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Customer Service Bottle

Location:
Washington, DC
Posted:
September 11, 2023

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Resume:

Nyjia Williams

Bottle girl/Host

Nyjia Williams

Washington DC/Miami

202-***-****

adzmnu@r.postjobfree.com

Objective Enthusiastic and outgoing individual seeking a position as a Bottle Girl/Host in a vibrant and high-energy nightlife establishment. I am dedicated to providing exceptional customer service, creating a lively atmosphere, and ensuring guests have an unforgettable experience. With my strong interpersonal skills and passion for the hospitality industry, I aim to contribute to the success and growth of the venue. ㅡ

Experience Stop smack’n / Server/host

June 2021 - November 2021, Washington DC

● Provided excellent table service to customers, ensuring their dining experience was pleasant and enjoyable.

● Took orders, relayed them to the kitchen, and delivered food and beverages to guests in a timely manner.

● Demonstrated strong knowledge of the menu, including specials and drink offerings, and made recommendations based on customer preferences.

● Addressed customer inquiries and concerns with

professionalism and efficiency, resolving issues to the guests' satisfaction.

● Collaborated with the kitchen and bar staff to maintain a smooth flow of service and maintain high-quality standards. City girl lounge FL / Bottle girl

Dec 2021 - March 2022, West river FL

● Welcomed and greeted guests warmly, ensuring a positive first impression.

● Assisted customers in selecting suitable beverages, upselling when appropriate.

● Delivered prompt and efficient bottle service, maintaining high customer satisfaction.

● Engaged with guests to create a lively and energetic atmosphere.

● Promoted upcoming events and exclusive offers, contributing to increased revenue and customer retention.

● Worked closely with the bar and waitstaff for seamless communication and efficient service.

● Handled cash and credit card transactions accurately and securely, following company policies.

● Assisted in event planning and execution, contributing creative ideas to enhance the overall guest experience.

Ocean lounge / Bottle girl/Server

April 2022 - January 2023, Washington DC

● Delivered exceptional bottle service, orchestrating seamless tableside presentations and ensuring guests' needs were consistently met with grace and efficiency.

● Engaged with customers, actively encouraging interaction and creating a lively and energetic ambiance that enhanced the overall atmosphere of the club.

● Skillfully promoted upcoming events, exclusive offers, and special promotions, contributing to a boost in attendance and revenue generation.

● Collaborated closely with the bar and waitstaff to maintain clear communication and efficient service flow, optimizing the overall guest experience.

● Handled cash and credit card transactions with precision and confidentiality, maintaining strict adherence to the venue's financial procedures.

● Actively participated in event planning and execution, providing innovative ideas to elevate guest experiences and maximize event success.

Education UDC/ Associates in Liberal studies

May 2020

UDC/ Bachelors in Psycholofy

May 2022



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