Customer Service Assistant Manager

Latekika Simpson

318-***-**** ********@*****.*** 718 Long Bayou Lane, Shreveport, Louisiana

Summary

Professional and dependable individual with 10+. years of customer service and money handling experience. Prepared to combine my experience and skills to grow and excel with a company while making positive impacts on their business, their customers, and their employees. Experience

Brookshire Grocery Company Shreveport, LA

Deli Associate 04/2016 - 10/2017

Kroger Shreveport, LA

Kroger Associate 10/2016 - Present

toLAInspected them for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

Checked sales floor stock levels on a regular basis to ensure that backstock merchandise was replenished before it ran out.Inspected supplies and product inventory for quality and quantity issues, returning unacceptable materials to vendors for replacements or refunds

.Used RF scanners to track merchandise and double-check container contents.Maintained neat, orderly and safe work space.

Organized warehouse and stockroom areas using forklifts and pallet jacks. Separated all of the debris and packaging from the boxes for recycling or disposal.General and warehouse managers chose me to work on special projects, such as stock implementation during shortages.Family Dependable Care Services Shreveport, LA

Caregiver for Elderly 04/2019 - 02/2020

bandages, dressings, and binders on wounds to promote healing. Drove kids to and from school, activities, and doctor's appointments. Traveled with client to meetings to take notes and dictation. Kept track of the entire family's schedule and planned events. Prepared food and assisted patients in eating to support healthy nutrition.Kept meticulous records of patient care, progression, medication administration, and health or other conditions changes. Communicated client project requirements to vendors and contractors to ensure client satisfaction. Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities, and family visits.

Changed bed linens, made the bed, and laundered soiled linens to keep the patients' beds clean Family dollar Shreveport la

Assistant Manager 04/2019 - 01/2022

, LAExceeded sales targets and met business objectives by motivating employees and promoting targeted products. Worked with the team to improve efficiency on various projects. Provided weekly work schedules to employees to accommodate business demands and vacation requests. Developed and implemented policies aimed at increasing team productivity and improving operational efficiency. Keep track of all transactions on a daily basis and generate invoices and reports for the manager. Coordinated with other departments to ensure consistency over seen the money in the save, open and close the organization took deposit to the the banks

DESOTO FAMILY MEDICAL CENTER Mansfield la

Receptionist/Customer Service 08/2019 - 04/2020

Answer the phone, book appointments, clean room, greets the patients and their family, Dairy Queen Mansfield la

Cook/Cashier/Customer Service/ food prep 09/2014 - 04/2016 Ensure ingredients and final products are fresh.

Follow recipes, including measuring, weighing and mixing ingredients. Bake, grill, steam and boil meats, vegetables, fish, poultry and other foods. Present, garnish and arrange final dishes.

Occasionally serve food.

Skills

Food service, Customer service, Leadership, Time management, Guest services, Microsoft word, Microsoft outlook, Analysis skills, Computer literacy, Communication skills, Supervising experience Education

Mansfield high school Mansfield la

The basic 05/2012

Blue cliff college Shreveport la

Medical asstistant 08/2015

Honor roll

Southern university Shreveport

Respirtory therapist 05/2021

CPR Training.

Languages

English

Certificates

CPR first aid,

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