Buddhi Vijayanga Kolambage

Obtained *+ years of experience in network design, escalation support, network administration, and systems administration. Skilled in delivering technical support, managing network operations, computer and laptop hardware, Level 1,2 & 3 support and maintaining enterprise-wide area networks across multi- platform and high uptime Data Center environments. Able to leverage performance analysis experience to build higher quality network designs.

Experience

01/2022 - Present

IT Executive

Institute of Chartered Accountants of Sri Lanka,

Colombo 7

• Developed and ensured delivery of all technology products within required timeframe.

• Supervised hiring processes and monitored all

performance appraisals.

• Developed and monitored capital budget for IT

processes.

• Coordinated with external vendors for all

services.

• Managing Virus Guard (ESET). (Configuring

policies, generating weekly report, scheduling

daily updates and monitoring, maintain update

report under 1% not updated devices out of 500

devices.

• Configuring and maintain Institutes’ Wi-Fi

network with minimum downtime when

troubleshooting.

• Laptop, Pcs, printer repairs and parts

replacement.

• Network devices (Switches, Routers, Access

points) replacement.

• End user L1 support and L2 support.

• LMS support

Highlights

• Results-oriented

• Revenue generation

• Business development

• Organizational capacity

• Operability and commitment

• Ability to motivate staff and

maintain good relations

• Resistance to stress

• Good manners

• Hard working

Education

Asoka Collage, Colombo 10

GCE Advance Level - Commerce stream

2005 – 2007

GCE Ordinary Level

2001 – 2004

Nanic Com Computer Systems

Diploma in Computer Studies

2007 – 2008

Sri Lanka Institute of Information

Technology

Cisco Network Associate (CCNA)

640-802 certified – ID: CSCO12485203

2012 – 2013

+94-76-964**** adzlwm@r.postjobfree.com

02/2019 to 01/2022

Senior Technical Assistant

CBC Tech Solutions PVT Ltd (Fully subsidiary of

commercial bank of Sri Lanka), Colombo 03

• Configuring, maintaining, and troubleshooting

branch network – 260 branches (Cisco routers,

switches, and IP phones)

• Visiting branches for troubleshooting and

replace routers, switches, and cisco IP

phones

• Managing ATM and CRM network.

(Troubleshooting, deploying Windows

updates, deploying virus guard updates,

deploying patches to ATMS and CRMs

providing by venders monthly)

• ATMs and CRMs replacement.

• Deploying virus guard (Kaspersky) updates to more than 8000 machines included ATMs and mobile

devices, maintain under 1% not updated devices

out of 8000+ devices and generating weekly report

for the management.

• Responsible for windows up to date for all PCs and ATMs (8000+ devices) through Manage Engine

Desktop Central software.

• End user L1 support even weekends over the

phone when required and L2 support.

• Control-M installation, configuration, and

administration skills with 7.0 & 8.0.

• Create new jobs in control-M on windows.

• Using Control-M reporting facility for reports

• Control-M Batch handling.

• Z/OS maintained and supported mix both

computing hardware and software applications.

• AS 400 (Main banking Application) installation and support to the banking staff.

• ATM and CRM E-journal viewing and downloading

software installation and troubleshooting.

• Supporting banking staff to reconciliation part of ATM and CRM transactions.

06/2015 to 01/2019

Network Engineer

Light and Hard Engineers Pvt Ltd, Kolonnawa

• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)

• Provide Level-2/3 support and troubleshooting to resolve issues.

• Design and implement new solutions and improve

resilience of the current environment.

• Maximize network performance by monitoring

University of Moratuwa

Presently following Cisco Network Associate

(CCNA 200-301)

Started Date – 1st March 2023

Semester 1 Completed

National School of Business

Management (NSBM Green Campus)

Presently following Post Graduate Diploma in

Computer Networks

Professional Training

S K International

Networking Training – One year

• Installing and Configuring Windows

Server 2000, 2003 & 200*-****-****

and Windows XP, Vista, 7, 8, 10 & 11

• Installing and Configuring Application

Software, Virus Guards, Drivers

• Local Area (LAN) and Wide Area

Network (WAN) Concepts

• Implementation and Planning

Network Infrastructure.

• Switch and Patch Panel Installation

• Implementing Workgroup and

Single Domain Environment

• Managing Windows 2000, 2003,

2008, 2012, & 2 0 1 6 Domain

Environments

• Installing & Configuring DNS

Server and Active Directory

Service

• ADSL Router Configuration

• Visiting customers and get their requirement for new network solution. Prepare the BOQ and get

back to the customer with new solution.

• Managed Wi-Fi project (Doing Wi-Fi survey

and implement the Wi-Fi zone at workplaces

and hotels)

• Undertake data network fault investigations in local and wide area environments using information from

multiple sources

• Documented the network architecture by providing, to the client, Visio network diagrams, architecture details and support related documentation.

• Restored and/or upgraded Cisco hardware using

telnet and other application tools for local and

remote configuration and troubleshooting resulting in time and cost savings

• Performed daily function of Cisco equipment

lifecycle: receiving, part identification, testing, RMA, upgrade, configure, storage, and deployment

• Installed, relocated, and upgraded the onsite Cisco switches, and routers

04/2013 to 05/2015

Network Engineer

Tekxeon Interconnect Pvt Ltd, Ethulkotte

• Provided Network Support on Routing protocols

such RIP, RIPv2, EIGRP, and EIGRP2

• Recommended design changes for network systems

that included router, switch, and firewall

configuration

• Responsible for handling high profile clients:

provided root cause analysis and warranty

replacements

• Provided single-point-of-contact resolution and

dispatched ISP and network vendors to client repair sites.

• Tested Cisco IOS, IOS upgrades, configuration

upgrades, implemented VLANS, Sniffers. Maintained

the following Cisco platforms 7600, 7500, 7200,

7000, 3560, 2900, 2801, 2000, ASA55XX, Catalyst

6500, 4500, 3560 and 2900

• Performed version 12.2 IOS upgrades for 3750

stacked switches and 3550 stacked switches

• Wi-Fi Site Survey for 45 access points

• Designed and implemented L2 redundancy (PVSTP)

• Configured the security policy and failover for Cisco ASA 5500

Skills

• Excellent communication skills for

communicating with staff who

aren't technically trained

• Network Hardware: Inside Wiring,

Cat5e cables, Wireless Devices,

ABS, CBS

• Network Technologies: Cisco

Routers, Switches, Ethernet, Fast

Ethernet, WAN, LAN, TCP/IP, CDP,

RIP, RIPv2, Access Control List

(ACL), Network Address

Translation (NAT), Port Address

Translation (PAT), ATM, GPON,

MPLS, Multicast, GRE, VPN, HSRP,

Ether Channel

• Skilled in network security,

administration, and operating

system software

• Ability to work long hours and

perform physically demanding

tasks

• Prepare technical design and

implementation documentation

using Microsoft application

software such as Word, Visio,

Project, and PowerPoint

• Configure and troubleshoot Cisco

Routers and Switches on Physical

layer and network layer issues and

diagnose the issue.

• Install a complete rack and patch

panel wiring to installing switches

and routers for new office

buildings.

• Implemented the Cisco WLAN infrastructure

consisting of 100 Cisco Aironet AIR-LAP1131AG-A-K9 access points

• Implemented high security model between all

VLANs by ACL filtering and private VLANs.

• Documented the network architecture by providing, to the client, Visio network diagrams, architecture details and support related documentation.

03/2011 to 04/2014

Call Center Executive

Akzo Nobel Paints Lanka Pvt Ltd, Colombo 02

• Handle customer queries and complaints efficiently.

• Meet daily sales goals for department.

• Produced weekly call reports for management.

• Responded to email correspondence.

• Get the paint orders over the phone and prepare

the invoice using SAP system.

• Lead the team of network

administrators and technicians in

configuring routers, switches,

Hardware, and software

troubleshooting

• Able to Install, troubleshoot, repair,

and maintain Cisco VOIP/Call

Manager/Unity/Network equipment

on the LAN/WAN.

• Able to Design and implement

network infrastructure and configure

all the network Infrastructure

devices including Network Printers

and Registers

• Work on different networking

concepts and routing protocols like

OSPF and other LAN WAN

technologies

• Load & update Cisco IOS to devices

via TFTP server.

• Able to manage and maintained DNS,

DHCP protocols and Active-Directory

Infrastructure.

• Skills of perform troubleshooting

using Wireshark, SolarWinds, Cacti,

CCP and Nagios tools.

• Can perform ground level

networking stuff. (Network cabling,

data point installation, rack

installation, patch panel installation,

trunking)

• Cisco Router Redundancy. HSRP,

HSRP v2

• Skills of maintain and

troubleshooting of ATMs and CRMs.

Contact this candidate