Ashley Byrd
Lakewood WA *****
adzljo@r.postjobfree.com
I am a highly qualified executive with 20+ years of experience in the medical field including referral processing, billing, authorizations and also patient care. I served as a primary point of contact and liaison between personnel, patients, customers, clients and vendors. I have excellent communication skills, problem resolution abilities and a high level of confidentiality.
Authorized to work in the US for any employer
Work Experience
Imaging Asst/Phlebotomist
DINW
October 2013 to Present
TRA-MINW - All locations
Medical records specialist/Courier-exporting/importing and obtaining Front desk/back office support
Registration of patient's
Pediatric care
Rooming patient's for their appointment
Scheduling Imaging services for all modalities
Report coordinator
Switchboard operator
Worked directly with the radiologists to maintain excellent patient care Checked patient's in and out, updating demographics Blood draws via capillary and/or veina puncture to obtain patients creatnine and GFR levels for contrasted studies that can be hard on the patient's kidneys. Insurance Coordinator/Receptionist-Medical Asst
MultiCare Tacoma General/Mary Bridge Hospital - Tacoma, WA August 2007 to May 2012
United
States
Ordered and distributed office supplies while adhering to a fixed office budget. Pediatric care
Answered multi-lined telephones along with overhead paging in the hospital Managed office supplies, vendors, organization and upkeep. Directed guests and routed deliveries and courier services. Answered and managed incoming and outgoing calls while recording accurate messages.
Opened and properly distributed incoming mail.
Greeted numerous visitors, including VIPs, vendors and interview candidates. Maintained a clean reception area, including lounge and associated areas. Registration of patients
Taking patients back and obtaining vital signs (BP-manual, PR, O2, reason for visit, etc.) Maintained a clean reception area, including lounge and associated areas. Documentation in EMR's system of the patient's vitals for review from the assigned doctor
Prior authorizations for procedures and prescription requests Liaison between the scheduling department and the specialty clinics to insure compliance
Completed super bills for accurate billing
Updated demographics including insurance information, i.e. Medicare/Medicaid and self pays Posted patient payments
Reviewed and informed patients of all billing, HIPAA and consent to treat forms for signature Scanned patient records/XRAY's and any additional information into EMR system Education
High school or equivalent
Bates Technical College
2013
Medical
University of Alaska S.E.
1999
Skills
• Customer service
• Multi-line
• Multi-line phone
• Administrative support
• Filing
• Patient care
• Hipaa
• Data archiving
• Clinical operations
• Operations
• Excellent communication skills
• Training
• Archiving
• EMR Systems
• Medical Imaging
• Insurance Verification
• Medical Records
• Medical Office Experience
• Multi-line Phone Systems
• Medical Scheduling
• Experience Administering Injections
• Documentation review
Certifications and Licenses
AED Certification
CPR Certification
Additional Information
SKILLS
Excellent communication skills Filing and data archiving Customer service-oriented Familiar with patient care and Accurate and detailed obtaining vitals
Appointment setting Excellent blood draw skills
Multi-line phone proficiency Experienced in multiple software, Administrative support specialist computer programs and EMR's HIPAA compliance 18 years experience in both front and Employee training and development back office, which gives me a broad understanding of clinical operations