Sherrie L. Sargent

**** ****** *******

Hamburg, New York 14075

716-***-****

adzlde@r.postjobfree.com

OBJECTIVE:

Background and experience in Administrative Support, Customer Service, Collections, Cash Office and Retail. Very detailed oriented while working in a fast-paced environment. Worked many years as an Executive Personal Assistant.

EXPERIENCE:

12/17/2007– Present

National Fuel Gas

Cheektowaga, New York

Consumer Business Specialist/Main Cashier/Liaison

●Working in a fast-paced environment assisting customers at our walk-in center regarding billing inquiries, complaints and order processing, as well as Emergency and Carbon Monoxide orders.

●Direct liaison to builders and large property management companies in Western New York

●Process shop orders and service line payments for service centers

●Process customer payments and security deposits

●Collections for residential and commercial properties

●Assist with incoming customer calls for high volume call center

●Weekly reports of account creation

●SAP cash register desk balancing along with bank deposit preparation

●Work on monthly audit reports for record retention, petty cash reporting and distribution

●Experienced in:

PeopleSoft program, SAP, PFI, Glory Cash Machines, Microsoft Word and Excel, Knowledge of Outlook and iCloud Billing system

10/31/2020 – Present

Kohl’s Department Stores

Floor Merchandiser/Back up Cashier/Amazon returns desk

10/1987 – 8/1999

Tops Markets Inc.

6363 Main Street

Williamsville, New York 14221

Executive Assistant to the Vice President of Operations

●Administrative support to Executive and 9 District Managers

●Prepare yearly management meetings for store management team.

●Assisted in store openings and organized travel arrangements for executives

●Prepared and updated daily schedule for executive team

REFERENCES:

Upon Request

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