Kathleen Ng

917-***-**** linkedin.com/in/kathleen-ng99 adzlbv@r.postjobfree.com San Diego, California PROFESSIONAL EXPERIENCE

Preschool Teacher July 2022 – March 2023

Kidstop Children's Center Ware, MA

Prepared weekly lesson plans to progress in reaching certain learning goals for children

Effectively communicated lessons to a wide range of stakeholders to boost and increased the overall grade/ranking of test scores

Followed up with updated student documents regarding new allergies, caretakers, and accommodations

Gained strong problem-solving skills, patience, creativity, and negotiation skills with a wide range of children Professional Care Assistant June 2021 – February 2022 Cedarbrook Village Ware, MA

Provided support to nursing staff with completing daily rounds, documenting vital signs, and answering calls

Maintain strong rapport with clinicians on assignments to ensure quality care

Worked efficiently in a fast-paced environment and communicated with staff for quality patient care

Scheduled doctor appointments for patients that worked with their schedule Poll Center Representative April 2019 - May 2021

Western New England University Springfield, MA

Reached out to 150+ voter candidates by cold calling them about polls to achieve the most finished calls

Possessed a positive/ persistent attitude to sell the consumers on completing the over-the-phone survey

Memorized information regarding the program, to be able to convey accurate data/information to the consumers Administrative Office Assistant January 2018 - May 2021 Western New England University Springfield, MA

Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel

Organized and maintained filing systems to facilitate easy access to information

Accurately enter student/ staff information into the school’s database PERSONAL EXPERIENCE

World Travel March - August 2023

● Backpacked through 13 countries in Southeast Asia, the Middle East, and Europe over 6 months

● Coordinated the logistics in detailed itineraries to manage budget and time ensuring the flow of the final plans ran seamlessly

● Communicated and connected with people from different backgrounds

● Evolved a profound sense of independence, adaptability, and perspective Volunteer Experience September 2016 - March 2020

● Assisted elders with technological concerns at the local Senior Center, which encouraged my passion for doing good for others and the community

● Collected donation money for the Salvation Army to support the community through social services assistance, homeless shelters, disaster relief, children’s programs, rehabilitation services, anti-human trafficking, etc. that affirmed my love for bringing people together and getting the chance to give back EDUCATION

Bachelor of Science in Health Studies May 2021

Western New England University Springfield, MA

CORE SKILLS

● Skills: Typing Speed (90 WPM), Cold Calling / Office Organization / Time Management, Interpersonal / Written Communication, Customer Service

● Languages: English (Fluent), Chinese (Fluent)

● Tools: Microsoft Excel, Word, PowerPoint, Outlook, Google Suite/ Workspace, Zoom, OneNote, Access, Photoshop, Spreadsheet, Social Media

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