Timothy A Toler Sr.

**** ******* *****, ****, ** 46123

317-***-****

adzlrf@r.postjobfree.com

Objective

Customer-focused Desktop Support with experience with a broad spectrum of computer operating systems applications and hardware. Exceptional customer service and communication skills; consistently conveys competence and concern to end users. Strong ability to effectively multitask and to perform with a sense of urgency for rapid issue resolution. Providing installation and upgrading services of hardware and software.

Skills

•Implementation of virus detection and eradication procedures

•Diagnosing end user system failures and implementing repair solutions

•Diagnosing printer and other peripheral device failures and implementing repair solutions

•Troubleshooting network devices in order to ensure connectivity from the PC to the network

•Configuration and troubleshooting of mobile devices, PDA’s and Tablets

•CLOUD Technology: SAAS, PAAS, IAAS

•I am available to provide support at other client locations as needed

•I have experience and/or training in LAN, WAN, TCP/IP, IPCONFIG Commands, Wireless network support, CMOS, BIOS, DHCP, Static/Dynamic IP Configurations,

•Demonstrated troubleshooting capabilities

•Ability to communicate technical information to non-technical audiences

•Excellent verbal and written communication skills

•Solid documentation skills

•Ability to complete assignments with minimal supervision

•Ability to search internally/externally for support information

•Operating Systems: Windows 8, Windows 10, Linux, MAC

•Excellent Microsoft Office Skills

•Virtualization configuration of Virtual Machines

•Implement basic data backup and recovery methods and apply data storage and management best practices

•Active Directory Skills – Group Policy – Organizational Units Configuration

•CISCO Switches and Router configuration Skills: DHCP, User Accounts, Static and Dynamic Routing Skills, VLAN Skills, Access-List Skills, Spanning-Tree-Protocol Security Skills,

Experience

1994 – 2017 (Current) Clean Sweep Lot Service LLC Indianapolis, IN President/Owner

Developed the company’s vision and implemented policies and procedures that allowed that vision to be accomplished

Creates long and short-term strategies marketing companies’ services to obtain clients

Maintains awareness of the competitive landscape, opportunities for expansion, customers, markets, new industry developments and standards

Experience working with Fortune 500 Companies to increase individual performance and set realistic improvement goals for areas like concrete pouring & finishing, asphalt paving, and scheduling jobs

Oversees the complete day to day operation of the company

Assesses the organization’s staffing needs, anticipating and planning for any expansion or reduction

Mentor new hires with on-the-job training

Effectively communicate with employees

Effectively communicate with Operations Manager ongoing projects and logistics

Determine areas of improvement for cost control and initiate changes in areas like budgeting, accounts payable, sales and customer service

Bookkeeping and Payroll

Obtain financing

Procurement of all equipment and sweeping trucks

Mechanic

Control Inventory and Stock

Maintains Client relations

Implement safety policies to reduce or eliminate incidents

Consultant for companies

2-4 years direct work experience in project management capacity

Management Utility experience

People management leadership

1987-1998 Skinner & Broadbent Company Indianapolis, IN Property Manager

Maintained operational efficiency with proactive oversight and corrections for multiple retail centers

Responsible for overall functions of the facilities including skills in lighting, irrigation systems maintenance, roofing and locksmith duties

Effectively communicated with management about ongoing projects, concerns, and suggestions for improvement of properties

1986-1988 Rodgers Finishing Tools, Inc. Sheridan, IN Sheet Metal Fabricator Apprentice

TIG, Wire & Stick welder

Drill Press operator

Plasma cutter

Metal press & brake operator

Metal lathe operator

1981-1985 U.S. Navy USS Dewey (DDG-45)

Boatswain’s Mate “BM3” - Honorable Discharge

Maintenance of exterior of the ship (deck and attached equipment)

Supervise deck crew of 15

Prepare and delegate daily job assignments for crew

Rigging for underway replenishments (ship to ship)

Conducted monthly safety checks of all equipment

Coxswain Captain’s Gig

Piloted 40” U-boat

Skill welding

Splicing mooring lines

Firefighting

Sandblasting

Painting

Deck grinders

Cutting torches

Education

George Washington High School Indianapolis, IN

High School Diploma 1981

New Beginnings Computer Training, LLC Indianapolis, IN

CYBER Security:

CompTIA A+, CompTIA Security+, CISCO, Active Directory, Penetration Testing

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