STEPHANIE OSHE SAMARI

adzlrv@r.postjobfree.com 336-***-**** 5516 West Market Street, Apt H, Greensboro, NC 27409 Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with outstanding active listening and multitasking abilities.

Food Champion/Customer Service Taco bell of America LLC – West Market St, NC – 08/2022 – Present

● Greeting Customers in the restaurant or drive- thru to ascertain what each customer wants or needs.

● Handle all customers problems and complaints with professionalism and courtesy.

● Listen, Identify and recommend products and services to help meet customers’ needs.

● Taking and ringing up orders

● Handling payment and thanking customers

● Meeting customer needs and taking steps to solve food or service issues.

● Measure or weigh ingredients, using scales or measuring containers.

● Turn valves or start pumps to add ingredients or drain products from equipment and to transfer products for storage, cooling or further processing.

● Remove cooked material or products from equipment.

● Clean, wash and sterilize equipment and cooking area, using water hoses, cleaning or sterilizing solutions or rinses.

● Cook the exact number of items ordered by each customer, working on several different orders simultaneously. Claim Status/Customer Service Texas Medicaid and Healthcare Partners– Eules, TX 11/2020 -09/2021

● Settle claims through the evaluation of facts of a customer’s situation surrounding their claims.

● Answering customer queries and dealing with complaints

● Review claims submission, obtain and verify information.

● Inbound and outbound calls of all claim status inquiries. Customer Service rep/Manager Madam Spicy Cafeteria Bingham University Karu - Nigeria 08/2012 - 01/2016

● Greeting Customers in the restaurant or drive- thru to ascertain what each customer wants or needs.

● Handle all customers problems and complaints with professionalism and courtesy.

● Listen, Identify and recommend products and services to help meet customers’ needs.

● Taking and ringing up orders.

● Controlling all day-to-day activities.

● Handling my colleagues and making sure we don’t run out of products.

● Maintaining the food quality and customer relationship. B.SC Sociology, University of Abuja Nigeria – 2016 Certificate, Leadership Development Emerging Managers, Nigeria – 2013 Certificate, Diploma in Computer Operation and use of Microsoft applications, Nigeria – 2016 Certificate, All line Adjuster – United States

Reference

SUNDAY AGEBE

2005 Blair Khazan Dr

Greensboro, NC 27405

Phone: 336-***-****

Email: adzlrv@r.postjobfree.com

MICHAEL ECHE OODO

3053 Bromley way.

Antioch, TN 37013

Phone: 615-***-****

Contact this candidate