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Customer Service Representative

Location:
Woodbridge, VA
Salary:
$20 a hour
Posted:
September 11, 2023

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Resume:

RAESHAWN

GARRIS

adzmme@r.postjobfree.com

703-***-****

Woodbridge, Virginia 22191

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Ability to work in a fast-paced, busy, and stressful environment. Ability to establish and maintain effective working relationships with staff; understand and comply with all gaming, company and departmental rules, regulations, policies, and procedures. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross- departmentally with co-management and top-level leadership. Excellent trainer and mentor. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

PROFESSIONAL SUMMARY

MGM National Harbor - Count Team Supervisor

02/2017 - 08/2019

Wells Fargo Bank - Teller/Customer Service Representative 07/2000 - 02/2017

Walmart - Cashier/Customer Service Supervisor

11/1999 - 07/2000

WORK HISTORY

Supervises assigned operational functions within the department consistent with the strategic plan, the fiscal budget, and the company's short-term and long-term profitability objectives

Supervises the delivery and measurement of guest service consistent with the company's core service standards and brand attributes

Ensures staff is adequately trained to perform all required count team responsibilities including counting, sorting, etc

Operates and/or observes the operations of computers and machines used in the processing of all money, and machines

• Oversees all counts and drops performed

• Distributes all count-related reports to accounting.

• Receive cash and checks for slip deposit

• Process cash and check withdrawals

Perform specialized tasks like preparing checks, personal money orders and exchanging foreign currency

Accepting deposits of both checks and cash and validating deposit slips

• Open new accounts

• Reconciling cash drawers

Recording transactions, which involves logging checks and preparing transaction reports.

• Communicate with customers and respond to their queries when SKILLS

• Perform basic math skills.

Ability to access the computer

via the computer keyboard and

operate 10-key calculator, to

access all areas of the facility.

• Excellent customer service skills.

Interpersonal skills to effectively

communicate with all business

contacts.

Ability to effectively

communicate in English, in both

oral and written forms.

• Skills

Sales, Customer service,

Communication Skills,

Cashiering, Gaming License,

Efficient finance handling, Team

Player, Math Skills, Multitasking

• Rewards Programs

• Inventory Accuracy

• Customer Inquiries

• Leading Employees

• Team Scheduling

• Leadership

• Effective Customer Service

• Job Assignments

Verbal and Written

Communication

• Report Preparation

• Staff Training

• Closing Procedures

Standard Operating Procedures

Proficient

• Teamwork and Collaboration

• Effective Working Relationships

Northern Virginia Community

College

Annandale, VA

Associate In Engineering

Technology: Cloud Computing

GPA: 3.5

Woodson High School

Fairfax, VA • 12/2015

Diploma

Dean's list

EDUCATION

• Dean's List [Semester and Year]

required

Locate any merchandize the customer may be searching for at any time

• Demonstrate reliability and dependability via punctuality

• Complete all assigned tasks within stipulated time

• Verify all items brought into the outlet

• Make total and itemize products purchased

• Operate cash register

• Receive payment from customers via charge payment, check or cash Ensure that the right amount of change is present in the cash drawer at the beginning of each shift.



Contact this candidate