Post Job Free

Resume

Sign in

Customer Service Representative

Location:
Cleveland, OH
Posted:
September 10, 2023

Contact this candidate

Resume:

Danielle R. Bouska

***** *. ***** ******

Strongsville, Ohio 44136

adzlgp@r.postjobfree.com 440-***-****

Objective: To obtain a position within an organization with growth opportunity that is looking for a highly driven and results oriented individual. My education and training will be an asset for a company looking for a long term and motivated employee.

Education: Ursuline College

Bachelors Degree, Business Management December 2008 Pepper Pike, Ohio.

Course Studies include:

• Business Statistics

• Marketing Strategies

• HR Management

• Managerial Accounting and Economics

• Communication Skills and Information Management

Cuyahoga Community College

Associates of Arts Degree May, 2004

Parma, Ohio

Cuyahoga Community College

Nursing Program

Parma, Ohio 2005

Work Experience:

LAZZARO LUKA LAW OFFICES, LLC.

Pre-Lit Paralegal: Rocky River, Ohio September 2016-February 2018

• Handled all pre-litigation files

• Complete work-up of files,(records, bills, expenses, opening subrogation liens, obtaining and applying med pay, verifying balances and providing Robinson V. Bates numbers for our demand packages.)

• Phone Intake

• Transcription and dictation experience, also handled dictations for a Chiropractor

C & J DINER

Assistant Manager: Brunswick, Ohio December 2015-April 2015

• Handled front of the house duties, day to day operation

• Bookkeeping

GOLDSTEIN & GOLDSTEIN CO., L.P.A.

Paralegal: Cleveland, Ohio December 2008-June 2013

• Put together legal packages for PI firm

• Review medical records and relayed to Attorney

• Prepared letters, court documents to Insurance Companies and Medical Providers

• Have knowledge in various legal areas including, personal injury, divorce, bankruptcy, criminal, probate, medical malpractice, legal malpractice

• Did all the bookkeeping for the firm and handled all medical requests

• Phone Intake

EL CHARRO MEXICAN CUISINE & CANTINA

Business Manager: North Royalton, Ohio January 2006-December 2008

• Managed Employees /Maintained daily operations

• Hired, trained, and coordinated staff

• Scheduling

• Inventory Ordering

• Bookkeeping

• Advertising

AMERICAN HOME PATIENT

Customer Service Representative: (Home Oxygen and Respiratory Equip. Co.) Twinsburg, Ohio January 2003-April 2007

• Process incoming orders

• Phone intake

• Insurance verification

• A/R management

• Obtained prescriptions for billing

• Interacted with Physicians offices and Hospital Social Workers PREMIER PHYSICIANS

Medical Assistant: Middleburg Hts., Ohio January 2002-January 2003

• Patient scheduling

• Blood draws

• Glucose readings

• Insurance verification

• Answer Phones

Proficient in Excel, Access, Microsoft Windows, XP, Vista, PowerPoint, Word, QuickBooks, and Abacus

References Furnished Upon Request



Contact this candidate