Kristeena Afanador

*** **** ******, ********, ** 11209 347-***-**** adzlws@r.postjobfree.com PROFILE

● Enthusiastic, dedicated, hard-working front desk/customer service/administrative professional who possess excellent organizational, client services, computer and verbal/written communication skills.

● 4+ years of experience assisting with work of high-achieving executives.

● Equally adept at working both internally and as part of a team. SKILLS

● Proficient in Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Publisher, Outlook, Google Mail, Keynote, SAP Concur

EXPERIENCE

Hudson Bay Capital Management LP

Administrative Assistant to Office of CEO January 2022 - November 2022

● Managed CEO's business and personal calendars

● Greeted and served all guests for CEO (Ambassadors, Congressmen and Senators)

● Assisted with planning company events and catering for personal events

● Maintained a filing system for confidential documents, personal insurance claims and family documents

● Arranged travel both business and personal – for CEO and family and managed flight check-in

● Researched and booked personal excursions for family vacation

● Answered phone calls and relayed messages (screened all calls)

● Managed expenses via Concur

● Kept track of all family travel documents (passports, licenses, and global entry)

● Created and updated Office of CEO Manual

● Screened visitors and issued badges to maintain safety and security.

● Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events. Office Assistant September 2019 - January 2022

● Performed periodic cost comparisons in order to obtain the best pricing for supplies

● Completed monthly expense report for Facilities team

● Assisted with lunch ordering, delivery and set up for Hudson Bay employees and guests

● Maintained an inventory schedule

● Assisted in the drafting/updating the Office Assistant Manual

● Produced high-quality communications for internal and external use

● Welcomed office visitors and alerted staff to arrivals of scheduled appointments

● Completed clerical tasks such as filing, copying and distributing mail

● Developed correspondence letters, memos and emails

● Prepared meeting rooms and materials and recorded important information

● Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime

● Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleting

● Promptly received and forwarded incoming communications, such as phone calls, emails

● and letters, to appropriate staff

● Supported staff on special assignments and ad hoc projects

● Edited documents to keep company materials free of grammar errors LA Fitness LLC

Customer Service/Front Desk Receptionist September 2016-May 2018

● Answered a high-volume amount of incoming telephone calls from customers/members regarding a variety of issues

● Met and greeted customers/members, VIP guests, executives, vendors, and guests

● Processed all customer/member payments and logged them into a confidential database on a daily basis

● Assisted with the training of new employees, including communicating work procedures and company policies

● Responsible for booking/scheduling training, tour, and sales appointments, as well as

● maintaining corresponding appointment calendars

● Provided backup supervision of the gym and independently managed the establishment during the manager's absence

● Assisted withy the day care center as needed

EDUCATION

COLLEGE OF STATEN ISLAND- CITY UNIVERSITY OF NEW YORK Bachelor of Arts in Psychology, January 2014-August 2018

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