JASSEN T. ESPLANA

*** – ** Tuxedo Court Apartments, Scarborough, ON M1G 3S5

T: 437-***-**** adzm0o@r.postjobfree.com

https://www.linkedin.com/in/esplana-jassen-804615155/ HIGHLIGHTS OF QUALIFICATIONS

• Over 20 years of broad experience in administrative services and office management.

• Knowledgeable in human resources, purchasing, and inventory management.

• Robust organizational skills, research methodology, and process improvement abilities.

• Analytical thinking, keen on details, and working independently within the team.

• Solid leadership and people management through mentoring and coaching team members for success.

• Customer-centric approach in providing exceptional interpersonal and problem-solving practices among clients of all ages and backgrounds

• Exceptional attention to detail for quick identification of improvement areas, document monitoring and management, and open to suggesting strategies to help business reach goals

• Experienced Internal Auditor for ISO and JCI’s quality management systems; expertise in policy development.

• Computer literacy in MS Office with knowledge of presentation skills and abilities.

• Exceptional interpersonal skills from all levels within the organization

• Experienced in process improvement innovator as head of the 5S program and Occupational Safety and Health (OSH)

BUSINESS AND OFFICE MANAGEMENT SKILLS AND ABILITIES

• Intensified the office supplies controls, yielding approximately $6,250 in annual savings by conducting weekly inventory counts.

• Reduced the processing time from 45 to 25 days and yielded a 30% increase in sales by implementing the supply chain management concept.

• Triumphed a 100% zero pilferage on the inventory through the unplanned check and balance approaches.

• Provided support and expertise to the company’s budget planning through data analysis related to administrative expenditures and spending trends on personnel and office operations

• Reconciled budgetary reports and documentary requirements to ensure seamless budget presentation to the executive committee for approval.

• Managed office operational controls by monitoring activities on order requisitions, office supplies stocking, and receiving shipments that generated accurate regular monthly reports.

• Implemented process improvement by introducing new techniques and strategies to manage office operations effectively.

• Reviewed and issued contracts to accredited service partners and ideal vendors based on the established company policy through transparent evaluation of price and competitiveness.

• Developed and implemented procurement policies and procedures to enhance compliance with company standards and international accreditation bodies.

• Resolved conflicts diplomatically and skillfully enabled ways to create win-win solutions for smooth office operations.

• Established workflow processes and improved filing system that enhanced data accuracy and increased staff productivity

• Hired, developed, and trained staff based on established departmental goals by conducting performance reviews and administering applicable salary increases.

• Managed staff performance through a performance management system and approved the annual vacation schedules of the department.

• Ensure uninterrupted office operations through constant team collaborative meetings, which find ways to strategize and implement effective customer services and satisfaction.

• Worked effectively with company officers in the planning and execution of company events and programs.

EMPLOYMENT HISTORY

Senior Administrative Manager December 2021 – July 2023 Anchor Land Holdings Inc. Philippines

Consultant, Administrative and Documentation July 2018 – Present Apptrade Inc. Philippines

Senior Administrative Manager September 2023 – November 2021 Megaworld Corporation Philippines

Administrative and Procurement Manager May 2022 – September 2012 ALC Holdings Inc. Philippines

Procurement, Administrative & Documentation Head October 1998 – April 2011 Makati Medical Center Philippines

EDUCATIONAL BACKGROUND

Master’s Degree in Executive Business Administration [Some units earned] De La Salle University Philippines

Bachelor of Arts in Communication 1998

Lyceum of the Philippines University - Manila Philippines