Post Job Free

Resume

Sign in

Social Media Customer Service

Location:
Tampa, FL
Posted:
September 11, 2023

Contact this candidate

Resume:

JoJo Forgas

Who am I?

Hardworking individual and reliable Social Media Influencer with a strong

background in working well with teams to create and produce high level content with an underlying passion for creating content to positively impact others.

Employment History

Social Media Manager for SANE products (MGCMobile) July 2022 — Current

-Management of MGC social media channels (Twitter, Tiktok)

-Creating and maintaining a unique and brand-appropriate persona and corresponding content stream

-Writing original text posts, graphic memes, videos, and kept audience engagement at an all time high

Content Strategist at MrBeastYoutube, Greenville

December 2020 — December 2021

-Brainstormed viral content ideas for the main “MrBeast” channel

-Wrote content points for retention and storyline using props, contestants, and talent to increase viewership

-Indepth experience writing for Youtube retention, AVD, and CTR

-Provided feedback during video shoots to ensure the creative was consistent with the content ideas set during pre-production

-Involved in making improvements before the final cut in post

-Specialized in recording data and reviewing analytics specific to YouTube and trends

-Able to take a creative vision and help execute the project from start to finish

-versed in what viral content is and how to better write for virality

-Responsible for generating multiple options to present to Head of Creative while keeping feasibility and budget in mind

- On call and reliable for meetings

Streamer at Twitch.tv

September 2018 — January 2021

- Provided a safe environment to interact and create a community from the bottom up using my interpersonal skills and entertaining personality.

-Grew channel from 0 to an all-time 1500 subs and 36,000 followers in 2 years

-Average viewership: 150

Details

3401 N Lakeview Dr, Apt 113,

Tampa, FL. 33618

813-***-****

adzmks@r.postjobfree.com

Education

High School Diploma, Sunlake High

School, Land O Lakes

August 2014 — May 2018

Skills

Adaptable

Perform under pressure

Creative thinking with an end goal

in mind

Ability to jump in at a moments

notice

Time management

Ability to pitch content to high

level talent and executives

Customer Service at Publix Super market, Land O Lakes January 2015 — August 2018

-Learned roles of other departments to provide coverage and keep the store operational.

-Helped customers find specific products, answered questions and offered premiere customer service.

- Adapted to customers needs that would better their shopping experience and report any concerns to management.



Contact this candidate