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Project Management Manager

Location:
Toronto, ON, Canada
Posted:
September 11, 2023

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Resume:

HUBERT A. BLAKE

Cell phone: 403-***-****

adzmn5@r.postjobfree.com

Program Project Management Professional

Versatile and hands-on Project Management Professional with 15+ years of experience who leads project teams to design and implement successful infrastructure projects that align business and objectives and deliver rapid results

Project Management Strategic Planning Business Process Design

Energetic, driven, and accomplished Project Management Consultant with a track record of success in managing complex IT modernization and system integration projects. Sophisticated software development and engineering skills with genuine enthusiasm for resolving business challenges through technical innovation. Solutions driver who bridges the gap between business and technology while envisioning the bigger picture. Devises strategies to align multiple disciplines, coordinating efforts between business groups and driving complex systems integration for robust, high-quality systems that solve business problems and provide business results.

• IT Infrastructure & Standardization • Strategic Planning & Tactical Execution

• Business Transformation Solutions • Business Continuity & Systems Security

• Large-Scale Project Management • Budget Management & Cost Containment

• Risk Management & Risk Mitigation • Leadership & Performance Enhancement

• Analytical Problem-Solving Abilities • Team Collaboration, Coaching, & Motivation

Professional Highlights

Led and implemented complex projects and Global teams—mitigated risks, managed requirements, and worked with project stakeholders while managing expectations at the department and project levels.

Trusted leader known and respected for leading successful change in projects and building credibility with executive teams and staff.

Top-performing leader with record of implementing successful call center & manufacturing operations and IT services initiatives that increased efficiencies, reduced expenses, and increased customer and associate satisfaction.

Directed the relocation of regional data centers and company regional offices from Chicago to Toronto and from Brazil to New Jersey; devised startup planning and managed data center operations within given resources, time, and budget.

Professional Experience

Digital Research Alliance of Canada; Toronto, Ontario, Canada (May 2023 – Present)

Project Management Consultant - Contractor

Project Management Stakeholder Management Project Leadership

Provided leadership, technical and analytical guidance, and work direction to project teams by scheduling; assigning work; and reviewing project efforts to ensure project success; coaching, and motivation to project team members;

HUBERT A. BLAKE PAGE 2

Provided advice to the project lead and sponsor and use expert judgment as the project proceeds

to mitigate risks and achieve the project objectives;

Oversees the management of quality, project scope, schedule, risk, quality control, change

control, procurement across all phases of the project life cycle to ensure successful completion

within established parameters;

Ensured members are aware of the technical component of the project and how the functionality works (ie. The ins and outs of SharePoint or OpenText);

Developed information management processes to enhance organizational effectiveness and compliance;

Build relationships with multiple levels of stakeholders and develop presentation materials

and deliverables related to the project;

Worked with the multiple stakeholders and team members within the Project Governance

facilitate discussion to drive towards consensus, work collaboratively with various group, and be

comfortable interacting with individuals at all levels of the organization;

Developed and deliver executive level presentations both in person and virtually to project steering committee members, senior level stakeholders, and others (Board of Directors, Researcher Council);

Government of Ontario, Ministry of Health; Toronto, Ontario, Canada (Nov 2022 – May 2023)

Senior Project Manager – Contractor

Project Management Stakeholder Management Risk Management

Managed strategic data and information projects including, but not limited to, Data Integration - IPC Orders, Daily Capacity Monitoring Project, IntelliHealth Expansion Project and Digital & Data Plan Projects as assigned;

Provided senior level expertise and advice regarding operational, business and financial issues impacting Health Data Branch projects, business operations and other strategic initiatives;

Provided senior level budgeting and financial management on Health Data Branch projects;

Provided strategic advice and support to Health Data Branch to ensure effective governance, risk management, mitigation and negotiation strategies and recommended approaches to support project success;

Lead the development and execution of strategic Health Data Branch communications and foster collaborative relationships with internal (e.g. Assistant Deputy Ministers, Associate Deputy Ministers, Deputy Ministers) and external stakeholders (e.g. Ontario Health, Hospitals, Public Health Ontario etc.) and third-party vendors (e.g. IBM), ensuring alignment with Ministry and government priorities;

Created and delivered informative presentations to various Ministry leaders (e.g. Assistant Deputy Ministers, Associate Deputy Ministers, Deputy Ministers) for the purposes of consultation, clarification and approval-seeking for key Health Data Branch projects;

Developed, managed and maintained third party vendor relationships, including resolving vendor-related issues;

Developed and maintained documents including project charter, integrated project plan, financial tracking documentation, resource plans, issues log/tracking, status reporting, and governance agenda/minutes/action items;

Prepared a final project report for each assigned project which clearly documents milestones, lessons learned, and deliverables achieved and hand over all project-related documentation;

HUBERT A. BLAKE PAGE 3

Government of Nunavut; Iqaluit, Nunavut, Canada (Nov 2019 – Oct 2022)

Senior Project Manager - Contractor

Project Management Contract Management Vendor & Procurement Management

Overall planning, scheduling and assignment of project tasks associated with development & implementation of all major GN infrastructure technology projects involving Communication Console System (CCS), Trunked Radio Systems, Public Safety telecommunication equipment, facilities, data centers, call centers and related equipment used in support of these functional areas;

Developed, maintained, and reported on project Organizational Change Management (OCM), as well as key performance indicators (KPI) including scope, schedule, budget, and resources with expert accuracy using appropriate artifacts and tools;

Created, and developed business case, needs assessment, privacy impact assessment, threat risk assessment, requirements analysis, Terms of Reference (ToR) for Request for Proposal (RFP) submission for a $220 million Nunavut Undersea Fiber Optic Cable project for the entire territory;

Ensured the delivery of Audio & Videoconferencing technology projects pertaining to Education, & Justice, meets scope, schedule, budget, and quality objectives;

Established a project schedule that runs across all project phases including project milestones;

Produced all required project management deliverables in order to deliver the project according to the statement of work plan;

Delivered quality and satisfaction through constant communication with project stakeholders;

Reviewed status of deliverables and recommending approval of the deliverables;

Monitored third party vendor performance and agreements in delivery and provision of system solutions as per negotiated terms and conditions;

Developed project work performance data and reports for distribution to all major stakeholders;

Government of Nunavut; Iqaluit, Nunavut, Canada (Mar 2019 – Nov 2019)

Project Manager - Contractor

Project Management Stakeholder Management Change Management

Managed and coordinated daily activities for a $11 million IT infrastructure project;

Collaborated on three successful projects, including construction of an international satellite office, improvement of the service desk process, and implementation of a new database structure;

Directed installation and configuration of over 40 client servers as well as network devices such as routers and firewalls. Trained end-users on hardware use and software features;

Partnered with project stakeholders to ensure customer satisfaction throughout each phase of the project lifecycle; implemented requirements that resulted in streamlined business operations;

Revised budget during final stages of development based on revised scope and delivered finished product budget; recognized by CIO for exceptional organizational skills;

WSP in Canada; Thornhill, Ontario, Canada (Dec 2018 – Mar 2019)

IT Project Manager - Contractor

Project Management Stakeholder Management Vendor Management

Gathered requirements in office moves & Data Center consolidations to produce budget, schedule, and project documentation;

Worked with team to build server and IDF room designs meeting IT standards;

Worked with team to coordinate move of servers and services between locations;

HUBERT A. BLAKE PAGE 4

Coordinated with Vendors (Network, Electricians, move labor, etc.) and IT Change Control for successful delivery of IT milestones in office builds and moves;

Participated in IT and Real Estate meetings for stakeholder management;

Managed project financials and ensure resolution of anomalies;

Ensured the asset management and CMDB is kept up to date;

Completed weekly status reports;

Nestlé Skin Health; Thornhill, Ontario, Canada (Aug 2018 – Oct 2018)

Manager, Information Technology - Contractor

IT Management Security & Compliance Projects & General IT Operations

Created & implemented processes & procedures to improve efficiency of IT operations; identified areas for improvement & suggested technical, process and organizational changes, particularly with cloud assessments & migrations;

Monitored the organization’s operational requirements, research strategies and technology solutions, and build the most cost-effective and efficient systems to achieve these goals;

Managed and oversee all IT functions, technology operations, compliance and the implementation of new IT systems and policies;

Managed major data & voice network projects by planning and coordinating the Nestlé acquisition

and implementation, and overseeing/providing support;

Controlled the computer systems budgets and expenditures;

CGI Group Inc; Calgary, Alberta, Canada (Nov 2017— Mar 2018)

Senior Project Manager - Contractor

Project Management Customer Service Vendor Management

Developed and executed an IT Infrastructure project for a leading Oil & Gas company by managing 5 team members; met all team milestones on time;

Increased the Efficiency of our SOX controls and processes by implementing a new system that tracked and monitored exceptions within the coding process ensuring high quality control throughout;

Reduced client billing issues by developing an automated phone system to monitor billing transactions to identify and correct errors. The client saw a 20% increase in revenue over the previous year;

Managed full life cycle requirements gathering, design, development, testing and deployment activity with little supervision resulting in successful go-live with no issues;

Identified key areas of the project that overran and renegotiated aggressively to ensure all deliverables were met in time, on budget and to the required quality;

CIBC; Toronto, Ontario, Canada (Feb 2017— Nov 2017)

Project Manager, Infrastructure - Contractor

IT Strategy Resource Management Cross-Functional Leadership

Planned and coordinated release windows and cycles for operating system patches, application

updates, standardized configuration parameters, and corporate wide systems security

improvements;

Maintained the release calendar and schedule for all core services and ensures alignment across

key partners and vendors;

HUBERT A. BLAKE PAGE 5

Project Lead responsible for the strategic roadmap for CIBC infrastructure & continuous deployment platforms with focus on Cloud Implementation (AWS, Cloud Build, Spinnaker);

Project Lead on the upgrade of CIBC SAN storage environment and increasing productivity as well as increase in capacity. Project managed the re-architecture of the internal SAN Storage infrastructure;

Project Lead on the upgrade to CIBC Virtual Server farm switching infrastructure from a 10 GB to 100 GB network to support the infrastructure. This involved the Server Refresh of 1000 servers from standalone units to a virtual Dell environment using VMware for the entire CIBC Network

Infrastructure also moving from Windows Server 2008 to Windows Server 2012R2 operating system with all Dell Servers;

Responsible for coordinating deployments to environments (DEV, SIT, PAT and Production) and working with all related Teams (IT Services, Architecture, Design, Development, Testing, etc.);

Fluor Corporation; Calgary, Alberta, Canada (Mar 2014 — Apr 2016)

IT Infrastructure Project Manager

Global IT Strategy Risk Management Infrastructure Virtualization

Managed annual IT infrastructure projects from start to finish including planning, design, implementation, and documentation;

Estimated the amount of time required for project completion ahead of schedule to ensure scheduled deadlines were met;

Implemented a new business continuity/disaster recovery plan by creating a company-wide disaster preparedness program;

Developed an online training program for technical staffs to improve job performance and productivity while increasing demand on current staffing levels;

Introduced system enhancements that increased the availability and reliability of all our web-based tools, resulting in improved user satisfaction ratings;

Talisman Energy Inc; Calgary, Alberta, Canada (Jun 2013 — Mar 2014)

Wintel Infrastructure Project Analyst - Contractor

Project Management Stakeholder Management Change Management

Provided daily operations support and incident resolution for over 2000+ Windows Servers in local and international offices;

Developed and implemented Windows Server Lifecycle Management procedures including purchasing, server build and Q/A, support, ongoing management, patch management, and hardware refresh procedures to provide a standard and sustainable server environment;

Planned and coordinated full data center outages including all system and application restarts and testing across multiple technology groups ensuring successful completion;

Developed and implemented server hardware procurement procedures and managed server hardware standards through vendor product life cycles ensuring consistent hardware standards;

Provided data center management to all infrastructure groups including rack and power provisioning and interface to the data center management providers;

Assisted in the development and implementation of the corporate Infrastructure Change Management policies and procedures and mentored other infrastructure staff in the transition to the new procedures;

HUBERT A. BLAKE PAGE 6

CSDC Systems Inc; Mississauga, Ontario, Canada (Jun 2011— May 2012)

Project Specialist Lead

Project Management Stakeholder Management Customer Service

Project Lead leading strategic initiatives including business process automation, ERP systems implementation, and infrastructure projects for high-end clients such as City of Austin., City of San Jose., Town of Bermuda., and City of Burlington;

Led and monitored several projects with varying levels of complexity; identified and mitigated potential risks, determined project scope, managed requirements, and managed resources to support internal software development projects;

Implemented an RSA enVision SIEM to assist with PCI, and SOX regulation audits and compliance;

Influenced and managed the creation of new designs, architectures, standards and methods for large-scale distributed systems (ie. C++, Java, & Apache Tomcat);

Established third tier production support process, decreasing response/resolution time giving team members responsibility and accountability;

Shaw Communications Inc; Calgary, Alberta, Canada (Dec 2003 — Mar 2011)

Project Consultant

Timeline Management Change Management Resource Management

Managed a cross-functional team of 30 project team members—managed schedules, identified and mitigated risks, and managed change control;

Tracked the consolidations of information from all key stakeholders and departments on the implementation of various projects such as call center deployments;

Facilitated written and verbal communications in conjunction with the ability to simplify and consolidate the flow of information for appropriate reporting and escalation;

Managed timelines (via an IPP/project plan), hold internal and external clients accountable, and ability to develop executive reporting deliverables (i.e. dashboards, process flows, playbooks and user journeys);

Supported the successful delivery of programs through effective facilitation, tracking and reporting;

Assisted with establishing PMO stakeholder management plan and implementation of the project plan;

Responsible for the establishment and management of a project methodology incorporating structures, standards, processes, documentation, and reporting which is agile, fits the needs of the project and puts emphasis on the quality of decision making and timely project delivery and turnover;

Established and managed processes, streamline communications between stakeholders and project sponsors and empowering leadership to appropriate assess priorities;

Meet with clients on a regular basis to discuss current project status - wins, challenges, roadblocks, and next steps both short and long term;

Used Microsoft Project, Excel, SharePoint & Planview to track all projects;

HUBERT A. BLAKE PAGE 7

ADP Brokerage Services; Toronto, Ontario, Canada (Jun 1998— Aug 2003)

Supervisor, Site Operations & Facilities

Stakeholder Management Project Management Project Leadership

Managed a team of 20 project team members in the migration and rollout of Asia Pacific nodes for communications network in Japan, Hong Kong, Michigan and Brazil;

Managed multiple ERP application - Business Planning and Control System (BPCS) projects for manufacturing facilities throughout Canada, US, & Brazil regions;

Directed on- and off-site teams of analysts and programmers and ensured project activities aligned with project requirements;

Identified and mitigated potential risks; determined project scope and managed requirements;

Developed a vision and implementation plan to standardize and leverage infrastructure and applications across all Site Operations offices;

Communicate with local management to identify facility needs and understand project requirements; schedule and conduct walk-throughs and planning meetings as needed;

Defined and track project timelines and document progress relative to established benchmarks and milestones;

Established large, high-performance IT teams in the New Jersey regional office to support IT regional operations and support; utilized local resources in New Jersey to establish cost savings;

Education, Certification & Affiliation

Computer Information Technology Administration & Management, Western Technical Commercial School, Jun 1993

Microcomputer Analyst Diploma; Centennial College, May 1997

Telecommunications Specialist Certification, Centennial College, Dec 2002

Lean Six Sigma Yellow Belt Certification, Leading Edge Group, Jul 2015

PMP (Project Management Professional), Project Management Institute, Jan 2020



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