Patricia “Patti” Brown, PharmD

Round Rock, TX. **665 509-***-**** adzlvh@r.postjobfree.com linkedin.com/in/patti-brown-pharmd PHARMACY MANAGER

Dynamic pharmacy leader with excellent verbal and written communication skills and notable achievements in operational leadership, business growth, and innovative program development.

Self-motivated with a philosophy of promoting pharmacy efficiency, growth, and quality community health.

Advanced expertise in all areas of legal compliance governing drug dispensing, products, and 3rd-party plans. (i.e., DEA, FDA, State Laws, and company policy.)

Medication Therapy Management (MTM) • Medication Adherence • Prior Authorizations Comprehensive Medication Review (CMR) • Performance Improvement • Patient Education Inventory Management • Medicare Part B & D • Relationship Building • Third-Party Billing Problem Resolution • Customer Service • Team Development CERTIFICATIONS: APhA Certified Immunizing Pharmacist Basic Life Support (BLS) ACPE IV Certification LICENSES: Registered Pharmacist- Texas and Washington State Texas Preceptor (In Progress) CURRENT PHARMACY EXPERIENCE

CVS PHARMACY, Round Rock, TX 2021

Covid Vaccine Pharmacist

Immunizing patients and staff at LTCF with Covid-19 vaccine. PHARMACY LEADERSHIP EXPERIENCE

COMMUNITY HEALTH ASSOCIATION OF SPOKANE (CHAS), Spokane, WA 2004–2009 Lead Pharmacist

• Ensured that prescriptions were dispensed safely and accurately as prescribed.

• Conducted patient drug regimen review and patient prescription counseling services as required.

• Prepared and maintained required records as per requirement.

• Provided education and training of pharmacy staff.

• Completed pharmacy operational requirements by organizing and directing technician workflow.

• Maintained safe and healthy work environment by establishing and following standards and procedures.

• Led quality and compliance improvement activities such as the development of pharmacy policies and procedures.

• Led performance improvement activities such as medication error reports and other quality metrics.

• Supervised a system to assure appropriate inventory management of prescription drugs and devices and other products dispensed from the Class A pharmacy and assured effective controls against theft or diversion of drugs.

• Oversaw the recruitment, selection, hiring and training of qualified pharmacy staff candidates and educational partners.

• Represented the pharmacy in marketing at CHAS meetings and/or community events.

• Oversaw Class A compliance.

• Served as a system administrator for pharmacy software in conjunction with 340B Compliance Coordinator, Pharmacy Operations Coordinator and Director of Pharmacy.

• Adhered to policies and procedures regarding the maintenance of records in a data processing system such that the data processing system is in compliance with Class A pharmacy requirements.

• Assured legal operation of the pharmacy, including meeting all inspection and other requirements of all state and federal laws or sections governing the practice of pharmacy.

• Interacted respectfully and collaboratively with patients and their families, striving to develop favorable relationships with families.

• Coordinated and supported pharmacy administration duties with other pharmacy department team members when needed.

• Ensured all actions, job performance, personal conduct and communications represent CHAS in a highly professional manner at all times.

• Ensured all tasks provided and associated with patient care, patient administrative processes and related duties complied with all regulatory and accreditation standards including The Joint Commission and CHAS Standard Operating Procedures and CHAS Policies and Procedures.

• Upheld and ensured compliance and attention to all company policies and procedures as well as the overall mission and values of the organization.

Patricia “Patti” Brown, PharmD P a g e 2

• Developed and maintained favorable internal relationships, partnerships with team members, including clinical managers, clinical support staff, providers and business office staff.

• Special projects and other duties as assigned.

PHARM HOUSE DRUG CO. (Formerly LIFECHEK), Crystal City, TX 2013–2020 Pharmacist-In-Charge < Pharmacist

MEDICATION THERAPY & DISEASE STATE MANAGEMENT

Increased adherence scores over 22% (from 70’s to high 90’s) for RASA, Statins, and Oral Diabetic medications in only 6 months via proactive refill authorization requests and other medication synchronization efforts; decreased DIR fees.

Consulted with patients and providers regarding disease management, appropriate medication use, potential adverse drug reactions, and interactions for favorable health improvement. OPERATIONS IMPACT

Produced 15% increase in prescriptions for non-DME Diabetic supplies via individualized diabetic patient outreach for interest level, insurance reimbursement options, and physician prescription.

Developed strategic plans to successfully manage workflow and employee efficiency; handled staff scheduling. COST CONTAINMENT

Generated a 10% increase in use of the highest rebate generics for prescriptions.

Boosted patient participation in cost saving programs 20-30% by promoting available pharmacy services. THE MEDICINE SHOPPE, Spokane, WA 2002–2004

Pharmacy Manager

Oversaw all pharmacy operations effectively, leading 3-person team to maximize time management and efficiency. ADDITIONAL EXPERIENCE

BERRY OAKS & TARRYTOWN PHARMACIES, Spring Branch, TX 2011–2012 Pharmacist

Supervised a team of 9 while alternating between a start-up location and a well-established, high-volume pharmacy location.

Fueled growth of loyal customer base at start-up pharmacy through staff training, efficient management, and consistently promoting customer service best practices.

Established non-sterile compounding practices of specialty medications assuring compliance with USP standards.

Assessed drug therapy results, evaluated patient compliance, monitored drug interactions, and contacted providers as appropriate to solve medication-related problems.

WALGREENS, San Marcos, TX 2009-2010

Floater Pharmacist

Supervised various teams of pharmacy technicians in dispensing medications according to corporate standing operating procedures and state/federal law. Performed daily operations when and where needed at various locations. Gave immunizations to customers and ensured customer service is above and beyond expectations. RX PRO HEALTH, Denver, CO 2010–2011

Traveling Pharmacist

Provided staffing coverage and expert consultation to a women’s prison, a pain management pharmacy, & LTCFs. SAFEWAY (ALBERTSONS) PHARMACY, Wenatchee, WA 2020 Floater Pharmacist

Supervised various teams of pharmacy technicians in dispensing medications according to corporate standing operating procedures and state/federal law. Performed daily operations when and where needed at various locations. Gave immunizations to customers, and ensured customer service was above and beyond expectations.

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