Customer Service Representative
Resume:
Jessica Garrison
Customer Service Representative
Newnan, GA 30265
********.*****@*****.***
OBJECTIVE
OBJECTIVE
To obtain an administrative assistant position in a reputable company. Bringing a positive attitude, organized approach, excellent time management skills along with Microsoft Office experience and a desire to succeed in a fast-paced environment to make a difference in the office administrative procedures.
PROFESSIONAL
EXPERIENCE
Nov 2020 -
Current
Service Center Representative, Sedgwick
● Filed new claims, assisted with questions on existing claims
● Provide claim status, updates, email and/or fax number
● Notate each claim
June 2017 –
Dec 2020
Member Services Representative, Georgia’s Own
● Processing savings withdrawals or transfers via PC or written voucher at member's request, initiating process to stop payment on savings checks at member's request
● Informing members of general information concerning their accounts
●Troubleshooting problems connecting to TeleTalk, Online Banking and Bill Pay
Sept 2016 –
June 2017
Customer Service Representative, Dillard’s
● Answers phone calls while listening attentively to customers regarding their questions & concerns about services
● Cross-trained and provided back – up for other customer service representatives when needed and called new hires to schedule interviews
Feb 2013 –
Aug 2016
Data Entry, SourceHOV
● Keyed data from documents in a timely and efficient manner.
● Assisted in the development of production formats & keying procedures
● Preformed data verification duties as required
SKILLS &
ABILITIES
• Written and Verbal
• Communication skills
• Creative problem solving
• Attention to detail
• Multitasking
• Adaptability
EDUCATION
Northgate High school -- HS Diploma 2012
Cannongate Elementary -- Teacher Pipeline Internship 2012 REFERENCES
Provided upon request
Contact this candidate