Heather Davy

*** ******* ****

West Jefferson, OH 43162

937-***-****

adzlsc@r.postjobfree.com

OBJECTIVE

To obtain the career that I worked hard towards.

EDUCATION

● Clark State Community College, Springfield, OH

Obtaining Bachelors Degree In Web Design (Applied Science)

August 2021 - 2025

● Clark State Community College, Springfield, OH

Computer Software Development

August 2017-May 2021.

Obtained Associates Degree in Applied Business on 05/17/21

Westland High School

Diploma, June 2006

● Scored top of class in BPA (Business Professionals America)

EXPERIENCE

Discover Card

Senior Collections- 2021-Present

Reynolds and Reynolds 2021-Present

Chat Specialist

● Work within a team to ensure our dealers are being taken care of correctly.

● Maintain certain stats within my work

Assembly Associate, August 2017 - 2021

● Work within a team to ensure the effective flow of communication while

maintaining focus on the customer and meeting operational requirements

● Assemble and Manufacture quality Honda Headlights

● Adhere to safety policies and procedures

● Provide inventory assistance and complete paperwork

Stanley Electric, London, OH

Assembly Associate, August 2017 - 2021

● Work within a team to ensure the effective flow of communication while

maintaining focus on the customer and meeting operational requirements

● Assemble and Manufacture quality Honda Headlights

● Adhere to safety policies and procedures

● Provide inventory assistance and complete paperwork

Boost Mobile, London, OH

Customer Service Associate, 2016 – 2018

● Provided excellent customer service by recommending, selecting, and obtaining

phones and phone plans based on the customer needs

● Maintained knowledge of current sales and promotions

● Responsible for store opening and closing procedures

● Inventory of receiving stock and ordered merchandise based on store sales

TekCollect, Columbus, OH

Call Center Associate, 2011 – 2014

● Conferred with customers by phone to determine reasons for overdue payments

● Advised customers of necessary actions and strategies for debt repayment

● Recorded information about customer financial status, status of collection efforts,

and any address or other contact information changes

Pizza Pan Galloway, OH

Manager, 2003 – 2008

● Helped prepare orders

● Weekly Inventory Orders

● Hiring/Firing

● Delivering when needed

● Open and Close daily

● Bank runs weekly

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