PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

ALISON BUDZIK-FOWLER

■ Lecanto, FL 34461 ■ 864-***-**** ■ adzmr8@r.postjobfree.com ■ Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

• Managing Props

• Managing Appointments

• Business Planning

• Procedural Streamlining

• Food and Beverage Management

• Budgeting and Cost Control

• Managing Files and Records

• Account Management and Updating

• Staff Management

• Sales and Marketing

DIETARY AIDE 12/2022 to Current

Rose Castle Of Citrus, Lecanto, FL

• Maintained strict levels of cleanliness for tables, floors, and prep areas.

• Reported and documented resident changes in consumption or behaviors.

• Distributed food during busy peak periods to drive customer satisfaction. Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.

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• Upheld efficiency of meal services by pre-setting tables before patients arrived. BUSINESS OFFICE MANAGER 02/2019 to 03/2020

Condor Estates At Oakridge, Anderson, SC

• Implemented and maintained internal controls to protect financial assets.

• Developed detailed plans based on broad guidance and direction. Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

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• Managed senior-level personnel working in marketing and sales capacities.

• Maximized cash flow through optimal billing and collection processes. Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

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• Established team priorities, maintained schedules and monitored performance.

• Utilized company's accounting systems to review reports and prepare assessments. Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

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Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.

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Established performance goals for employees and provided feedback on methods for reaching those milestones.

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OFFICE MANAGER 09/2017 to 02/2019

Upstate Wireless, Greenville, SC

Controlled resources and assets for department activities to comply with industry standards and government regulations.

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Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

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• Developed detailed plans based on broad guidance and direction.

• Streamlined and monitored quality programs to alleviate overdue compliance activities.

• Evaluated employee records and productivity and submitted evaluation reports.

• Managed office operations while scheduling appointments for department managers.

• Created, maintained and updated filing systems for paper and electronic documents. MANAGER 11/2020 to 02/2023

Mariana's The Stinky Rose, Pine Ridge, FL

Established performance goals for employees and provided feedback on methods for reaching those milestones.

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Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

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Set aggressive targets for employees to drive company success and strengthen motivation.

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Successfully managed budgets and allocated resources to maximize productivity and profitability.

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Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

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Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

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Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

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EXECUTIVE SECRETARY 04/2015 to 10/2017

Flour Daniels Construction, Greenville, SC

Handled scheduling for executive's calendar and prepared meeting agenda and materials.

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• Used QuickBooks to produce monthly invoices, reports, and other deliverables. Responded to emails and other correspondence to facilitate communication and enhance business processes.

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Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

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• Volunteered to help with special projects of varying degrees of complexity.

• Collated and distributed agendas and minutes for all executive meetings. Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.

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LPN OFFICE NURSE 02/2010 to 05/2014

PEDIM, Lecanto, FL

• Reviewed patient history to verify conditions and current medications. Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

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Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.

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EDUCATION

Delivered updates in patient status to charge nurse, recording changes in medical records.

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• Gathered lab specimens, ordered testing, and interpreted results to diagnose patients. MEDICAL OFFICE MANAGER 04/2012 to 01/2014

PEDIM, Lecanto, FL

Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.

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• Assessed processes and procedures, complying with OSHA, and HIPAA regulations. Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

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Managed [Number] employees with various personalities and from different cultures for large [Number]-physician practice.

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• Organized and updated databases, records and other information resources.

• Oversaw accounting, budgeting, and financial reporting. Developed internal requirements and standards to minimize regulatory risks and liability across programs.

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• Consulted with healthcare professionals on business decisions.

• Managed supervisor itinerary and appointments and streamlined scheduling procedures. Bachelor Of Applied Science : Registered Nurse Program, 04/2013 ECPI University - Greenville, SC

Associate Degree in Nursing : LPN, 05/2011

Withlacoochee Technical Institute - Inverness, FL

Medical Adminastration : Certified Medical Adminastration, 04/2010 Withlacoochee Technical Institute - Inverness, FL

Bachelor of Science : Business Administration And Management, 05/2009 Clemson University - Clemson, SC

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