Customer Service Business Development

SS STEVE STEGER

Houston, Please Select ***** 832-***-****

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PROFESSIONAL

SUMMARY

Accomplished Owner with significant background in business operations. Gainfully oversees marketing and business development, bookkeeping and accounting and customer service. Builds and develops personnel through mentoring and on-the-job training. I have an OSHA certification for forklift operations

SKILLS Operations management Staff

hiring

Business marketing Training and

development

Sales oversight Cost control and

budgeting

Employee relations Revenue

generation

Staff management Product

promotion

Manage operations Revenue

growth

Inventory control

Hiring and Staffing

Staff Training

Customer Relations

Coaching and Mentoring

Verbal and Written

Communication

Sales Leadership

Profit and Loss Analysis

Team Oversight

Client Service

Contract Management

Contract Negotiation Expertise

Staff Hiring

Inventory Optimization

WORK HISTORY OWNER/OPERATOR 03/1995 to 01/2022

Steve's pool

Of a successful pool service, repairs and remodeling company Sold my company due to a couple of factors

Rising cost of chemicals and lack of quality help

Needed knee surgery.

MANAGER 01/1990 to 04/1995

Mastroleos Sports Bar 13111 Synott

Accomplished multiple tasks within established timeframes. Onboarded new employees with training and new hire documentation. Cross-trained existing employees to maximize team agility and performance.

Maximized performance by monitoring daily activities and mentoring team members.

Developed and maintained relationships with customers and suppliers through account development.

Established and updated work schedules to account for changing staff levels and expected workloads.

Delivered feedback to decision-makers regarding employee performance and training needs.

Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement. Conducted monthly inventories of raw materials and components on work floor.

Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

EDUCATION High School Diploma General

Winter Haven Senior High, Winter Haven, Fl

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