O

Obianuju

(Uju)

Ofojama

817-***-****

obianuju.ofojama07@

gmail.com

Arlington, Tx 76010

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. proficient with several ERP/EMR software like SAP, NAV, Icanotes, Kareo, and Simplepractice.

SKILLS

Registration and Scheduling

Providing Information and Resources

Issue escalation

Administrative and Office Support

Reporting and documentation

Analytical thinking

Creative thinking

Microsoft excel

Customer service-orientation

Safety procedures

Business development

Service-Oriented

Decision Making

Quality Assurance

Recordkeeping

Team collaboration

Client relationships

Customer service

Active listening

Appointment confirmation

Decision-making

Medical Data Collection

Insurance Verification

Insurance Practices

Appointment Scheduling

Patient Care Coordination

Office Administration

Gathering Information from Patients

Patient relations

Data Capture and Analysis

Adaptability and Flexibility

Safety Compliance

Problem-Solving

Project Requirement Evaluation

Attention to Detail

Data Entry

Microsoft Office

Functional Testing

Database Maintenance

Remote Video Conferencing

Data Analysis

Customer Service

Critical Thinking

Use of Caliper, Gauges and Meters

EXPERIENCE

Patient Care Coordinator

McKinney, TX

Harmonica Psychiatry / Mar 2022 to Current

Processed patient intake information and updated medical records prior to treatment. Scheduled evaluations and procedures for patients. Communicated with patients to ensure quality of care and develop care plans. Completed insurance verifications and claim forms for patient intake and processing. Troubleshot and resolved complex customer service issues to enhance patient and family experience.

Received and routed care team messages and documents to appropriate staff. Established strong work network by building professional relationships with physicians and fellow employees.

Collaborated with nursing staff to advocate for individual patient needs and insurance coverage.

Compiled and maintained medical charts and reports in complex digital databases. Explained policies, procedures and services to patients. Obtained informed consent and payment documentation from patients and filed in system.

Organized timely and accurate referrals to help patients obtain health care services and access available resources.

Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.

Collaborated with clinical and administrative staff to meet patient needs. Instructed patients on policies and required actions for different types of appointments and procedures.

Received patient inquiries or complaints and directed to appropriate medical staff members.

Counseled patients on potential financial liabilities and payment requirements. Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.

Quality Control Inspector

Grand Prairie, TX

Poly-America LP/ May 2021 to Feb 2022

Assessed materials, parts and products for conformance with quality control requirements and production specifications.

Trained newly hired employees by explaining company procedures, job duties and performance expectations.

Adhered to safety protocols to minimize equipment damage and avoid injuries. Wrote detailed reports outlining performance, quality and defect rates. Completed non-destructive tests and conducted continuous inspections. Inspected and repaired products to meet project expectations. Used specialized tools to take precise measurements of various aspects of samples. Used tools and gauges to conduct physical and visual inspections. Consulted with engineers to resolve quality, production and efficiency problems. Quality Control Inspector

Haslet, TX

Motivating Graphics Inc./ Dec 2019 to May 2021

Examined products and materials for defects or deviations to remove or discard non-conforming items.

Documented inspection results by completing reports and logs and summarizing and entering data into quality database.

Trained newly hired employees by explaining company procedures, job duties and performance expectations.

Inspected and repaired products to meet project expectations. Adhered to safety protocols to minimize equipment damage and avoid injuries. Used root cause analysis tools to determine failures and provide appropriate counter- measures to prevent repeat failures.

Learned new testing methods through continued education and research. filling out scrap tickets and non conformance form Wrote detailed reports outlining performance, quality and defect rates. Documented nonconformities immediately and recommended techniques for prompt resolution.

Developed and implemented best practices for defect prevention and continuous improvement.

Used tools and gauges to conduct physical and visual inspections. Completed non-destructive tests and conducted continuous inspections. Assessed materials, parts and products for conformance with quality control requirements and production specifications.

Relationship Banker\Cash Officer

Lagos, Nigeria, Nigeria

Union Bank of Nigeria/ Jul 2007 to Oct 2011

Supported treasury technology initiatives and projects to achieve best-in-class processes.

Created and updated financial reports on frequent basis to present information to leadership teams.

Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.

Managed relationships with tax authorities, bankers and auditors. Communicated with stockholders or other investors to provide information or raise capital.

Implemented best practices, automation and digitization to improve business processes.

Drove solutions to improve payment practices and eliminate repeated delays in payment.

Gathered business requirements to draft scope for potential solutions. Accounts Receivable Analyst

Lagos, Lagos

Grupp Resources Ivestment LTD/ Mar 2013 to Jul 2014 Monitored monthly activities and managed vendor invoicing to prepare appropriate financial reports.

Obtained and investigated information from sales, trade promotions and customer service department to verify account discrepancies. Examined customer payment plans, payment history and credit lines to research and resolve delinquent accounts.

Reviewed accounts with credit balances to determine accuracy of refunds. Recorded debit, credit and account transactions in computer spreadsheets and databases.

Reconciled computer reports with manually maintained ledgers. EDUCATION AND TRAINING

Certification: QA Engineer

TEST PRO Expected in Sep 2023

California City, CA

Associate Degree : Banking And Finance

University of BeninMar 2005

Edo State, Nigeria, Benin, Nigeria

Contact this candidate