Sales Representative Customer Service

Darrell D. Bruce

**** ***** **. ****: 469-***-****

Wichita Falls, Texas 76305 ***********@*****.***

OBJECTIVE

I am seeking a outside sales position that will allow me to utilize my prior sales experience. I have a number of years in the professional industry that I can utilize my my skills.

SUMMARY

I have several years as a professional sales associate with diverse experience with national Fortune 500 Corporations. I’ve developed and maintained long-term relationships with clients, executed creative and innovative training programs, and delivered successful and persuasive sales presentations to clients with varying levels of expertise. My strengths include the following:

Consultative Sales Quick Study

Customer Service Time Management

Problem Solving Excellent Communication Skills

PROFESSIONAL EXPERIENCE

Halliburton, Midland, Tx. Nov. 2022-Present

Fluids Service Representative ll, - Drilling Fluids

.Track Baroid products inventory

. Conduct testing of drilling fluids and report information to supervisor.

. Operate separation and waste management equipment and demonstrates understanding of the affect on overall fluid performance. Work directly with both fluids and equipment supervisors and technical professionals.

‘Demonstrates knowledge of company products and services, rig operations ; fluids, separation, and waste management technologies and related processes. Performs in a professional manner as a Halliburton representative, maintaining a good working relationship with the operator’s representatives and rig personnel

Scientific Drilling International, Midland, Tx., July. 2022- Sept. 2022

MWD (Measure While Drilling)

. Monitor and record drilling data during the drilling process for geotechnical applications.

.Using computerized systems with sensors placed on the drill rig to monitor a series of drilling parameters.

. Build the tool that has the GPS that goes into the wellbore

. Provide all surveying information to the company in charge of the well

Falls Media Group, Wichita Falls, Tx., July. 2019 – July. 2022

Account Executive

• Develop and implement a sales plan that will meet stations’ revenue goals with emphasis on customer-focused selling to direct, new direct, vertical categories, digital, NTR, station features and major account sales

• Attend high profile account presentations; provide coaching and leadership to sales team

• Attend regular one-on-one meetings with Sales Team members to evaluate pending business for conversion and note in CRM accordingly

• Participate and lead Sales staff meetings and training sessions

• Manage inventory and reporting in Stratus/Wide Orbit

• Manage administrative functions connected with rate, pricing and order approvals

• Actively participate in business & community associations with the intention of developing extensive relationships with local influencers and decision makers

• Develop and build relationships with clients by providing quality customer serviceDevelop creative, solution oriented, customer-focused revenue programs and ancillary sales projects

STAT Medical, Rockwall, TX. Jan. 2013- Nov. 2013

Marketing Representative (Dallas, Texas)

Responsibilities include the following:

• Responsible for building relationships with physicians, and their office staff to gain the opportunity for them to refer patients with sleep apnea, cardiovascular disease, obesity, fatigue, diabetes, high blood pressure, and stroke.

• Provided presentations to staff to recognize these symptoms and refer patients for sleep studies for overnight observation at the labs, or home studies.

• Managed existing accounts and trained new marketing representatives.

KMR Medical, American Fork, UT. Dec. 2011- Jan. 2013

Medical Equipment Specialist (Dallas, Texas)

Responsibilities include the following:

• Responsible for setting up Medicare patients with Personal Emergency Response Systems and providing back and knee braces for patients with joint or ligament pain.

• Met my monthly quota targets.

• Provided additional customer service for customer after processes were set-up. • Increased monthly sales by a minimum of 10%.

Wright Therapy, Oakdale, Pa. May 2011- Sept. 2011

Key Account Manager (N. Texas, Central Texas, E. Texas)

Responsibilities include the following:

• Responsible for building relationships with physicians, their office staff and other referral sources, to gain the opportunity to provide services to their patients.

• Managed existing accounts and created new business within sales territory. • Met my quota each month by selling compression therapy devices.

• Called on physicians’ offices on a daily basis to inquire about patients diagnosed with lymph edema, chronic venous insufficiency, and venous stasis ulcers.

• Serviced patients by continuously following up as liaison between the physicians and patients.

HHW Technologies, Redlands, Ca. Feb. 2010 - April 2011

Sales Representative North, Texas

Responsibilities include the following:

• Commission based position.

• Responsible for selling the F1 High Intensity portable surgical headlamp to surgeons at hospitals and surgery centers.

• Provided in-service presentations to surgeons and observed procedures to answer questions about the products.

Precision Biomedical, Plano, TX. Oct. 2005 - Feb. 2010

Critical Care Sales Representative (N. Texas, SE. Texas, and Southern Ok.)

Sales representative for Arrow International Critical Care and Teleflex Medical. Effectively selling critical care catheters (central venous, dialysis, epidurals), laryngoscopes, endotracheal tubes, and ultrasound machines in all areas of the hospital including OR, ICUs’, ER, Day Surgery, Radiology and local surgery centers for invasive and non-invasive procedures. Responsibilities included the following:

• Provided in-service presentations to educate clinicians about new products and current products. • Observed procedures to answer any questions about the products being used. • Managed existing accounts and created new business within sales territory to meet quota. • Increased territory revenue from $ 700,000 - $ 1,600,000

• Increased territory revenue 15 % each year

• Trained new sales representatives to be productive in new territories

• Provided continuing education courses for clinicians for CEUs’

EDUCATION

Bachelor of Business Administration / Marketing Aug. 2003

University of North Texas, Denton, Texas

Awarded Dean’s List in summer 2003 at University of North Texas.

Certified National Academy of Sports Medicine

Certified Building and Servicing Client Base

SKILLS

Windows, Microsoft Office, Access, Excel, Word, PowerPoint

General Management Systems (GMS), SalesForce.com

Critical Care Sales Training with Arrow Intl. / Teleflex Medical ACTIVITIES

Kappa Alpha Order (National Fraternal Order)

Volunteer American Red Cross

Volunteer Muscular Dystrophy Association

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