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Customer Service Social Media

Location:
San Antonio, TX
Posted:
September 10, 2023

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Resume:

Kristie Claudio

San Antonio, TX

adzlz8@r.postjobfree.com

+1-210-***-****

Work Experience

Substitute Teacher

Northside Independent School District - San Antonio, TX February 2023 to Present

English, Writing scorer

Pearson - San Antonio, TX

Present

Dance, sports and gym instructor

Little gym

October 2015 to June 2016

Bartender

Buffalo wild wings - San Antonio, TX

June 2012 to August 2013

Customer service, money handling, changing and moving equipment, cleaning. Bartender/Assistant Manager

Nemos - San Antonio, TX

October 2011 to June 2012

Bartending, cash handling, scheduling, handling customer service and cash handling. Closing. Guess clothing

Education

Bachelor's in Health

University of Texas at San Antonio - San Antonio, TX June 2016 to July 2019

Liberal arts - minor in Dance

Alamo colleges - San Antonio, TX

January 2013 to May 2016

High school diploma or GED

Associate's degree

Skills

• Volunteered at Humane Society for 2 summers. Worked with kids for 5 years off and on, played soccer for 10 years, have danced for a little over 7 years. Styles of dance are hip hop, jazz, ballet, contemporary. Was on the northwest vista rep dance for 2 semesters. Have done multiple hip hop competitions. Taught dance to children between the ages of 3 to 17. Worked with 1 to 3 year olds with helping with motor skills and gymnastics. Worked in sales for 3 years at guess clothing and the front office at little gym. Have coached soccer for 2 years. Volunteered for multiple events for health causes.

• Classroom Management

• Childcare

• Fundraising

• Public health

• Data collection

• Anatomy knowledge

• Customer service

• Teaching

• Physiology Knowledge

• Windows

• Leadership

• Research

• Tutoring

• Customer support

• Medical terminology

• Typing

• VoIP

• Documentation review

• Google Docs

• Google Suite

• Social media management

• Classroom experience

• Employment & labor law

• Communication skills

• Organizational skills

• Live chat

• Customer service

Certifications and Licenses

CPR Certification

Assessments

Verbal communication — Proficient

May 2021

Speaking clearly, correctly, and concisely

Full results: Proficient

Administrative assistant/receptionist — Proficient January 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Social media — Proficient

June 2021

Knowledge of popular social media platforms, features, and functions Full results: Proficient

Marketing — Familiar

January 2022

Understanding a target audience and how to best communicate with them Full results: Familiar

Work style: Reliability — Familiar

November 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar

Customer service — Familiar

December 2021

Identifying and resolving common customer issues

Full results: Familiar

Customer service manager — Completed

January 2022

Managing customer service representatives and resolving customer issues Full results: Completed

Project timeline management — Completed

June 2021

Prioritizing and allocating time to effectively achieve project deliverables Full results: Completed

Customer service — Familiar

December 2021

Identifying and resolving common customer issues

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate