Customer Service High School

Robert McAfee

*** *** **** **** ****** City, AL *6870 678-***-**** ****************@*****.***

OBJECTIVE:

Highly motivated Independent Insurance Adjuster seeking claims opportunity.

EDUCATION AND TRAINING:

Texas Pre-license 70-Hour Training in Classroom & Exam Completed, May 2022

New Adjuster Training Program 70-Hour in Classroom, May 2022

Professional Scoping & Xactimate 70-Hour in Classroom ( LV1 & LV2 ) Training, May 2022

High School Diploma, Central High School, August 2010 - May 2012

Associates Degree, Marion Military Institute, August 2012 -May 2015

AREAS OF EXPERTISE:

ALL-LINES TRAINING

Completed extensive pre-licensing classroom training including reviewing notice of loss/policy to determine coverage and deductibles, industry terminology, licensing information, and customer satisfaction skills.

Completed New Adjuster Training Course with scoping and basic Xactimate training, identify damage and repair vs. replace, photo import + Annotate, Sketch interiors, Professional Scoping, roofs, staircases, exteriors, and multi-story, and basic line-item entry.

ADDITIONAL SKILLS

Construction and remodeling experience

Proficient with computers and computer programs, Microsoft Office, 12+ years of experience.

Data Collection and Analysis Skills

Customer Relations

EXPERIENCE

Salesman – Auto nation Atlanta Ga, May 2019 – April 2021

Aimed to provide clients with the highest level of customer service possible.

Salesman- Newnan Peachtree CDJR Newnan GA, April 2021 – January 2023

Salesman of the month 7 months out of 12

LICENSES AND CERTIFICATIONS:

Texas All-Lines License(3061967)

Marion Military Institute (Associates Degree)

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