Tara Lampley

Contact

**** **** ******

Greensboro, NC 27406

336-***-****

adzmnf@r.postjobfree.com

Objective

As a Provider Data Analyst-Quality Auditor-Remote, my objective is to contribute to a positive and productive work environment. Communicate with team members, set clear goals, and perform tasks associated with performing audits in order to evaluate the accuracy of provider directories.

Education

Strayer University

Greensboro, NC

BA in Business Administration

GPA 3.96

Key Skills

Proficient in Typing

Proficient with Microsoft Word, Excel and PowerPoint

Accuracy and Attention to Detail

Communication

Problem-solving

Experience

June 2012-Present

Insurance Verification Coordinator • Numotion

October 2008-June 2012

Customer Service Representative • United Healthcare

March 2003-October 2008

Credit and Activations Specialist • AT&T Wireless

Responsibilities: Complete insurance verification utilizing web-based platforms such as Medicare, Venu, Availity, Way star/zirmed, Medicaid, Tricare portal, etc. Verify coordination of benefits to ensure that the sequence of payers have been set up correctly. Interpret plan benefits and exclusions and communicate this information to both internal and external clients. Provide support to members and strategic vendors located in the U.S.

Communication

Implemented new policies and procedures to streamline operations and improve efficiency.

Leadership

Successfully led team to improve order process reduction time from -3 days to -5 days.

References

Available upon request.