Management, Automotive, Customer Service, Technical Support
Resume:
Chris Goodson
Rock Hill, SC ****2
************@*****.***
Objective: A position within a progressive and established company to utilize my strong sales and management experience for a long-term commitment and career.
Education:
Belmont Abbey College Belmont, North Carolina 3.38 GPA
Bachelor of Arts in History and Minor in Psychology. Awards: Academic Award of Excellence in History Research and Academic Award of Excellence in Thesis Research in Psychology.
University of North Carolina at Charlotte 3.00 GPA
Bachelor of Arts in Psychology.
Work Experience:
ELGi North America
Charlotte NC Jan 2022 to Present
Field Service Manager
Responsible for supporting ELGi North America's distributor network and customers by serving as the subject matter expert on servicing, diagnosing, troubleshooting, and repairing ELGi compressed air systems. In addition, the Technical Support Representative supports the Service Department within ELGi North America by capturing and tracking end-user feedback and warranty claims. And A LOT more.
Amerit Fleet Solutions
Charlotte NC June 2021 to January 2022
Vendor Fleet Manager.
The position requires advanced vehicle repair and maintenance skills, management experience in an automotive dealership or fleet maintenance setting, a strong mechanical background, and excellent customer service skills.
Woodie’s Auto Service, Inc.
Charlotte, NC February 2008 to June 2021
Manager
Sales of service to commercial, government, national, and retail accounts. Customer service and relations in all aspects. Direct P&L responsibility for multiple stores. Daily management of all operations including HR, employee relations, customer service, and training of all employees.
Hook Tire & Service Goodyear
Charlotte, NC January 2002 to May 2007
Store Manager
Sales of services to commercial, national, and retail accounts. Direct P&L and inventory responsibilities for the service and tire departments. Daily operational management of all departments. Training, coaching, and development of all employees.
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