Customer Service Sales Associate
Resume:
JUAN S. PARRA
*** ** *** **. ******* Oregon ***** 458-***-**** *******@****.***
OBJECTIVE
I’m first most a hard worker with copious amounts of experience working and interacting with vastly different cultures. I am optimistic to share not only my own experience, but also those of people who have crossed my path. I learned about an opening within your company through multiple friends who are associates within the company. I’m very determined to put my skills to use. I see this as an invaluable opportunity for all who are involved and would hope to be considered as a solid candidate.
First most, this position will allow me to utilize my experience gained as a: student, civilian, and a resilient worker. As a former employee of a collection law firm and sales associate in the cell phone industry I have acquired invaluable skills. Customer service and dialect was essential on a daily basis while working for the law firm. No one person or client is that same so it was crucial for me to bridge the gaps and barriers to find common ground. This I believe helped me be successful and one of the best at my job. My station consisted of a computer and phone, so I am very computer and technologically literate. Higher learning has also assisted me in profound ways from communication classes to ethnic study classes. I have also done manual labor my entire life and am accustomed to physical strenuous demanding labor. Cultural barriers do exist and are everyday encounters, therefore acknowledging it and studying it allows for better business relations. I am also a firm believer that no problem is too small, nor too big to resolve with the right support group.
I have attached my resume for your convenience and review. I realize black ink justifies only so much about a person. I’m more than welcome to setup an appointment for an interview to further present myself in professional manner and clarify my qualifications, as well as any and all of your questions. Thank you for your time and careful consideration. I’m looking forward to meeting with you in the near future.
EXPERIENCE
V TWIN CLUB
BARTENDER
October 2022 – present
Open and close the bar. Make deposits and stock all products. Count lottery. Maintain high quality customer service. Ask for Id consistently. Always serve responsibly and manage the crowd. Cash and card handling in slow and fast pace environment.
GLOBAL TEL LINK
CUSTOMER SERVICE
OCTOBER 2020 – present
Maintain the highest quality of customer service. Take payments and apply them to inmates accounts. Monitor videos and uphold rules and regulations. Review disputed voice and video calls and apply credits when needed. Maintain monthly quotas such as hold and air times with customers.
TCC VERIZON
January 2019-May 2020
SALES ASSOCIATE
Maintain exceptional customer service. Hit sales quotas every month. Open as well as close the store. Deposit funds. Make sure inventory is correct. Make sure the till is always spot on through out the day. Cash handling everyday.
T-Mobile
January 2016-May 2019
Sales Associate
Provide exceptional customer service. Hit sales bench marks every month. Open as well as close the store. Deposit funds. Make sure inventory is correct. Make sure the till is always spot on through out the day. Cash handling everyday.
Heinz
March 2013-January 2016
QA
Maintain quality of products from texture to color. Test water samples for sugar and bacteria. Time line belts. Time fryers. Make sure percent of defects are in grade. Store data in computers.
EDUCATION
Nyssa High School
2004 Graduate - Diploma
Lane Community College
2010 GRADUATE – Criminal Justice degree /AAOT Degree
AWARDS AND ACKNOWLEDGEMENTS
CPR/FIRST AID
OLCC LICENSE
STUDENT ATHLETE HONOR ROLL BASKETBALL/FOOTBALL
REFERENCES
Paul Rangel
Reggie Ramiez
Jennifer Rowell
Cheyenne Ingersoll 541-***-****
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