Customer Service Accounts Payable
Resume:
DONNA BRZOZOWSKE
Cibolo, TX ***** Cell: 361-***-****
***************@*****.***
Dedicated and technically skilled administrative professional with a versatile support skill set developed through experience as an office manager, accounting, and field office administrator. Excels in providing innovative solutions and systems and process improvement proven to increase efficiency, customer satisfaction and the bottom line. EXPERIENCE
NOVEMBER 2022 – JULY 2023
ACCOUNTS PAYABLE SPECIALIST, Addison Group (Contracted to VoltaGrid) - Remote Pull invoices daily from the AP Inbox in Outlook
Transferred invoices to Tipalti
Review and code invoices for approval in Tipalti (high volume approx. 1200 monthly) Make coding changes and resubmit for approval in Tipalti Enter and edit purchase orders in NetSuite
Attach supporting documents to purchase orders in NetSuite Reconciliation of invoices between Tipalti and NetSuite Resolved issues by working with internal and external customers (vendors) Train new employees and new AP manager
Setup and submit payment run for approval
AUGUST 2021 – OCTOBER 2022
ACCOUNTING SPECIALIST IV, nLIGHT Nutronics – Hybrid – Longmont, CO Pulled invoices daily from the AP Inbox in Outlook Saved, stamped and conditioned invoices for processing (high volume) Transferred invoices to SharePoint
Reviewed purchase orders in Dynamics AX
Posted invoices that have been received on the purchase order in Dynamics AX (3 way match) Pulled FEDEX and FEDEX Freight waybills; save, stamp and condition Processed FEDEX invoices by creating the invoice journal in Dynamics AX Processed FEDEX Freight invoices by creating invoice and payment journals in Dynamics AX Researched issues with packing slips and invoices
Resolved issues by working with internal and external customers (vendors) Assisted the Receiving Department with posting packing slips when needed. OCTOBER 2018 – FEBRUARY 2021
ACCOUNTING CLERK & SERVICE COORDINATOR, MW RENTALS & SERVICES – Victoria, TX Monitored accounts receivable aging report & reconciled bank statements Managed Hwy 59S Self Storage Facility
Entered bills & printed checks for Enhancement Homes (Rental Houses & Self-Storage Facility) in QuickBooks
Created procedure manual
Provided administrative support to owner and operations manager Worked closely with sales & billing departments on delinquent accounts and made collection call for past due invoices
Problem solving for internal & external customers
Assisted with special projects
Back up for payroll processing & human resources
Maintained records for fleet registration & licensing NOVEMBER 2017 – SEPTEMBER 2018
OFFICE MANAGER, LEVERAGE MACHINE & FABRICATION, INC. – Port Lavaca, TX Entered invoices for payment in QuickBooks
Entered timesheets for payroll in QuickBooks
Invoiced for machine shop & field services
Monitored accounts receivable & payable aging reports Issued purchase orders
Created procedure manual
Maintained employee files
Provided administrative support to shop manager & field service manager Worked closely with personnel from parent company (PMI) Made collection calls for delinquent accounts
Problem solving for internal & external customers
MARCH 2013 – JUNE 2017
SR. FIELD OFFICE ADMINISTRATOR, BOARDWALK PIPELINE/FIELD SERVICES –FLAG CITY PROCESSING PLANT - Edna, TX
Created requisitions in Oracle & Scope of Work Agreements Coded invoices for payment
Coordinated company events including safety meetings Assisted with special projections including arranging for parts, equipment & contractors Prepared budget & expense documentation
Assisted with timesheets
Ordered office & safety supplies
Setup & maintained facility filing system per Project Safety Management (PSM) regulations Maintained Environmental, Health & Safety, Driving, Scope of Work & project records Updated on-site operations & maintenance manuals
Area administrator for operations management system (OMS) Coordinated travel arrangements
Setup & maintained parts inventory program
Corresponded with local emergency personnel for Tier II Re-entry program SEPTEMBER 2011 – DECEMBER 2012
ACCOUNTS PAYABLE COORDINATOR, EXPRESS ENERGY SERVICES – Pleasanton, TX Created company asset database
Audited employees’ expense reports
Entered employees’ timesheets
Ordered office supplies
Filed documentation
Provided customer service for accounts payable issues Generated purchase orders
Processed approximately 600 invoices per month for payment Filled in for receptionist
OCTOBER 2008 – JULY 2011
OPERATIONS/PRODUCTION MANAGER, ALPHA ONE PUBLISHING LLC – Houston, TX Managed client contracts
Performed cold sales calls
Provided customer service
Assisted with event coordination – bridal shows & magazine launch party Managed delinquent customer accounts
Maintained president’s calendar
Scheduled sales representatives’ meetings
Maintained accounts receivable & payable records in QuickBooks Communicated with clients, vendors & contractors
Worked with graphic designer on customer’s advertisements Negotiated pricing for printing of magazines
AUGUST 2005 – MAY 2008
HUMAN RESOURCES SPECIALIST, SECURITAS SECURITY SERVICES USA – Jonesboro, AR Performed general administrative duties for branch manager & field supervisor Provided customer service for internal & external customers Organized & attended recruitment events
Interviewed & processed new employees
Conducted orientation for new employees
Ordered & distributed uniforms
Entered payroll in PeopleSoft
Audited expense reports
Resolved payroll issues
Provided quotes to prospective customers
EDUCATION
MAY 2008
ASSOCIATE OF GENERAL STUDIES, ARKANSAS STATE UNIVERSITY SKILLS
• Office Management
• Team Building & Supervision
• Staff Development & Training
• Policy & Procedure Development
• Report & Document Preparation
• Spreadsheet & Database Creation
• Expense Reduction
• New Employee Onboarding & Training
• Accounts Payable & Receivables
• Corporate Collections
• Bookkeeping & Payroll
• Records Management
• Meeting & Event Planning
• Inventory Management
• Accounts Receivable Debt Reduction
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