Post Job Free

Resume

Sign in

Technical Support Data Entry

Location:
Grand Prairie, TX
Posted:
September 11, 2023

Contact this candidate

Resume:

TIEN TRAN

**** **** ***** **** ***#****

GRAND PRAIRIE, TX 75052

CELL: 817-***-****

adzm02@r.postjobfree.com

Objective: Seeking a challenging position involving the production, quality control inspector assembly of the electronic devices for a company which could utilize my technical skills and expertise, and cell phone repair or any portable devices, and excellence warehouse position stock room, hand solder and material handler.

Work Experience Summary

Re-LCD Inc :2017-2020

. Repair & replaced all cracked screen devices

. Troubleshooting &Diagnostic

. Customer Services & Sale

. Board Level Repairs: Water damage, No Service, touch ic, Audio ic, U2 Tri-Star ic and more.

INDIKA WIRELESS 2016 -2017

* Troubleshooting & Diagnostic all * Repair Cracked LCD Screen from I phone 4 to I phone X

*Repair Samsung Cracked LCD screen

*Soldering resistor using solder iron and hot Air flow.

*Repair the microphone if other can't hear voice calling

*Repair Touch screen not working and Replaced IC resistor

*Using Micro Scope to for PCB Board Rpair.

Touchstone Wireless/Ingram Micro Cell phone: 2004- 2015

Technical Cell Phone Trainer:

•Lead and motivated team members to ensure production and phone repair met established quality and production expectations on daily basis training.

•Established and implemented plans to meet daily goals

•Maximized internal communications and operational efficiency by streamlining regular management meeting.

•Provide technical support, guideline and training for manufacturing and production employees to increase quality and productivity.

•Supervised and coordinated activities of team member engaged in processing company products

•Responsibility for training daily, weekly and monthly production activities within the test and repair department

•Ensure compliance with company policy and procedures.

•Training all rework and Soldered Tech Repair Associate I & II

•Training Rework and replacement of components and parts that required some of soldering and cosmetic

•Visual inspection to identify liquid or physical damage on PC Board and other components

•Test and evaluates hardware and software units to ensure all functions working properly,,lf om9o aaaaaaaaa

•Perfumed repair and/or replacement of failed components and cosmetics part

•Analyzed the end product or assemblies do determine reasons for failures

•Performed data entry function for analysis record

•Tester New Hiring

•Tech 1 will be 1 week of training and make sure they understand the documentation and safety company policy

•Training different phone of models requested by Supervisor or Manager

•All roster need to be signed and t-sheet that they have been trained for that week and prepared for Customer Audit

•Training all techs how to functional check, disassembly assembly phone

•Training all techs how to self Final Quality Control

•New Hiring after week 1 expected to be at least 90% QC passed to advanced on the production floor

•Training all tech to become IPC hand Soldered Skills

•Training All Tech Repair Associate Level III CDMA &GSM

•Training all Level 3 tech how to diagnostics and troubleshooting phone that has no power, No service etc...

•Training all Level 3 tech how to read Schematics and Block Diagram by every phones model manufacture

•Training tech how to troubleshooting RX&TX

•Training TX Signal tracing

•Training RX Signal tracing

•Power Management & EMU machine

•Training Tech how to verify the Circus Symbol by electronic like: Resistor, Mixer, Diode, Inductor, Oscillator etc...

•Training all Tech Level 1, 2 and 3 how to use ESD (Electronic Static Discharge)

2007 Employers Of The Year with this Company

OMNICOM INTERNATIONAL Cell Phone 2003-2004

•Motivated team members and ensure production and phone repair met established quality and production expectations on daily basis

•Manage employee issues, concerns and productivity

•Contribute to company overall strategies and goals

•Provide technical support, guideline and training for manufacturing and production employees to increase quality and productivity.

•Work over 4 different Manufacture phone like: Samsung, Motorola, LG and HTC

•Best hand Solder Skill ever

•EPS/ CELESTICA Inc Cell Phone 1997-2000

•Supervised and coordinated activities of team engaged in processing company products

•Provided guidance and supervision to employees

•Report any operational and personnel concern or issue to supervisor or Manager daily

•Inventory Controller

•Part Controller

•Solder all kinds of component related and replaced electrical part

•EDUCATION:

•North Dallas High School General Studies 1991-1995 with H.S Diploma

•Bill Priest Institute technology Computer Networking and CCNA studies with Certificated on N+2001

Training and Skills:

•Samsung Training with certified Level II& III CDMA & GSM

•Motorola Training with certified Level II& III CDMA &GSM

•Computer Skills with Microsoft Excel

•Office 97 with Database

•Power Points

•Internet Explorer Research

•Acrobat Reader



Contact this candidate