MICHAEL PO Box ***** E. DALTON

CINCINNATI, OHIO *5218-0137 USA

Phone 513-***-****

Email adzlco@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Experienced sales executive with technical and theoretical background. Demonstrated history of success in multi-state territorial development and national new business development. Effective communicator, negotiator, and resourceful problem solver. Polished presentation and relationship skills. Able to work well independently and achieve objectives. Quick study that welcomes new challenges. PROFESSIONAL EXPERIENCE

DIRECTOR OF SALES AND MARKETING, Thomas-Michael Agency, Inc. Sales, marketing, and management executive representing firms via contract basis. Daily communication with key decision makers maintaining current customers while developing new business opportunities. Responsible for the sales management of field, call center, and direct sales. F.G.Kapstone… Former client accounts included: Campaigners – Epson, Actionlink: Panasonic, Toshiba, AOL, Tom-Tom, Maxtor, Spectrum- United Industries: Loews, Market Source: Home Depot, Sony, Procter and Gamble Federal Credit Union, National Equipment Liquidators: Swartz, Right Start & Zany Branny, Drug Emporium, All About Sports, Philip Morris: district promotional program management, DealerDashboard.com, Dealertools.com, Carstation.com, Engineering Analysis Associates - Bosch former SPX Corp.: General Motors, DaimlerChrysler, Ford, Honda Takata Recall, Toyota, Nissan… OEM projects conducted by responding to clients need to resolve issues, following up on product concerns and customer complaints, confirming or disavowing a condition report, supporting clients throughout litigation defense, and handling customer arbitration cases. Some of which are as follows:

* Dealer audits of processes, tools, and equipment

* Dealership and Field Personnel Training

* Accident, Vehicle Fire Investigations.

* Product investigations: Air Bag, Seat Belts, Brakes/ABS, Tires, and Transmissions.

* Unintended Acceleration.

* Steering/Chassis, Engine Stall, Derivability, Fuel System.

* Pre-Owned vehicle certification.

* Consumer arbitration investigations.

Skill utilized involved process improvement, audit, litigation support, sales, service, parts training and presentation.

Tier One projects involved new business development skills with direct report responsibilities

REGIONAL MARKETING EXECUTIVE, ASC. INC.

Multi-divisional sales and marketing for seven state-region. American Sunroof Division: After-market sales, distribution, through licensee dealerization, sales training, and operations management consulting of open-air systems. Appointed Cleveland distributor for which company had tried 20 years to acquire.

Automotive Specialty Company Division: Sales and marketing through distribution of limited-edition convertibles, performance vehicles and open-air ship-through vehicles. Production to dealer liaison. Top 10% performance. DISTRICT PARTS AND ACCESSORIES MANAGER, Saab-Scania of America Parts and accessory sales, dealerization, dealer-development, operations consulting, technical advisor, Importer to Dealer liaison. Five state-region with top 10% performance.

DISTRICT PARTS MANAGER, Peugeot Motors of America

Parts and accessories sales in a seven-state region. Responsible for Dealer appointments and dealer-development. Operations consulting through financial statement composite analysis. Customer relations acting as Importer to Dealer liaison. Moved territory from 6th to 2nd nationally. REGIONAL SERVICE AND PARTS MANAGER, Alfa Romeo, Inc. Dealer development, service technical, parts and accessory sales within a five-state region. Warranty underwriting and operation consulting through service stall utilization with financial statement analysis. Rate of return advisor through inventory turn ratio analysis and purification methods. AUTOMOTIVE LINE TECHNICIAN, Various

Full service automotive line technician with specialization in automatic transmissions while completing collegiate studies. Placed second in OHIO State Troubleshooting contest.

ORGANIZATIONS & AFFILIATIONS

National Association Retail Marketing Services – Member Company Automotive Service Excellence - certified

DealerDashboard.com – Board Director

Society of Automotive Engineers - member

Procter and Gamble Federal Credit Union - Former C0-Chairman Supervisory Committee Cincinnati Outboard Runabout Association - Former Board Director ACADEMIC ACHIEVEMENT

Boston Institute of Finance – Series 7,63

Xavier University - B.B.A.

Major: Business Administration

Computer Science

Finance

University Of Cincinnati - A.S.B.A

Major: Industrial Management

General Motors Institute (GMI)– Automotive Certification, Pontiac Motor Division Norwood High Automotive Vocational

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