Customer Service Sales Manager

Sanjay Shrestha

Mobile: +977**********

******.***********@*****.***

Career Objective:

To obtain a challenging position that could utilize my educational qualification, acquired capabilities and work related to its full potential with an opportunity for growth based on performance.

Profile:

Dedicated, qualified and goal oriented professional. Ability to multitask, prioritize and work well under pressure, with minimal or no supervision. Accomplished in Microsoft office.

Professional Experience:

Sales Manager (MAK LUBRICANTS DIVISION)

Sipradi Trading pvt.ltd.

Thapathali, Kathmandu

1st Nov 2022- Till date

Responsibilities:

Implement best practice, policies, process and procedures to aid and improve sales performance of the team.

Develop strategy and action plans in order to achieve agreed annual target.

Plan key activities in coordination with Marketing In charge and sales Officer.

Keep track of competitors activities in order to formulate counter-strategies.

Lead the team to achieve departments objectives and target.

Regularly coach/mentor subordinates, provide constructive feedback.

Maintain cordial and good relationship with Dealers.

Ensure compliance of Financial policy, Credit and Discount policy.

Sales Manager (HP LUBRICANTS DIVISION)

MAW Enterprises pvt.ltd.

Tripureshwor, Kathmandu

17th March 2021- 30th October 2022

Responsibilities:

Analyzing/ preparing monthly and annually sales plan for the Dealer and our sales staff.

Regularly monitoring and planning to meet the given sales target.

Appointing new Dealer at vacant area.

Frequently travelling to meet dealers, retailers and Mechanics for the proper business.

Analyzing the market issue and solving under company norms.

Involving an interview and hiring sales staff.

Providing product training for the new joiners.

Creating innovative idea for the brand promotion and marketing plan.

Sales Manager (ADNOC LUBRICANTS)

Jagdamba Motors pvt.ltd.

Naxal, Kathmandu

14th March 2020- 15th March 2021

Responsibilities:

Developing price list through landed cost and analyzing with competitors.

Direct communication with the ADNOC UAE for making market strategy and plan.

Involving an interview and hiring sales staffs all across the country.

Finding and appointing dealers for proper business.

Making business &sales plan, projection product wise and area wise for a year.

Planning and arranging proper training, provided from the company.

Creating innovative idea for the brand promotion and marketing plan.

Business Unit Head

Superb lube pvt.ltd.

Dholahity, Lalitpur

1st May 2015- 29th Feb 2020

Responsibilities:

Appointing dealers for proper business.

Motivating dealer to achieve their required target.

Mobilizing staffs at their given region to uplift the primary and secondary sales.

Planning and arranging proper training, campaign, product lunch, schemes.

Handling market issues and complains in a professional way.

Traveling and marketing across the country to maintaining sound relationship between customers and company.

Sales Assistant (Promoter)

Qatar Duty Free.

Doha, Qatar

20th Oct 2013-15th Feb 2015

Responsibilities:

Promoting all liquor brands under Diageo.

Motivating passenger to buy our product by giving them correct information.

Offer high levels of customer service.

Maintain stock availabilities in store and merchandising of products.

Maintain daily sales report and target given by the company.

Regional Head.

Chaudhary Group (CG)

Nepal Lube Oil Ltd.

Baghdarbar, Sundhara

1st June 2011-30th June 2013

Responsibilities:

Responsible for developing marketing and promotional programs.

Initiatives to engage customers and clients.

Creates a plan of action for reaching goals.

Reaches out to potential and existing clients pitching the products and/or services.

Pitches may take place over the telephone or through face-to-face meetings.

Achievements through Continues follow- up of the given sales target.

Dept. Supervisor

MH Alshaya Co.LLC

H&M, Dubai (U.A.E)

25th March 2008 - 30th April 2011

Responsibilities:

Assist Assistant Store Managers to ensure department is audit compliant and stock loss is kept to a minimum.

Lead sales Assistant to maximize sales through shop floor replenishment and outstanding customer service.

Ensures that deliveries are received accurately and maintain merchandising guidelines and high standards of visual presentation.

Responsible for all UAE H&M stores as sales supervisor.

Marketing Executive

Kanishka Marketing & Advertising Pvt. Ltd.

Katmandu, Nepal

5th Feb2005 – 2nd Aug, 2007.

Responsibilities:

Dealing with co-operate houses to make them aware about the importance of advertisement for the benefit of the company.

Show the creativity of the advertisement as how it benefits to sell the products of the related companies.

Act as a public relation officer with the company and the clients to make a sound and healthy relationship.

Acceptance/deposition of the cash of the company through various mode of payment.

Academic Qualifications

S.L.C - East pole English school 2001

Katmandu, Nepal

+2 LEVELS - Brilliant College, 2004

Katmandu, Nepal

BBS - Shanker Dev Campus,2007

Katmandu, Nepal

Personal Details:

Date of Birth : 02nd April, 1984.

Nationality : Nepali.

Religion : Hindu.

Marital Status : Married.

Passport No. : 08014450

Date of Issue : 31st Oct 2014

Date of Expiry : 30th Oct 2024

I hereby state that the above mention information is correct to the best known of my knowledge and the documents will be submitted upon request.

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