Customer Service Administrative Assistant
Resume:
Ramona Head
**** ***** ***** **** ***********, Georgia 30281
*********@*****.*********:********@*****.***
Objective
●To obtain a position within a company that strives for ultimate quality in customer service, that provides the opportunity for growth in its employees, and that allows me to utilize my outstanding customer service skills, experience in a retail position, and positive attitude to contribute to the company’s overall atmosphere.
Summary of Qualifications
●10+ years of customer service experience
●Can type 35 wpm, and proficient is Microsoft Word, PowerPoint, outlook, and Excel
●Can operate a scanner, printer, fax machine, and copier on an advanced level
●Can operate a cash register
●Knows 10 key/ data entry
●Excellent mathematical skills
●Very fast learner, always eager and willing to learn, and very hardworking
●Always dedicated, self-driven, personable with a positive attitude, and really enjoys helping others
Work History
Uber Eats
Address: 1455 Market St. #400 San Francisco, CA 94103 Phone: 833-***-****
From: July 2018-present
Position Held: Delivery associate
●Duties:
-Delivered food orders and packages to customers.
Williams Cleaning Service
Address: 1267 Live Oak Terrace Lithonia, GA 30058 Phone: 770-***-****
From: February 2008-present
Position Held: Clerical Assistant
●Duties:
-To type documents and enter the information into various computer systems.
-To answer phones and give quotes regarding the services that the company provides.
-To greet and assist all customers with the appropriate help and information.
-To run errands such as making bank deposits, going to the store to replenish office supplies, and driving to meet with other employees in order to relay information.
Kellermeyer Building Services
Address: 1575 Henthorne Drive Maumee, OH Phone: 800-***-****
From: April 2007-February 2008
Position Held: Custodial Engineer
●Duties:
-To maintain the overall appearance and cleanliness of Macy’s Department Store.
-To assist the Macy’s associates with expediting merchandise to and from the stockroom.
-To promote a positive shopping experience for all customers.
ABE Construction Company
Address: 3208 Glenwood Road Decatur, GA. Phone: 404-***-****
From: June 2005-April 2007
Position Held: Administrative Assistant
•Duties:
-To answer all incoming calls and provide quotes for customers regarding the services that the company provides.
- To prepare contracts and other documents for the company’s managerial staff.
- To file, fax, scan, and print invoices, contracts, and other paperwork.
- To mail invoices to clients.
- To make bank deposits, and do regular office supply orders.
Fannie’s Restaurant
Address: 1076 Boulevard Drive Atlanta, GA. Phone: 404-***-****
From: January 2002-June 2005
Position Held: Cashier
•Duties:
- To operate a cash register to ring cash/debit or credit purchases.
- To take orders for customers via telephone or in person.
- To promote a positive experience for all customers, and maintain a clean working environment.
- To assist with cooking food to fulfill customer orders when needed.
Dan Howard’s Maternity Store
Address: 1743 Lavista Road Tucker, Ga. Phone: 770-***-****
From: April 1998-January 2002
Position Held: Sales Associates
•Duties:
-To greet and assist all customers with questions, problems, and complaints in person and via telephone.
-To assist all customers with their clothing purchases.
-To price and stock merchandise.
-To operate a cash register to ring cash/debit and credit purchases.
-To promote a positive shopping experience for all customers and maintain a clean working environment.
-To maintain all store operations when the store manager is not available.
-To count down register drawers during nightly deposit and perform deposit.
-To do payroll when asked by store manager.
Education
College: Georgia Perimeter College High School: Murphy High School
Location: Decatur, GA Address: 176 Clifton Street
Major: Psychology Atlanta, GA 30317
March 2018-Present Degree Obtained: GED
Contact this candidate