Kristina Murphy

Omaha NE *****

402-***-****

adzm3m@r.postjobfree.com

Career Summary

Over 20 years working in Human Services field (Social Work) and two years of full lifecycle Recruiting experience providing recruitment for Customer Service in the hospitality as well as the medical field including but not limited to Doctors, Nurses, Lab Techs. Extensive experience and knowledge working with people from different cultures and backgrounds while bringing a wide range of transitional skills from these roles. This includes an extensive crisis and problem-solving skills and customer service background with multitasking in a very fast paced work environment. I want to learn more and obtain more experience in recruitment to help not only the company find and retail employees but to help find candidates their perfect career and not just a job.

Highlights:

Highly competent Social Service worker with over twenty years of experience to include Elder Care, managing, teaching with over a year of working in Human Resources industry.

Reliable, knowledgeable and highly organized team player with excellent communication skills, team building, relationship management and superb customer service record.

Experience in gathering requirements pertaining to job req details with hiring managers to be able to source and recruit professional candidates

Experience with full lifecycle recruitment including:

Job Requirement: Worked with hiring managers to details of what they are looking for including but not limited to; years of experience, technical skills (systems and applications), core competencies to do the job

Sourcing: Sourced candidate via, ATS (iCIMS), boards and social media (Monster, Indeed, LinkedIn, Facebook), referrals

oQualifying Candidates: Qualified candidates by initial phone screens and then wither in-person or web interviews (Skype, Zoom) to gather more information on the candidate to make sure they are what the manager needs

Manager interviews: Set up interviews with hiring managers and schedules follow-ups when needed

oBackend Onboarding: Reached out to candidates to extend offers and onboarded them (offer letters, go over benefits, I9, W4, background checks, drug test)

Professional, yet socially-minded personality able to effectively interact with all individuals and groups.

Highly proficient in Nonprofit Organizations, Crisis Intervention, Case Management, On-Boarding, Recruiting, Public Speaking, Customer Service and Documentation processes.

Skills

Systems: Windows 7/8/10

Applications/Tools: iCIMS, Monster, CareerBuilder, LinkedIn, Facebook, MS Office (Word, Excel, PowerPoint), Skype, Zoom

Professional Accomplishments

Care For You January 2010 to Present

Senior Care Specialist (On-Call/Part Time)

Formed productive relationships with staff and clients

Transported clients on errands and doctor appointments

Assisted clients by completing errands, cleaning, dusting, laundry, and cooking

Assisted clients with non-medical medication reminders

Assisted clients in obtaining community resources and referrals

Nextaff January 2021 to March 2021

Onboarding Specialist

Completed onboarding and staffing for all of the CNA and nurses. This included the entire process of their onboarding for every new hire

Completed background checks, tracked the new hires progress/status throughout their onboarding progress via an excel spreadsheet

Formed productive relationships with staff and candidates

Assisted candidates with navigating of company HR systems and onboarding process

Demonstrated proficient communication between departments and teams

Prepared and maintained new hire spreadsheet records

Assisted new hires with completing of employment documentation

Kept new hire records and entered data entry into tracking system

Assignment at Omni Hotel and Resorts March 2021 to May 2021

Senior Recruiting Coordinator (Remote) at PeopleScout

Completed offer letters, assisted the properties' Human Resource Managers and other department Managers with the tracking of each of their new hires throughout the process of each new hires' onboarding as well as utilized Omni Hotels' tracking system in iCIMS and I sent out new hire onboarding forms via iCIMS.

Reviewed candidate resumes and phone screenings

Formed productive relationships with staff and candidates

Demonstrated proficient communication between departments and teams

Assisted new hires with completing of employment documentation

Kept new hire records and entered data entry into tracking system (ATS)

Worked in a team environment to complete recruiting needs

Reviewed candidate resumes and initial phone screenings

Demonstrated proficient communication between departments and teams

TotalWellness February 2018 to January 2019

Recruiter

Provided full cycle recruiting from gathering job details from the manager, sourcing, interviewing and backend onboarding

Recruited healthcare professionals as Doctors, Nurses, Lab Techs utilizing Monster, Linkedin, Indeed, Facebook and referrals

Formed productive relationships with staff and candidates

Assisted candidates with on-boarding processes including assessments and verifications

Sourced candidates though social media, local businesses, emails, and fliers

Reviewed candidates pre-recorded interviews

Problem-solved candidate computer, tablet, or cell phone technical issues

Kept new hire records and entered data into candidate tracking database

Region Six Behavioral Healthcare October 2013 to February 2015

Traditional Professional Partner

Kept client records and entered data into client tracking database

Formed productive relationships with staff and clients

Completed intake and exit documentation

Assisted clients in obtaining appropriate community resources and referrals

Demonstrated proficient communication between departments and teams

Educated and taught skills to clients and their families

Demonstrated leadership and advocated for clients in the community

Assisted clients in adapting and implementing of appropriate goals and safety concerns

Beneficial Behavioral Health Services April 2010 to September 2011

Quality Assurance Manager

Trained and supervised a staff of up to 40 employees

Responsible for documenting and implementing processes and procures for staff

Educated new hires and current employees of procedural changes

Met with state employees to create and implement new forms for client documentation

Formed productive relationships with staff and clients

Demonstrated proficient communication between departments and teams

Heartland Family Service December 2006 to July 2010

Lead Enhanced Advocate (on-call)

Formed productive relationships with staff and clients

Supervised a second Enhanced Advocate staff member

Educated clients about Domestic Violence

Completed intake documentation and safety planning

Advocated for clients in their community utilizing client’s supports

Assisted clients in obtaining appropriate community resources and referrals

Kept client records and entered data into client tracking database

Demonstrated proficient communication between departments and teams

Education/Certifications

Master of Science in Human Resources Certification, Capella University with 4.0 GPA

Bachelor of Science in Family and Consumer Science, Psychology minor, University of Nebraska-Omaha

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