Joan A. Kehl

***** * ******* *** #*-***

Englewood, Co.80112

Phone 303-***-****

E-mail address adzlpp@r.postjobfree.com

EXPERIENCE:

****-******* *** ****** ****** Factory Owner/Operator -Duties include baking and developing different flavors of cookies and selling them at local Farmer’s Markets.

2015-Present Temple Sinai Denver, Co. Religious School secretary & Receptionist- Duties include answering the phone, letting members and guests in and making sure staff and students are safe.

2012-2014, Sam’s Club, Lone Tree, Co. Door Greeter. Cashier- Duties include Checking membership cards & checking for shrinkage at the doors. Checking members out at the register along with practicing customer service and balancing the till at the end of my shift.

January 2010-2011, Hamilton Middle School, Denver, Co Food service- Duties include food preparation & serving breakfast & lunch to Students & staff.

December 2009- 2011 Bradley international school, Denver, Co Volunteer- Duties include shelving and straightening up books in the library. Also help with any other events that need my assistance.

January 2008- November 2009 West Corporation, Sparks, Nv. Customer Service Rep- Duties include helping customers with billing questions along with technical trouble shooting & ordering cellular equipment. I Left as a floor resolution specialist. Where I assist other representatives with questions & accept escalation calls as needed.

June 2007-September 2008 QM Resorts, Sparks, Nv. Front Desk Agent- Duties include checking guests in & out through video conferencing for 3 separate properties. Coordinating guest requests with the appropriate departments & transferring calls to appropriate departments & guests. Also ran the R V Park where duties included monthly reports, collecting rent and coordinating guest request with proper departments. Create spreadsheets for the above mentioned reports which included occupancy & revenue reports.

September 2005- June 2007 Hilton, Reno, Nv. Front Desk Agent- Duties include checking guests in & out and coordinating guest needs with the appropriate departments.

December 2002- March 2003 Hyatt, Breckenridge, Co Pbx Operator- Duties include answering the phone & transferring calls to the appropriate guest & departments also expedited check ins & outs for front desk. Seasonal work

December 1999- September 2002 Resort Express, Dillon Co Driver- Duties include safely driving guests to and from summit county ski resorts to Denver International Airport.

EDUCATION: Nassau Community College Uniondale, NY A.S HOTEL RESTAURANT MANAGEMENT University of New Haven West Haven, Ct. B.S HOTEL RESTAURANT MANAGEMENT