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Customer Service Care

Location:
Port Elizabeth, Eastern Cape, South Africa
Posted:
September 11, 2023

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Resume:

Nosiphiwo Nxati

Date of Birth: ** June ****

Identity number:810-***-**** 086

No 35 069 Ncumo Road Harare

Khayelitsha

7784

·Contact phone number: 073*******.E-mail adzmse@r.postjobfree.com

Employment history

Cashier

Pick ’n Pay

03 March 2003 – 01 October 2005

§Serving walk in customers

§Working on Point of Sales

§Responsible for any shortages or over in my till

§Responsible for ensuring excellent customer service

§Responsible for ensuring that the right prices corresponds with what the items on the floor have.

§Assist at the Kiosk when they need assistance

§Responsible for running sales

§Assist other Cashiers when they need assistance with packing customer groceries

§Housekeeping

Assistant Creditors Clerk

Voltex Cape Admin Ndabeni, Western Cape Town

01 November 2005 – 30 September 2013

§ Responsible with the assistance on reconciliation of accounts

§Responsible with the checking, verifying and capturing of invoices

§Responsible for taking telephonic orders from suppliers

§Responsible for the adherence to procurement and tax requirements

§Responsible for the changes made in the invoices and they match with the orders generated on system

§Responsible for processing of credit applications onto the system

§Responsible for deduction goods returned for credit from purchases

§Responsible for matching invoices with payment proposals

§Responsible for checking goods received sheets with paperwork received

§Responsible for handling and sorting suppliers queries telephonically

§Responsible for query outstanding paperwork from Sales people

§Responsible for doing follow – up on goods which are short delivered

§Responsible for posting and faxing of all remittance reports to suppliers

§Responsible for filling of supplier documents/ paperwork

§House keeping

Maintenance Administrator

Amcor Flexible Ndabeni, Cape Town Western Cape

01 October 2013 - 2020

Responsible for the creation of requisitions in JDE(J.D.EDWARDS)

Responsible for ensuring the spares are available in stores at all times-(Stores Management)

Responsible for collection, transferring and issuing of spares-(Stock Control)

Responsible for ensuring work orders are captured accurately and are completed accurately

Responsible for stock accuracy

Responsible for running stock reports

Responsible for completion of maintenance planning administration work and closing job cards

Responsible for assisting with the purchasing of spare orders and following up

Liasing with Contractors and Suppliers

Responsible for running stock reports

Responsible for ensuring stock accuracy

Responsible for filling

Housekeeping

.Phoning for contractors to come and do maintenance

Making sure every aircons in the factory /offices is serviced on time

Responsible for the calibration of equipment at the engineering and the big scales at the factory

Arranging for Scrap to be collected

Making sure all the Engineering Monthly Registers are completed

Relieving Receptionist for tea breaks, lunch times and off days

Legal Compliance Record Managing

Statutory Compliance Record Managing

Education

Uxolo High School

Highest Grade passed: Grade 12

Year completed: 1999

Subjects passed: English, isiXhosa, Mathematics,Accounting,Economics, Business Economics

Cape College

Year completed: 2000-2001(Incomplete)

Course:Financial Management

Subjects completed: Financial Accounting(N4,N5);Management Communication (N4,N5), Computerised Financial Systems (N4,N5);Entrepreneurship (N4,N5),Business Management (N4,N5),

Skills

-

Customer care service, people skills, interpersonal skills, verbal and oral communication skills, Problem solving skills, attention to Detail, Leadership skills, decision-making, time management skills, strong administration skills

Languages

isiXhosa; English (write,speak,read)

Afrikaans(read, write, speak - fair)

Interests

I enjoy working with people and completing the tasks given to me to the best of my ability, facing challenges, eager to learn so I can gain more experience and better ways of performing my duties.

I am self disciplined, polite, security conscious, accurate, reliable and respectful, extremely dedicated and punctual with loads of energy. I work well as team player as well as individually with minimum supervision.

References and availability

1. Miss. S.Williams

Senior Creditors Clerk

Voltex Cape Admin

Cell phone number: 079*******

2. Mr. S. Van Der Schyff

Credtors Clerk

Voltex Cape Admin

Cell phone number: 084-***-****

3. Ferdi Oosthuizen

Amcor Flexibles Cape Town

Tel No.021-*******

Cell:083*******

Availbility: Imidiatley



Contact this candidate