Customer Service Representative
Resume:
Adrienne A Lewandowski, B.S
Permanent:
***** ********, ** 803-***-**** ***********@*****.***
Objective: To obtain a Laboratory Technologist position
Experienced research scientist in the field of molecular biology actively seeking a challenging and central role in a laboratory
Knowledgeable in research methods with the capability of keeping a laboratory moving in a forward direction
Capable of dealing with high throughput experiments and data collection Posses the drive and desire to continually learn and improve skills
Education: May 2003 Bachelor of Science in Biology
University of South Carolina
Experience: July 2022 to November 2022, Scientist, Pace Analytical
Facilitate and support the analysis, administration and oversight of water and soil samples using standard chemistry/ biochemistry policies, programs, and practices
Clean, maintain and calibrate equipment
Review and analyze Level 2 data
Maintain detailed and organized documentation of all laboratory work
December 2021 to March 2022, Production Line Worker, Samsung
Work as part of a team to meet the deadlines of individual production tasks during shift
Operate production equipment
April 2019 to August 2019, Customer Service Representative Teleperformance, Bank of America
Responsible for aiding customers with questions about account information
Provide assistance in processing payments for clients
January 2018 to July 2018, Project Support Specialist and Collector I People 2.0, Recruiting Solutions
Responsible for resolving unpaid insurance claims
Determine why insurance payment was declined and recover the owed money
Work independently and productively
Abide by HIPAA guidelines to protect the personal information of clients
August 2014 to December 2015, Clinical Medication Coordinator Genoa, a QOL Healthcare Company, Supervisor: Monique Bell
●Assisting clients to obtain needed medication through Patient Assistance
●Expand company clientele by offering competitive cash prices for medications
●Maintain records pertaining to monthly reports, injection logs, and cash logs
●Manage cash and credit card payments and billing
●Experienced in office administrative duties
●Abide by HIPAA guidelines
July 2013 to July 2014, Laboratory Technologist I University of South Carolina, Supervisor: Dr. Shannon Davis
●Responsible for the maintaining laboratory standards to pass annual inspection
●In charge of purchasing
●Adept at DNA/RNA extractions and sample preparation
●Analyzed genotyping samples for different stains of knock out and transgenic mice strains
●Preparation and transformation of plasmids and histological slides
●Efficient with cyrosectioning and microsectioning
●BAC purification from zebra fish
●Maintain a mouse colony
December 2011 to July 2013, Research Specialist II, University of South Carolina, Genetics and Genomic, Supervisor: Dr. Kresovich
Responsible for the maintaining laboratory standards to pass annual inspection
Experienced with the procurement procedure of purchasing large scale lab equipment
Actively participated on hiring committees for new lab personnel
Proficient in primer design and PCR technique for candidate gene research
Adept at DNA/RNA extractions and sample preparation
Analyzed genotyping samples for different species of Sorghum bicolor
DNA/RNA extraction and sample preparation
Knowledgeable with agarose and acrylamid gel
Identification of hybrids by SSR multiplex PCR using fluorescent labeled dyes
Genotyping by allelic discrimination using TaqMan SNP Assays
February 2005 to June 2011, Research Specialist I University of South Carolina, Peromyscus Genetic Stock Center
Actively participated in a research project carried out by a team of researchers to comparatively map the peromyscus genome by isolating EST clones
Maintenance of day to day operations of a mouse colony
Work with and identification of small mammals
Trained in the dissection of mice for a tissue bank and research purposes
Categorized the female estrous cycle via lavage under a microscope
Supervised and trained undergraduate and graduate students
Certifications:
Hazardous Waste Management
Radiation Safety in the Laboratory
Lab Safety / OSHA Laboratory Standards Complies by AALAS Standards
Publications:
●Jane Kenney-Hunt, Adrienne Lewandowski, Travis C Glenn, Julie L Glenn, Olga V
Tsyusko,, Judy Brown, Clifton M Ramsdell, Quang Nguyen, Tony Phan, Kimberly R
Shorter, Michael J Dewey, Gabor Szalai, Paul B Vrana, Michael R Felder. A genetic map of Peromyscus with chromosomal assignment of linkage groups (a Peromyscus genetic map). Mamm Genome 2014 Apr 21;25(3-4):160-79. Epub 2014 Jan 21.
●Glenn, J. L. W., C-F. Chen, A. Lewandowski, C-H. Cheng, C. M. Ramsdell, R. Bullard-Dillard, J. Chen, M. J. Dewey, and T. C. Glenn. 2008. Expressed sequence tags from Peromyscus testis and placenta tissue: analysis, annotation, and utility for mapping. BMC Genomics, 9:300.
●Ramsdell, C. M., A. A. Lewandowski, J. L. W. Glenn, P. B. Vrana, R. J. O'Neill, and M. J. Dewey. 2008. Comparative genome mapping of the deer mouse (Peromyscus maniculatus) reveals greater similarity to rat (Rattus norvegicus) than to the lab mouse (Mus musculus). BMC Evol. Biol., 8:1-14.
●Crossland, J. and A. Lewandowski. 2006. Peromyscus - A fascinating laboratory animal model. Techtalk, 11:1-2.
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