CERTIFICATIONSCERTIFICATIONSCERTIFICATIONSCERTIFICATIONS

Detail-oriented professional with 11+ years of experience and a proven knowledge of conflict resolution, customer communications, and customer needs assessment. Aiming to leverage my skills to successfully fill the customer service agent/host/clerical role at your company.

CAREER OBJECTIVE

CUSTOMER SERVICE, SERVICE AGENT

AGENTCUSTOMER SERVICE AGENTCUSTOMER SERVICE

AGENTCUSTOMER, Spirit Airlines/UnifiServices/DGS, Atlanta, GA / Apr 2021 - Present

CABIN AGENTCABIN AGENTCABIN AGENTCABIN AGENT,

UnifiServices/DGS, Atlanta, GA / Apr 2021 - Present NUMERATORNUMERATORNUMERATORNUMERATOR, United States 2020 Census Bureau, Chamblee, Dunwoody, GA / Jun 2020 - Oct 2020 MANAGERPROPERTY MANAGER

Middletown Apartments Sumpter, Hartsville, GA / Jan 2010 - Jul 2013 EXPERIENCEEXPERIENCEEXPERIENCEEXPERIENCE

PAYROLL/DATA ENTRYPAYROLL/DATA, ENTRYPAYROLL/DATA ENTRY, E XPERIENCE

• Greet and Direct Customers to designated areas.

Give help and support at Kiosk in signing in and obtaining and tagging bags.

•

Prepare Domestic and International air craft for passengers in a clean ans sanitized condition.

•

• 1)Access daily portal on govt issued device.

2)Locate and follow GPS directions to clients addresses 3)use problem solving skills in accessing gated and private communities 4)Question clients and record their answers and personal information on issued device.

•

• 5)follow up when needed 6)hand out census literature. Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.

•

Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.

•

• collect rent, make daily bank deposits

• file eviction notices

• make court appearances

adzmjd@r.postjobfree.com

770-***-****, (770) 865-518

8

2837 Pebble Dr Decatur, GA,

30034

LINCOLN TECHNICAL

COLLEGE

Medical Billing Coding (Nov 2009)

Relevant Coursework

Extracurricular Activities

PASSAIC COUNTY

COMMUNITY COLLEGE

Paterson, NJ

E DUCATION

• Medical / Billing

American Red Cross Club

(ARCC)

•

Passaic County Blood

Donations/Receptionist

•

Data Entry

Internet searching

Telephone Answering &

Messaging

Clients Services

Problem Solving

GPS

Insurance

Access

Payroll

Personnel

Problem solving skills

ADDITIONAL SKILLS

Medical Billing Coding

C ERTIFICATIONS

J E N N I E S H A N T I L O O

ADP, Clifton, NJ / Jan 2000 - Nov 2005

PROPERTY

MANAGERPROPERTY

Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.

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Direct and coordinate the activities of staff and contract personnel and evaluate their performance.

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Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.

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• Review time sheets, work charts, wage computation,. And other information to detect and reconcile payroll discrepancies.

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Process paperwork for new employees and enter employee information into the payroll system.

•

Compute wages and deductions, and enter data into

computers.

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Complete, verify, and process forms and documentation for administration of benefits such as pension plans, and unemployment and medical insurance.

•

References available upon request

REFERENCES

EASTSIDE HIGHSCHOOLEASTSIDE HIGHSCHOOLEASTSIDE

HIGHSCHOOLEASTSIDE HIGHSCHOOL Paterson, NJ High School Diploma (Jun 1995) PATERSON ADULT HIGHSCHOOLPATERSON ADULT HIGHSCHOOLPATERSON ADULT HIGHSCHOOLPATERSON

ADULT HIGHSCHOOL Paterson High School Diploma (Jun 1995) Relevant Coursework

ADDITIONAL I N F ORMATION

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