021-06/2022

• High volume of outbound calls daily to

investigate/identify both confirmed and

suspected cases of the corona virus

• Detailed documentation of symptoms,

timeline, and contacts

• Recorded data as EHR, collaborating with

local health departments and school systems

to control spread of disease

• Advised all positive contacts of current

rulings pertaining to isolation requirements

• Provided list of community resources to those

in need

Skills

Digital Communications

Time/Task Management

Remote communication tools

Medical terminology

Mental health: Group and

individual

facilitation/intervention/crisis

Public health

Call center

Certifications

NC Certified Peer Specialist

2012-2020

GA Certified Peer Specialist

2015-no exp

Mental Health First Aid

2018-2022

Political Survey Agent Remote/temp

Insight Global Recruiting 08/2020-12/2020

• Initiated over 100 cold calls per day regarding

surveys for on demand phone project

assignments

• Conducted interviews to determine eligibility

• Gave detailed explanations and encouraged

honest opinions

• Recorded accurate responses accordingly

ACT TEAM Certified Peer Specialist

STRATEGIC INTERVENTIONS, INC. 8/2012-7/2020

• Facilitated individual/group therapies

utilizing Wellness Management Recovery

• Performed face-to-face meaningful

interventions with 12-14 clients per day in the

community

• Responsible for 24/7 crisis phone

management on rotating schedule; performed

involuntary commitments as deemed

necessary

• Assisted team in preparation and

implementation of person-centered plans

• Notated all interventions daily using PIE type

in Medicaid billable format

Health and Wellness Dance Instructor

FREELANCE 08/2005-12/2012

• Instructed clients individually and as groups

on various holistic dance techniques designed

to improve physical and mental well-being

Wellston Realtors

ADMINISTRATIVE ASSISTANT 08/2002-08/2005

• Front desk/receptionist duties to include

multiline phones, greeting clients, personal

assistant to agents,

• Oversee all aspects of property management

FULL-TIME MOTHER/STUDENT 1995-2002

Radio Shack

ASSISTANT MANAGER 07/1986-07/1994

• Managed all day-to-day operations to include

sales, stock, merchandising, ordering

product, customer service, inventory, light

bookkeeping

• Organization of computer literacy classes

Contact this candidate