Mary Coon

504-***-**** adzmjp@r.postjobfree.com NASHVILLE, TN

Driven, strategic HR Professional pushing the status quo to achieve growth while developing positive working environments with reduced turnover rates and hiring expenses. Highly intuitive and persistent; possesses strong interviewing skills, experience with social media recruitment, and a thorough understanding of HR practices.

●Employee Recruitment and Retention

●Candidate Sourcing and Qualification

●HR Policies Development

●Onboarding, Benefits, and Compensation

●HR Investigations

●Employee Relations

●Exceptional Problem-Solving Ability

●HRIS Software Management

Proficient in Microsoft Office, LinkedIn Recruiter, Indeed, Zip Recruiter, Career Builder,

PROFESSIONAL HISTORY

Human Resource Coordinator, Allegient Billing Company Nashville, TN July 2021 to Present

●Trained 26 employees including Senior Leadership that developed an superior billing team that increased annual revenue by 38%.

●Analyzed appeals and denial trends advising the team of findings, implementing further best practices for the billing department.

●Managed compliance team ensuring all internal policies as well as all federal and state laws were met.

●Built relationships with the Chamber of Commerce, Veterans Administration, and Career Centers across TN.

●Facilitated engagement programs; generated new ideas to enhance employee engagement. Hosted job fairs.

●Responsible for leading all efforts for building world class talent, creating a culture of teamwork, pride, and engagement.

Admissions Specialist, Amridge University Montgomery, Alabama June 2019 to July 2021

●Managed a team of 20 admissions advisors including Associate Director of Admissions.

●Managed KPI quotas set for admissions advisors and performance management.

●Created and implemented structure for contact strategy and outreach plan for effective student retention.

●Managed recruitment efforts and touchpoints for eleven majors on campus.

Human Resources Manager, Patio Drugs Healthcare Network Metairie, LA January 2009 to May 2019

●Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new employee orientation.

●Reduced benefits costs by 15% annually through meticulous record keeping and ensuring accurate benefit payments.

●Saved over 75% of recruitment costs by creative, strategic in-house efforts.

Human Resources Generalist, Patio Drugs Healthcare Network Metairie, LA October 2006 to December 2008

●Created onboarding plans that increased show rate by 22%.

●Tracked source to hire, saving the company $73K annually for unused job boards.

●Recruited and made offers to 10 technicians weekly.

●Held orientation classes on Mondays, presenting for up to 20 new hires working nationwide.

●Maintained digital files for 300+ employees.

EDUCATION

Master Science Leadership and Management, Amridge University, May 2021

Bachelor Business Administration; Emphasis in HR Management, Freed-Hardeman University, May 2002