Gennady Verkh, PMP, CSM
** ******* *** * Thornhill * Ontario * Canada * L4J 9H4 * 1-416-***-**** * E-mail: adzlu7@r.postjobfree.com
OBJECTIVES
SENIOR PROGRAM / PROJECT LEADERSHIP – IT APPLICATION & INFRASTRUCTURE
High-energy Project Team Leader/SAFe Agile Practitioner offering over 25 years of experience and success in driving IT operational growth with international exposure, maximizing business opportunities within the Banking, FinTech, Retail & Insurance
Expertise in all project/program delivery phases, from ideation to deployment using Agile, Waterfall, and hybrid methodologies with large co-located and virtual teams, overseeing deliverables under ITOM, ITSM, and ITAM frameworks.
Proven track of experience providing cradle-to-grave management over large-scale Business initiatives & IT Applications & Infrastructure implementations.
Adept at establishing, developing, and maintaining solid relationships with all levels of multidisciplinary stakeholders, such as Executives, Senior Management, technologists, vendors, clients, and other Internal or External stakeholders.
CORE COMPETENCIES
Project & Team Management Leadership – 25 years
Agile Practitioner / Scrum / Kanban / SAFe – 8 years
Risk, Cost & Schedule Management – 20 years
Stakeholders & Vendor Management – 20 years
FinTech & Retail Industries – 15 years
Offshore/Onshore Model – 12 years
Waterfall to Agile Transition – 7 years
ITIL v3/v4 Foundations – 7 years
Operation Support & Release Management – 18 years
ServiceNow Projects implementation – 10 years
Data & Infrastructure Migrations – 18 years
Converged & Hyper-Converged Cloud Infrastructure – 10 years
Public Cloud– Azure/AWS/GCP/Salesforce – 10 years
Private Cloud – VMWare, Strong Loop, OpenStack – 10 years
IT Infrastructure & Cybersecurity Architecture - 18 years
PROD/DR Support of N-Tier Distributed Applications - 14 years
SaaS/PaaS/IaaS/ Data Centers / NAC / DDI Enablement - 10 years
DevOps CI/CD/CM Leadership – 10 years
OS & Web/App Tiers - UNIX/LINUX/WINTEL/OSX – 20 years
Network & Security Implementations – 20 years
SUMMARY OF QUALIFICATIONS
Over 25 years of Leadership in delivering N-Tier Distributed Application frameworks (FinTech/Retail/Insurance/Government)
25 years of hands-on Infrastructure & Application Development, Cybersecurity, Release & Implementation Management
Leadership expertise in Public Cloud Transformations – track successful Azure, AWS & GCP migrations & implementations.
Working experience in all FinTech, Retail Business & IT Infrastructure areas (Data Processing/Operations, Application Release Management & Infra/Data Migration), in the capacity of planning, design, deployment, monitoring, and supporting Infrastructure architecture with strong adherence to the PMBOK.
Ownership of all project stages (Charter, Budget, WBS, Month-end reports, Forecasts, RAID log, Resource plans,
Change Requests, Product Backlog), proactively identified and managed issues, ensuring successful resolution.
Effective combined PM, Waterfall, Scrum & SAFe leadership roles, for all ceremonies, leading multiple teams with coordinating multiple tasks, specializing in resolving timelines, resourcing & inter-personal conflicts, OKR (Scrum, SAFe, Kanban)
Effectively facilitating Scrum of Scrums (SoS), managing large, complex Programs / Projects budgets, and providing a high level of fiscal control and accountability, including estimates, forecasts, and reconciliation/confirmation of forecast vs. actuals.
Extensive working knowledge in managing multi-tier projects for application development, service, and legacy decommissioning.
In-depth understanding of Infrastructure project management methodologies (ITIL, ITSM, and PMLC), Enterprise Data Center operations and NOC operations, ITIL Service Delivery with expertise in managing Onsite/Offshore project delivery operations.
Proven experience leading Dev, DevOps/SecOps, DDI Enablement & Site Reliability Engineering projects in complex enterprises
Extensive knowledge in Enterprise Application & Infrastructure Architecture in global Private & Public Hosting (Azure/AWS/GCP)
Coordinating Application Development & Infrastructure project plans to shareholders and Steering Committee for approvals
Leading Command Centers for Data Center Migrations with PROD/DR Go-Live cutover and Ops Handovers
Skilled communicator who is equally adept at delivering complex technologies, and leading teams to accomplish goals.
Excellent communication skills and working knowledge digging out the missing information allowing better business efficiency
TECHNICAL PROFICIENCY
RDBMS, Big Data & Frameworks: SQL, Oracle, Netezza, Sybase, DB2, MySQL, JDBC/ODBC, HADOOP, HIVE, PIG, SQOOP, SPARK, KAFKA, JAVA
OS Platforms: Wintel, Clustered/Dedicated, UNIX (BSD, AIX, Solaris, HP-UX, SCO), LINUX (RH, DEBIAN, SUSE), OSX, zOS, AS400
Networking: F5 (LTM/GTM), Palo Alto, Cisco GSS, BIND/VitalQIP/Bluecat/Infoblox DNS/DHCP/IPAM, HTTPS, LDAP, FTP, SSH, SSL, TCP/IP
Project & Release Management: MS Project, Clarity, JIRA, ServiceNow, Software/Ops/ServiceDesk, Confluence, Bitbucket, Bamboo
Public Cloud Technologies: DevOps CI/CD/CM CI/HCI Cloud, Public/Private/Hybrid, IaaS/SaaS/PaaS/CaaS, OCAC, OpenStack, Cloudify StormUI, Docker/K8, AWS (EC2/S3/DynamoDB/Elastic/Route53/VPC/Gateway/CloudFront), Azure, Google Cloud, Salesforce, VMC, IBM, PEGA
PROFESSIONAL EXPERIENCE
December 2016 – Present Senior IT Project/Program Delivery Manager TD Bank Group
Project Highlights
Public Hosting migrations – Azure, VMWare, AWS
On/SSO & IAM solutions. SecureKey Solutions (Verified.Me)
Application & Infrastructure Project Planning, Budgeting & Delivery, AML, Fintrac, Governance & Compliance frameworks
Coordination & Communication of Technology and Infrastructure Teams to ensure project delivery on time and budget $3MM-$7MM
Liaising between Business and Technology Owners to identify project scope to plan and deliver project implementation
Lead and own the end-to-end successful project implementation of Azure, GCP & AWS Public Hosting Migrations (Dev/SecOps)
Effectively manage and navigate financial/budget processes to ensure approval of funding and disciplined cost management
Delivering Governance & Compliance regulatory projects, Data Migration, Fintrac reconciliation reporting, & statements updates
Proficient in leading Payment ecosystem (Credit Cards, LOC/ULOC) projects, downstream reporting & statements
Managed External (Regulatory) and Internal (Ops / Capital Planning) Commitments for the Wholesale Credit Risks Groups
Leadership in the Architectural meetings to create Data & Infrastructure migration planning, tasks, and cost analysis
Plan and leadership to onboard large virtualized and physical Oracle clusters to Oracle Cloud at Client (OCAC) Hybrid with GCP
Implemented complex ServiceNow optimization of CMDB, Ticket, Incident, Change Management, Problem, & KM modules
Partnered with the PO & Dev Team to deliver value for an enterprise client, IPAM POC, BIND currency modernizations
Leading OLM/Autoclass discovery, storage transfer services, architecture computing engines (C3, C2D, M2), and A2
Coordinated PROD Infrastructure approach for the scalable provisioning solutions (POD/Cluster Autoscaling; K8 containers)
Plan and facilitate Sprint meetings and manage the sprint board and keep track of sprint metrics
Facilitated meetings, documented minutes, and followed up on risks, action items, issues, and decisions (RAID)
Managed governance forums and engaged stakeholders to ensure timely, transparent, and effective decision making
Facilitate communication with Governance & Compliance officers to conduct Regulatory, Compliance reviews & approvals
Proactively identify and track project risks, dependencies, and issues and develop mitigation plans for resolution.
Monitor project health and engage the Executives team as required to level-set expectations, removing roadblocks
Lead, coach, and support onshore and offshore team members via daily triage/status meetings to uncover risks and issues, highlight accomplishments, and discuss current tasks at hand.
Leading Vendor Management and Strategic Sourcing processes, managing RFP, RFQ, and SoW activities within business and technology teams. Schedule and facilitate SoW review/ Q&A and vendor selection sessions
Own and manage project Financials to mitigate monthly variances and ensure project delivery within budget
Responsible for the completion of project artifacts in adherence to TD Governance Policy
Project resource management and capacity oversee the project resource/team assignment.
Planning resource assignment and a rough estimation of early tranches involvement along with Project Schedule
Initiated project wrapper, engaged related team leads to kick off the project & arranged vendor kick-off meetings.
Managing project financials; following the Smart funding process, Forecasting and budgeting,
Work closely with EPMO and FAs. Project resource management and capacity oversee the project resources assignment.
Monitor project performance, work with SMEs and team leads, providing project status updates for the sponsor, business owner, and C-Level Executives to be informed if fund/time extension is required.
Create and maintain Tranche wrappers, RAID logs, ad-hoc reports, Executive presentations, and gating process artifacts.
Ensure enterprise procurement policies comply by engaging Strategic Sourcing on the SOWs contracts/agreements.
Supporting Governance team, Audit, and EPMO on a project heat map and compliances, health status reports, and Clarity updates Secured resource/team Assignments via Service now tickets, JIRA tickets- create and follow up PCR process.
JIRA, Clarity, Confluence, MS Project, and project SharePoint repository status/artifact update.
Provide projects with Leadership consult planning and delivering Cloud Data Migration solutions of N-Tier Applications (OpenStack & Azure Cloud Platforms), Cisco VOIP, APIs as IHS/EWS, JBoss EAP/NodeJS along with Oracle/DB2/SQL/Hadoop implementation & Network / Security solutions (F5 GTM/LTM & F/W/IPAM)
Coordinating Project Delivery to define and align with the project scope of the release, target timelines, dependencies, estimation of work effort, and support documentation deliverables to be developed
Driving Cloud Migration artifacts and requirements discovery process, proactively assess and confirm agreed requirement documentation deliverables and project delivery targets
Facilitating Cloud Data Migration & Service Transition sessions between the Project Team and EITO Operations for design and documentation change review and new technology/new application introduction on complex projects
Participating and facilitating alignment discussions with EITO, TS LOB, Application Support groups, and ARM as required
Identifying opportunities to improve efficiency and proactively contribute to implementing enhancements or process changes
Responsible for all aspects of Clarity budget forecast vs. actuals, resources allocation, analysis, and reporting
October 2015 – December 2016 Senior DR Data Migration Program Coordinator Bank of Montreal
Project Highlights:
Data Cloud Migration and DR Program – New DR environment for financial business-essential applications - $12MM in budget
Over 12 Disaster Recover environments Design & Implementation along with Public Cloud, DNS & IPAM & Cloud Data Migration
Coordination & Communication between Technology and Infrastructure Teams
Planned and coordinated Cloud data migration (transition & conversion) of legacy applications to Private & Public Cloud
Supported Cloud Migration Architecture effort to implement and validate Disaster Recovery (DR) Sites (AWS, Azure)
Public Hosting Recovery (DR) solution for business essential applications for Financial channels
Managed communication flows, provided status reporting to client’s Senior Management and Enterprise-wide Forums
Established, developed, and managed productive relationships between Model Risk Vetting and Model Development Groups.
Coordinated PMO and Infrastructure efforts for over ten simultaneous projects to achieve the resources and budget allocation
Coordinated completion of all required program artifacts to be handed over to Cloud Engineering & Operations
Established F5 GTM/LTM modernization program engagement and communication aspects of supporting the leadership team
Planned apps and services migration activities from PROD/DR, Network/Security & DNS Global Load Balancing refresh solutions
Coordinated planning and budget allocations and supported PMO with the reporting, working with vendors on Cloud Programs
Collaborative communication between technology, infrastructure, and business partners to reflect the changes in QA Strategy
Worked closely with Senior Technology Specialists / Business Owners to review and analyze functional and non-functional requirements to define the work scope and resource allocation
Coordinated ServiceNow CMDB, Incident and Change Management modules implementation and optimization
Managed IT Cloud Infrastructure effort with in-house DR / Backup Infrastructure development & testing by BAU teams
Supported technology teams with site maintenance in consultation with the business by identifying problem areas, determining the scope of investigation required, and recommending possible solutions
Participated in Steering Committee meetings supporting Senior Program Managers
Managed and administrated Clarity planning, budgeting, and reporting along with Program SharePoint Program space
December 2012 – October 2015 Senior Cloud Infrastructure Migration Program Lead TD Bank Group
Project Highlights:
Infrastructure & Applications Cloud Migration – CPO DR DC to the newly built state of the art Barrie DC - $300MM in budget
The Leadership of 14 engineers running Discovery & Assessment to migrate DR and PROD application environment
Over 400 Applications / 300 Shared and Dedicated Services / 2500 servers migrated with P2V and V2V design & data migration
Data Capacity Planning & Data Migration management to provide the current state of the DR and PROD application environment
Cloud Data Management to achieve the highest level of the redeployed applications/services mitigating cutover rollback scenarios
Managed Data Centre Migration project effort - Cisco & F5 Network Infrastructure, Servers Farms, and Applications migration
Led M&A project documentation (Charter, Budget, WBS / Plan, Month-end reports, Forecasts, RAID log, Resource plans, Change Requests, Product Backlog); proactively identified and managed issues, ensuring successful resolution.
Provided analysis and steps to virtualize non-cloud applications & infrastructure to Private or Public Cloud (Azure) environment
Collaborated with Application Solution & Data Architects as Data Migration Liaison to identify the data migration requirements
Discovered AD pre-migration status, including collecting DNS configurations, network structure, server status, security policies, and objects rights, and the latest server backup status, identifying the type of the migrations, either pre-post or pristine build
Planned implementation resources, fallback scenarios, AD server hardware required and AD build at the destination DC, DNS structure and implementation, integration with the external Global DNS, functional plan for WINS, DNS, and logins, identify and implement trusts required, Pre-Cutover and Cutover Runbooks, development of GP policy for user accounts, passwords, security, Event logs and accesses with the operational handover process and artifacts and decommissioning of old systems
Submitted and presented Change Records at LCAB/ESVR Meetings for the releases as part of Release Management
Provided post-deployment and technical advice, conducted training and walkthrough handover sessions to Capacity Planning, Availability Management, and Infrastructure Technology Solutions teams accountable for application support
Advised Middleware Websphere and JBoss application tier integration plan with IHS/Apache migration project leadership
Led the provisioning WAS and Windows servers in DEV/SYS, PAT, PROD & DR environment, including Operational Handover
Coordinated the complex Application Development for a multi-tier environment with multiple inbound/outbound feeds
Coordinated the server build (Cloud, VM, and Physical Computing Platforms), deployment, and migration process at BDC
Managed AIX Re-Platform 2010 Project and AIX 7.1 Operating Systems Upgrade coordinating activities with BAU Operations
Planned Pre-Cutover Testing and Cutover activities migrating apps and services from different Data Centers
Coordinated validation and supporting Online and Batch ESB services as well as older infrastructure V1 migration to V2
Reviewed and analyzed functional and non-functional requirements to define the work scope and resource allocation
Supported TS teams with site maintenance in consultation with the business by identifying problem areas, determining the extent of investigation required, and recommending possible solutions
June 2010 – December 2012 Senior Infrastructure Project Manager Canadian Tire Corporation
Project Highlights:
Infrastructure and Applications Cloud Upgrade - $70MM project budget
Applications data migration from MySQL to Oracle with the validation of the source and destination data consistency
89 Distribution Centers and Stores software and hardware upgrade
Servers’ hardware and software upgrade with the new AD implementation and new GP/ACLS design & development
Team Management of 20 Engineers and outsourced resources for the store POS and Servers upgrade and installation
Inbound & Outbound Feeds validation and data manipulation
Application upgrade to the most recent release including Automotive Repository
Developed and managed a Data Migration plan for the new Global Automotive Data Repository migration project
Led initiative for a cryptography migration path from SHA-1 to SHA-2, ensuring new certificates and chains use SHA256, expired certs, and certification inventory, as well as identifying legacy systems not supporting new hashing
Provided Leadership in JBoss/Apache implementation and upgrade on PROD/DR to Cloud solutions
Planned and coordinated MS Windows 2008 server deployment with MS SQL 2008 data schema definitions
Established QA process to validate Data Migration Landing/Staging sources through ETL Datastage to EDM/EDW
Planned and coordinated installations, patches, and configurations for Partsource as well as deployed Partsource Repository app with the following AD integration for the DNS resolving and GP to apply for the security access of the required groups with
Managed and Scheduled Go-Live VOIP implementations/migrations with further handover to Operations and Support
Leadership in implementing and maintaining Partsource data storage solutions, including Infrastructure design & planning
Assembled and chaired Command Centre for 89 Partsource stores data migration and PROD handover
Provided Leadership in Complex Data Warehouse DR planning and Virtualization, Cloud and DNS/DHCP/IPAM implementation
Planned and scheduled the provisioning of Environments for running ETL processes
Managed the migration of Web/App servers and Network & Security Infrastructure at SOROC Data Center
Designed and planned UAT/PAT and PROD environment with further validating and troubleshooting with the vendor
Integrated complex storage solutions for the Staging/Production Data Validation
Represented Change Requests and Incidents to Project Steering Committee
Collaborated with PMO, System Architect & Business teams to resolve reported defects and enhancement requests ahead of
Delivered WS-Security (SSL/PKI) solution for the distributed POS project (89 stores)
PAT/UAT/PROD environments management and Infrastructure project leading
Provisioned Data Conversion from various sources including Legacy systems to EDW & developed Perl validation scripts
January 2009 – June 2010 Senior IT Project Lead, System Validation Loyalty One (Airmiles)
Project Highlights:
Building new Infrastructure for both PROD and DR
Development of the new Web Portal airmiles.ca and airmilesshops.ca based on the ATG Platform
Integrating new IVR Center for phone orders
Integrating a new Supply Management system
Building a new online store for redeeming points and booking flights
Data validation and building QM processes
Coordinated and planned Airmiles Web Portal airmiles.ca and airmilesshops.ca (ATG Platform) infrastructure deployments
Delivery leadership in Data Model for the refreshed ETL processes, Staging, and DW environment
Coordinated and planned Windows 2003 data migration process, including application compatibility testing
Managed AD Data Migration implementation, allocating resources and overseeing the implementation
Extensively participated in the design, development, and Implementation of ATG environment for DEV/SYS and PAT/PROD
Leadership in developing SQL (Oracle) and DB2 (zOS) validation queries and creating automated scripts (Perl/Python)
Developed System Proving processes for IVR systems, including load tests on Inbound/Outbound Traffic and Performance
Led Data Migration of Airmiles Booking system and Airmiles Order Management System
Reported & Tracked variances in the defect-tracking tool for corrective action, distributed CR & Defect Reports.
Collaborated with Project Management, System Architect & Business teams to resolve PROD incidents
Coordinated the implementation of new Cloud-based infrastructure with Physical to Virtual environment migration
Led the implementation of Oracle data migration and upgrade processes
Overseen PAT/UAT environments for e-Business based on collaborated vital system components and business requirements
June 2008 – December 2008 Senior Release Management Lead Mastercard (Ethoca)
Infrastructure Design support for Web Portal development & implementations, including API and Web Services
Implementing an upgrade on product cryptography algorithm (SHA-1, MD5)
DB2 complex ETL queries validation system design (zOS/AS400/DB2)
Designed and implemented the strategy to optimize the performance and robustness of the system
Collaborating with product and application development & Business teams to resolve PROD incidents
Identified Applications and Services Performance testing needs & documented Performance test requirements
Performed Risk Assessment and Risk Management evaluations working closely with SA to enhance anti-fraud functions
Provided infrastructure architecture documentation for the various system integrations
Managed Solaris 10 OS upgrade and Windows and Solaris OS hardening to meet firewall rule industry standards.
Performed production deployment verification tests and validates Oracle provider data integrity
Suggested Load tests on Encryption SSH/SSL trunks running on WebSphere (IHS/WAS)
September 2005 – June 2008 Director, Infrastructure & Project Management Bluecat Networks
Project Highlights:
Design & Implementation of Infrastructure Environment for both PROD and DR
Establishing a new QA Team and establishing new QM processes
Organizing and managing new SWAT Cyber Security Team to address emergent customer issues
Introducing new Production System and providing it to the Product Manufacturer
Establishing relationships with multiple vendors to ensure the product manufacturing process
Training new staff, Technical Account Managers, Professional Services and Customer Care Teams
Compiled daily analysis of issues found within PAT/PROD and supervised the fixes/patches release and deployment process.
Designed, implemented, and supervised the in-house and offshore Production & QA processes.
Managed SWAT Team supporting on-site security engineers along with complex clients solutions and deployments
Innovated a cost-effective and efficient process to reduce verification costs.
Managed Implementation of the PAT/PROD environment (LINUX DEBIAN servers) and JAVA apps/Hibernate/JBoss/Oracle
Provided strategic technical support for the Professional Services/Customer Care teams
Developed product backup and recovery with Encrypted Access (SSL) KNOPPIX/DEBIAN (Installation/Configuration)
November 2002 – September 2005 Senior Infrastructure Project Lead Visual Defense
Projects Highlights:
Led new CCTV Infrastructure to build at GTAA site with a budget and implementation tracking for over $14MM overall project budget
Establishing relationships with GTAA Staff (Union) for the further knowledge transfer
Managed implementation of over 4000 CCTV Analog PELCO cameras integration – GTAA Project
Trained new staff, Technical Account Managers, Professional Services, and Customer Care Teams
List of Projects management involvement: Toronto's Pearson International Airport, Ottawa's MacDonald-Cartier Airport, the Calgary Airport Authority, VIA Rail Canada, CN Rail, Toronto Community Housing Corp, the City of Mississauga, Air Canada, UofT, UBC
Managed commissioning and acceptance project stages on the customer sites (GTAA- CCTV Servers)
Led integration of DEBIAN/RHEL platforms with the Microsoft client infrastructure at the client site
Overseen Xen Virtualization project implementation with porting all applications and deploying to both PROD & DR
Innovated Microsoft SQL Server clustering design and implementation approaches
Coordinated PPP/L2TP/IPSEC VPN tunnels for QA, Staging, PAT, UAT, and PROD environments implementation
Supervised the implementation process of wireless applications, which provided intelligent GIS solutions (Blood Bank)
Led Cisco VoIP and Video over IP solutions implementations based on GIS location DB, integrated with CCTV, IPTV, WLAN
Managed integration of Network infrastructure (PIM) of GTAA and Ottawa airport equipment, such as routers and switches
EDUCATION / TRAINING
2020 – Certified Scrum Master (CSM)
2019 – Project Management Professional (PMP) – Project Management Institution
2002 - ASHROT College of Information Technology - Information Systems Security (UNIX/LINUX/Network/CRYPTO)
2000 - Advanced Information Technologies – Advanced Project Management and Infrastructure Design Patterns, SDLC/PMLC
2000 - Cisco Education - CCNA - Installation, configuration, operation, and routed and switched networks
2000 - ASHROT College - Computer Programming (Software Development & Infrastructure Architecture)
1989 - Master Degree, University of Odessa, Ukraine
References Are Available Upon Request