Sagrika Babariya

Brampton, ON +1-437-***-**** adzlv8@r.postjobfree.com

• Highly motivated and results-driven Sales Executive with a proven track record of exceeding sales targets in the jewellery field. Seeking a challenging position where I can leverage my sales expertise, customer relationship management skills, and deep knowledge of the jewellery industry to drive revenue growth and enhance customer satisfaction.

SUMMARY OF QUALIFICATIONS:

• 7 years of experience as a Sales Executive in the jewellery field, consistently achieving or surpassing sales goals.

• Extensive knowledge of diamonds, gemstones, precious metals, and jewellery designs, enabling effective product recommendations and customer engagement.

• Strong ability to build and maintain client relationships, resulting in a loyal customer base and repeat business.

• Proficient in utilizing CRM software to manage customer data, track sales activities, and identify opportunities for upselling and cross-selling.

• Excellent communication and negotiation skills, with the ability to effectively articulate product features, benefits, and value propositions.

• Proactive and self-motivated with a demonstrated ability to work independently as well as collaboratively in a team environment.

PROFESSIONAL EXPERIENCE

Shish Jewels Pvt. Ltd. Surat, India

Sales Executive June 2017 – June 2023

• Develop and implement sales strategies to drive revenue growth and expand the customer base.

• Identify and target key market segments to maximize sales opportunities.

• Build and maintain strong relationships with new and existing customers, providing exceptional service and personalized product recommendations.

• Conduct product presentations, demonstrations, and negotiations with prospective clients.

• Collaborate with the design and production teams to ensure timely delivery of customized orders.

• Continuously stay updated with industry trends, competitor activities, and market dynamics.

• Utilize CRM software to track sales activities, manage customer interactions, and generate accurate sales reports.

MidWest Jewelry USA

Customer Service Representative (Part-time) April 2021- January 2023

• Assisted customers in person and over the phone with jewellery inquiries, sales, and after-sales service.

• Provided expert guidance on jewellery selection, including gemstone information, materials, and design options.

• Addressed customer concerns, complaints, and inquiries promptly and professionally.

• Managed a high volume of customer calls and emails, ensuring prompt response and resolution.

• Handled jewellery repairs, returns, and exchanges in accordance with company policies.

• Collaborated with the sales team to upsell and cross-sell jewellery products based on customer preferences and budget.

• Developed and maintained strong product knowledge to provide accurate and detailed information to customers.

• Assisted with inventory management, including tracking and organizing jewellery stock.

• Processed customer transactions accurately, including payments and issuing receipts. EDUCATION

Mahavir Swami College Of Engineering And Technology Gujarat, India Bachelor of Computer Engineering, Grade: 1

st

class with distinction Graduation Date: July 2017

SKILLS

• Sales and Client Management

• Online Marketing

• E-commerce Optimization

• Market Research and Analysis

• Time management and multitasking skills

• Leadership and Team Collaboration

• Attention to detail and ability to handle delicate and valuable jewellery pieces

• Exceptional customer service and interpersonal

skills

• Communication and Presentation

• Ability to build rapport and establish trust with customers

ACCOMPLISHMENTS

• Developed and implemented a targeted marketing campaign for a new line of artisanal jewelry, resulting in a 40% increase in sales within the first quarter of its launch.

• Received the "Sales Achiever of the Year" award for exceeding sales targets and driving exceptional revenue growth within the jewelry division of the company.

• Earned the "Outstanding Client Relationship Management Award" for successfully managing a portfolio of high-value clients, resulting in a 95% client retention rate. Availability

• Monday to Friday (Open Work Permit)

Contact this candidate