KHALED SAEED

adzm3s@r.postjobfree.com 647-***-****

KHALED SAEED - adzm3s@r.postjobfree.com - 647-***-**** PAGE 1 EMPLOYMENT HISTORY

Exceed Media Inc. Jul 2019 – Present

Sr. Project Manager

Project3: Advance IT App/training project for overseas a higher college client

Project2: Advance IT App/training project for overseas a government client

Project1: Advance IT App/training project for overseas broadcasting channel

Delivered IT/Mobile solution and training project to the client (corporate) in order to build and develop the client’s content marketing

Set up the project delivery structure and led the project team to deliver on time

Supported sales and marketing teams to achieve the business strategies and company’s target

Managed the project resources included internal/external manpower, budget, tools and third party

Recruited and assigned the trainers and local team based on the client’s requirement

Tracked the project progress, delivery schedule and project’s performance and provided the required reports to the client management

Evaluated the system and application performance, ensured the maximize the system utilization

Collaborated with the client departments managers to sort out the final requirements, scope of work, objectives and utilization of project budget

Exceed Media Inc. Feb 2017- Jun 2019

Sr. Account Manager

Initiated sales leads, developed and converted into clients by sales lead process and tools

Presented, promoted and sell company products to existing and prospective customers

Worked internally with the sales management and marketing teams to boost revenue and profitability

Established, developed and maintained customer relationships and day to day business follow up BlackBerry Jun 2013–Sept 2016

Sr. Account Manager

New sales contract: generated US$ 4 Million/year revenue to supply BlackBerry products and services to one of the largest Telecom Operators.

Supervised sales, after sales and indirect sales activities to accomplish targeted outcomes

Managed sales team members and handled E2E sales strategy, sales operations and allocation strategy for each point of sale and retails stores belong to the client

Achieved sales targets, Profit and Lost responsibility and assigned objectives for the team

Established account plan, sales process and sales strategy included up-selling, sales forecasting

Reassessed commercial offers in details including price structure, discount scheme and markup

Prepared and monitored sales leads pipeline in CRM and ensured overall targets on track

Headed the negotiation with the client and 3rd party partners to finalize business agreements

Accessed all levels in customer structure such as C, SVP levels and sales partners Nokia Networks Mar 2010 – Apr- 2013

Project Manager

Project’s scope: Deliver and release a SW application based on SAP CRM. It had been integrated with the other applications and behaved as major umbrella used by 800 stakeholders to fulfill daily business for offering, configuration, materialization and ordering of Nokia’s products in more than 40 countries with US$ 16 Million budget running over 4yrs included 4 phases and 12 project team members. The project succeeds to reduce the offering/ordering cycle time and non-performance cost in Nokia departments by 20% and awarded as “Quality Award2012 Champion”

KHALED SAEED - adzm3s@r.postjobfree.com - 647-***-**** PAGE 2

Supervised various phases of agile projects encompassing initiating, planning, executing, monitoring, closing and aligning corporate strategies and objectives

Defined and implemented sprint plan, milestones, go live date, backlog, risk plan, release case study and training plan

Delivered support to all stakeholders of business units included maintenance and ticketing tools

Worked cross-functional with all business units to develop the process and ensured the project delivered to all units and integrated with other systems

Led kick off and regular meeting with project team, product owner and stakeholders to keep updating for project status, next sprint and required action items

Monitored the progress of the project plan, change request, cost, delivery schedule and KPI

Prepared and communicated reports, acceptance, best practices and handover documents to business units and management

Nokia Networks Aug 2006 – Apr 2010

Account Manager

New sales contract: generated US$ 18 Million/year revenue to supply Nokia radio products

New sales agreement: valid for 3yrs valued for US$ 66 Million to supply Nokia varieties products

Dedicated to sell the entire values solutions portfolio of Nokia networks and generated revenue

Managed commercial offers including complex solutions to the client and indirect sales partners

Identified new opportunities, customer presentations and workshops domestically or overseas

Improved customer satisfaction and developed customer relationships at the CxO/directors levels

Negotiated contractual agreements and pricing with clients in accordance to company’s policy

Spearheaded bid process for new/expansion tender and passed the opportunity to other resources to develop the solution and bring the opportunity to closure

Led kick-off and regular progress review meetings to follow the order intake and sale recognition Siemens AG Jun 2001 – Jul 2006

Configuration Team Leader/Project Management

Leadership of technical configuration team and activities for mobile networks projects

Planned and released GSM networks projects comprising of Core, BSS, OSS, MW and servers

Proffered guidance for materialization and modernization HW/SW of Mobile Network elements QUALIFICATIONS AND ACHIEVEMENTS

Bachelor’s degree of Computer Science (Degree equivalent to Canadian BSc in Computer Science as per evaluation conducted by World Education Services – WES, Toronto)

15+ years of experience in IT/telecom at multinational companies such as Siemens, Nokia and BlackBerry

Proven track record of project management, Agile Methodology, SDLC and business transformation

Accomplished numerous projects for IT applications (e.g. SAP,CRM) and Wireless networks systems(MSS,BSS,OSS) included new, expansion, upgrades, integration for more than 2000 sites

Multi-million US$ annual sales revenue accomplished in B2B particularly in High-Tech business

Expertise in Account Management for short and long plans including business development, winning plan, pricing structure, set objectives and leading large-scale complex sales agreements

Strong skills in customer relationship, leadership, communication, presentation, negotiation, analytical, coaching, managing cross-functional, stakeholders and risks management

Excellent application skills in MS Office, CRM (multiple systems) and related enterprises tools PROFESSIONAL DEVELOPMENT

PMP Program

Sales Strategy Training

Foreign Trained Prof. Co-op Program (Catholic District School Board) Presentation Skills

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