MICHAEL A. ROSTATA

Larrazabal Naval, Biliran Philippines

Contact No. +63-927-***-****

e-mail address: adzm0x@r.postjobfree.com

PROFILE:

A confident and reliable IT Support Engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, as well as having an eye for detail and able to multi-task under pressure. An excellent communicator can relate well with people at all levels and has the flexibility of working well as part of a team and on my own.

Hardware:

HP Proliant DL380 G5/G6/G7/Gen8 Server

HP Z620 Workstation Server

HP P2000 G3 MSA Array System

NET APP FAS2240-4 Universal Storage System

Buffalo Tera Station TS-RX4.0TL/R5 NAS System

HP Storage Works MSL8096 Tape Library

Cisco Catalyst 2950/2960 L2 Switch

Cisco Catalyst 3550/3750 L3 Switch

VFORCE 2400 Security Solution System

AddPac AP2520 VoIP Router

Ubiquiti Power Bridge M5

Samsung OfficeSer 7400 Telephone System

Panasonic KX-TDA100 Hybrid IP-PBX

SAN Storage - HPE

NAS Technologies - Dell

HP ProLiant Hardware

Hyper-V and VMWare

Software:

Operating System

Windows environment

Windows Server 2003/2008/2012

Windows XP/7 Eng/Kor Version

Windows Vista/8

Mac OS X

CentOS 5

Linux Ubuntu

Android

PHP developer

MS Access Programer

Server Application

Windows Deployment Services

Active Directory Domain Services

DNS, DHCP, FTP, SMTP, HYPER V

VMWARE

IT BUSINESS MARKETING

Network Infrastructure projects

Main Frame Server of the Philippines Server

Municipal Network Infrastructure, Data Server

Provincial Network Infrastructure & Data Server

Fiber Optics & LAN/WAN installation and Maintenance

Wireless Network

Software Development Projects

Human resource Information System

Document Control Management System

Land Tax Information System

Supplies Inventory System

Accounting Management System

Barangay Management Information System

WORK EXPERIENCE

Position:

IT Marketing Manager

Duration:

February 12, 2023 – Present

Company:

Nobleviosion Services INC

Industry:

Telecommunication and Information Technology

Address:

Unit 308 One Oasis Hub B. Condominium Ortigas Extension Pasig City

Department:

Job Description:

Marketing Department

Marketing managers promote businesses, services, products, or brands. They develop marketing and pricing strategies, generate new business leads, and oversee marketing department staff. They also manage marketing budgets and analyze trends.

Roles and Responsibilities:

Evaluating and optimizing marketing and pricing strategies.

Analyzing market trends and preparing forecasts.

Generating new business leads.

Increasing brand awareness and market share.

Coordinating marketing strategies with the sales, financial, public relations, and production departments.

Developing and managing the marketing department's budget.

Overseeing branding, advertising, and promotional campaigns.

Managing the marketing department's staff.

Preparing and presenting quarterly and annual reports to senior management.

Promoting our brand at trade shows and major industry-related events.

Keeping informed of marketing strategies and trends.

Position:

System Administrator

Duration:

June 21, 2018 – December 30, 2020

Company:

Naval State University

Industry:

SUC

Address:

Naval Biliran, Philippines

Department:

Job Description:

NSU Registrar’s office

The Information Technology Systems Administrator will be responsible for the configuration, implementation, and maintenance of various technologies managed by the Information Technology department. This person will focus on the administration of Naval State University (LANWT) network infrastructure to include desktop PC’s, servers, network equipment, and software applications. Works under the direction of the Information Technology Manager; this position requires excellent customer service and organizational skills to support administrative personnel, department supervisors, staff, and clients. Promote a positive work environment by maintaining respectful interactions with staff members. This position requires the ability to function successfully in both team and independent work environments.

Roles and Responsibilities:

Work as part of a proactive team of support staff responsible for delivering a high quality, customer-focused professional service. Providing the very highest level of technical support and customer service to internal staff.

Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications.

Monitors and maintains the use of the LANWT’s photocopiers and printers.

Develops, maintains, and monitors procedures for all server backups.

Monitors, plans, and coordinates the distribution of client/server software and service packs.

Makes recommendations for new equipment and services to purchase and works with various vendors for procurement.

Perform on-site and remote technical support.

Assist in the organization and inventory of all hardware and software resources.

Maintains excellent communication with the IT Manager on all tasks and projects.

Creates and maintains good technical documentation.

Provides emergency on-call support on a rotating schedule.

Performs other duties as assigned.

Provide network and desktop support all users all department

Designs, installs, upgrades, configures, and repairs local and wide area network hardware and infrastructure.

Support Video Conference for all offices in the Wide Area Network

Assist in IT Manager in planning IT budget needs.

Evaluates, tests, and recommends appropriate technology for Legal Aid

Make frequent visit to branch offices for repair and technology needs.

Reads technical journals and/or manuals, attends vendor seminars and appropriate professional development workshops to learn about the maintenance and use of emerging computer hardware, Windows 2003/XP/Vista, Exchange Server, etc.

Assist the IT manager in developing and coordinating future network replacement plans.

Train branch managers with simple network troubleshooting techniques.

Oversee network and server configuration maintenance and management

Ensuring data is backed up on a regular basis using Backup Exec software

Overseeing computer security and anti-virus updates etc.

Carrying out client computer maintenance

Providing IT support to computer users within the office

First port of call and initial troubleshooting of IT problems and resolving if possible

Position:

IT Support Technician/Document Controller/3D CAD Administrator

Duration:

April 21, 2016 – June 16 2018

Company:

JGC-Daewoo Engineering Jazan Refinery & Terminal Project (EPC-12)

Industry:

EPC

Address:

JGC/Daewoo Main Office Jazan Refinery & Terminal Project (EPC-12) Jazan Economic City P.O. Box 381, Baysh 45971 Kingdom of Saudi Arabia

Jizan, Jizan Region Saudi Arabia

Department:

Job Description:

IT Department

Work as part of a proactive team of support staff responsible for delivering a high quality, customer-focused professional service. Providing the very highest level of technical support and customer service to internal staff.

Roles and Responsibilities:

Hardware and software support:

3D CAD Administrator (Installation and configuration of Engineering Softwares (AutoCAD 2012/2015, Microstation 8XM, Primavera, SmartPlant Review, Staad PRO, Framework Plus, Aspen One, SAP 2000, Mat 3D.)

Maintains network maps of all sites

Configure Cisco Switch

Installs and tests computers and related network hardware in a LAN/WAN environment

Servicing Konica Minolta, Canon, Sharp, Ricoh, HP, or other manufacturer

Change ADF rollers Feed and Pickup roller

Change Developer unit and powder

Change DV unit

Change Image transfer belt

Change pickup rollers Tray one and two A4, A3

Change Drum unit

Change Fusing unit

Change Transfer roller

Printer consumable calibration

Change ADF, A4, A3 and bypass printer clutch

Respond to individual users difficulties during pc operation problem and assure telephone and internet access availability at all times.

PC setup for new employee use, perform proper installation of operating system and appropriate software using Windows Deployment Services.

Repair of defective Laptop, Desktop pc, Printer/Copier & other office peripherals.

Cable pooling and termination LAN

Setup wireless P to P

Setup WiFi access point microtech

Server Hardware Maintenance:

Replacement of defective raid array battery

Monitoring of server disk usage status (Monthly)

Monitoring of server hardware status. (Daily routine task)

Administration of File server:

IT Asset management.

Provide technical and hands-on training for newly hired IT staffs.

Provide users training and orientation for new systems.

IT and Admin department document controller:

Prepare request for IT materials

IT materials purchased delivery and issuance monitoring

IT payment voucher preparation and budget reports

IT assets inventory documentation

Printer consumable

Budget report preparation

Saudi Arabia VAT monthly report

QAQC department document controller:

Input QAQC piping RFI report to CSM and QMIS system

Coordinate all activities related to the Project, including technical documents, drawings, and commercial

Input document data into the standard registers ensuring that the information is accurate and up to date.

Following Activities had been completed successfully on daily basis.

Maintaining Request for Inspection (RFI) reports

Submittals

Maintaining Request for Inspection (RFI) reports

Material Inspection Reports (MIR), etc.

Submit Transmittals

Site Instruction Report

Safety Violation Report

Daily & Weekly Manpower Report

Letter In and Letter Out

I have been working in IT department for 11 years in Philippines 4.7 years in Samsung Engineering Saudi Arabia

Position:

IT Support Engineer/Network Technician/3D CAD Administrator

Duration:

July 2011 – February 28, 2016 (4.7 yrs.)

Company:

Samsung Engineering Saudi Arabia Co., Ltd.

Industry:

EPC

Address:

P.O.BOX 35816 SNTV, Engineering Center 3rd floor Jubail 31961 Kingdom Of Saudi Arabia

Department:

IT Department

Job Description:

Work as part of a proactive team of support staff responsible for delivering a high quality, customer-focused professional service. Providing the very highest level of technical support and customer service to internal staff.

Roles and Responsibilities:

3D CAD Administrator (Installation and configuration of Engineering Softwares (AutoCAD 2012/2015, Microstation 8XM, Primavera, SmartPlant Review, Staad PRO, Framework Plus, Aspen One, SAP 2000, Mat 3D.)

Respond to individual users difficulties during pc operation problem and assure telephone and internet access availability at all times.

PC setup for new employee use, perform proper installation of operating system and appropriate software using Windows Deployment Services.

Installation and configuration of Samsung standard softwares (Escort Enterprise PC, JungUm Global and MySingle Email services.)

Repair of defective Laptop, Desktop pc, Printer/Copier & other office peripherals.

Server Hardware Maintenance:

Replacement of Defective Hard Disk Drive

Replacement of defective raid array battery

Monitoring of server disk usage status (Monthly)

Monitoring of server hardware status. (Daily routine task)

Administration of File server:

Creation of temporary user account for newly hired employees (by request)

Setting folder access permissions and data migration (by request)

Ensure that Audio/Video conferencing device are readily available before the conference meeting start.

Manage network services and other network components like installation, configuration and administration of VoIP, VPN, Layer 2/3 switch and PABX telephone system including network and telephone cabling.

Data and Voice Patch Panel- termination.

Make IT related documents and manual procedures.

IT Asset management.

Provide technical and hands-on training for newly hired IT staffs.

Provide users training and orientation for new systems.

Support Saudi Aramco Projects:

Riyadh Refinery Clean Transportation Fuels (BI-10-00741)

Wasit Gas Plant (BI-10-00914/JO#-003)

Support MA'ADEN Ammonia Project.

Cogen Rastanora, Abqaiq, Hawiya Porwer Plant Project.

II. Position : SYSTEM ADMINISTRATOR

Duration : 2001-2011

Company : Naval State University, Naval Biliran

Duties and Responsibilities:

- Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories,

Storage, etc. in accordance with standards and project/operational requirements.

- Install and configure systems such as supports GIS infrastructure applications or Asset Management

Applications.

- Develop and maintain installation and configuration procedures.

- Contribute to and maintain system standards.

- Research and recommend innovative, and where possible automated approaches for system

Administration tasks.

- Identify approaches that leverage our resources and provide economies of scale.

- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources,

Systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

- Perform regular security monitoring to identify any possible intrusions.

- Perform daily backup operations, ensuring all required file systems and system data are successfully

backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent

off site as necessary.

- Create, change, and delete user accounts per request.

- Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot

issues.

- Repair and recover from hardware or software failures. Coordinate and communicate with impacted

constituencies.

- Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.

- Configure / add new services as necessary.

- Upgrade and configure system software that supports GIS infrastructure applications or Asset

- Management applications per project or operational needs.

- Maintain operational, configuration, or other procedures.

- Configure CPU, memory, and disk partitions as required.

- Maintain data center environmental and monitoring equipment.

II. Position : HEAD COMPUTER TECHNICIAN AND NETWORK TECHNICIAN

Duration : 1999-2011

Company : Naval State University, Naval Biliran

Duties and Responsibilities:

-Perform maintenance operation of Software and Hardware installed in the computer laboratories

-Perform maintenance operation of Software and Hardware installed in all offices of the University

-Configure and maintain Local Area Network connectivity of the University.

-Maintain internet connection in deferent offices and Laboratories.

-

III. Position : COMPUTER OPERATOR I

Duration : 1999-2011

Company : Naval State University Naval Biliran

Duties and Responsibilities:

-Take charge in encoding and printing documents using word processing application.

-Send and receive e-mail from different agencies connected to the workstation.

-Set-up and format financial report using Microsoft Excel Application

-Prepare Multi-media presentation using Microsoft Power-Point Application

-Maintain back-up files in all offices of the college.

-Take charge in the maintenance of the GSIS electronic remittance system and generate report

-Take charge in the maintenance of the management data system (MDS) software and generate report

IV. Position : PART-TIME INSTRUCTOR

Duration : 2001-2011

Company : Naval State University Naval Biliran

Duties and Responsibilities:

- Teaching in: PC Operation NC II

Computer Hardware Servicing NC II

Computer Programming NC IV

V. Position : TRAINER

Duration : 1999-2010

Company : Office of the Extension Services

Naval State University Naval Biliran

Duties and Responsibilities:

-Conduct computer literacy classes in:

-MS Word, Excel, Power-point presentation MS access

-Database driver Webpage Design

-Computer repair and maintenance

AWARD’S RECEIVED:

National Finalist Awardee

President Ramon Magsaysay Outstanding Filipino Worker Award 2006

Wage-Employed Category

(Information and Communication Technology)

Given on the occasion of the 12th TESDA Anniversary 24th day of

August 2006

Regional Awardee

CERTIFICATE OF RECOGNITION

For the exemplary performance in the application of skills as Computer Operator and contributing to the country’s economic growth, earning the 2006 Regional President Ramon Magsaysay Outstanding Filipino Worker Award, Wage-employed category (ICT)

TESDA ACCREDITATION:

PC Operation NC II

Computer Hardware Servicing NC II

Programming NC IV

National TVET Trainer Qualification I (TQI) PC Operation NC II

National TVET Assessor’s Qualification I (TQI) PC Operation NC II

Accredited Assessor PC Operation NC II

Accredited Assessor Computer Hardware Servicing NC II

Accredited Assessor Programming NC VI

TRAININGS:

Computer Preventive Maintenance and Basic Computer Operation

using Bayanihan Linux

Basic Computer Operation and Repair

Computer Preventive Maintenance (Trouble Shooting)

Advance Network Administration on Windows 2003 and CISCO (Wireless Network)

Webpage Design and Development

Video Learning & Wireless Technology

INNOVATION AND ACCOMPLISMENT

-Building to building network - NSU IT computer control and monitoring system

-Developed software for NSU Student Information System

-Developed software for NSU Guidance Student Monitoring System (Using Access Programing)

-Developed software for Mr. and Ms. NSU tabulation system (Using Access Programing)

-Set up Web Server

-Web page Development (PHP MySQL and Cloud Database)

-Edge Analytics Voters Survey (2022 ELECTION)

PERSONAL DATA

Date of Birth : May 23, 1973

Place of Birth : Maripipi, Biliran

Sex : Male

Civil Status : Married

Height : 5’4”

Weight : 132 lbs.

Citizenship : Filipino

Religion : Catholic

Passport No. : EC7224058

EDUCATIONAL BACKGROUND

Course : Bachelor of Science in Information Technology

School : University of San Jose Recolitos

Year Taken : 2008-2009 (Undergrad)

Specialization : Software Development

Course : Bachelor of Science in Computer engineering (57 units)

School : Naval State University. Naval, Biliran

Year Taken : 2000-2001

Specialization : Hardware/Software

Course : Computer Hardware Technology

School : MicroGate Computer Center, Tacloban City

Year Taken : 1996-1998

Specialization : Computer Technician

High School : Maripipi National Vocational School

Maripipi, Biliran

Elementary : Calbani Elementary School

Maripipi, Biliran

CHARACTER REFERENCES:

1.Jerry Poncy

BBMTiger

VP for External Affair

091********

2.DINDO B. RADAM

SH&E Officer

Aecom Arabia Ltd.

King Khaled International Airport

Airport Facilities Upgrading Project

Riyadh, Saudi Arabia

Email address: adzm0x@r.postjobfree.com/adzm0x@r.postjobfree.com

Mobile no.: +966*********/+966*********

Saudi Arabia

I HEREBY certify that the above information is true and correct to the best of my knowledge and belief.

MICHAEL A. ROSTATA

Applicant

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