ALLEN K. TAKEMURA

adzl8i@r.postjobfree.com

808-***-****

Professional Summery

Experienced Director of Property Operations with 3 years of experience in the Hotel Industry and Property Management and Maintenance with 3 years of experience with the State of Hawaii. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved cost while increasing profits. Multi-talented Director of Operations for maintenance, housekeeping, landscaping, accounting, plumbing, electrical tasks, carpentry, painting, locksmithing, and fabrication. Operational improvements to include planning, permitting, blueprints, project monitoring, code compliance, and close out documentation. Experienced in policy development and staff management procedures positively impacting overall morale and productivity.

Skills

•Understanding office operations

•Accounting operations

•Daily property operations

•Office operations

•Business operations proficiency

•Managing office operations

•Utilizing Troubleshoot Active Directory, Office 365 and the range of the Microsoft Office suites

•Administrative office operations

•Knowledge of business operations

•Expertise in maintenance

•Office equipment operations

•Observance of standards

•Operations leadership

•Acknowledgement of customer needs

•Understanding of financial performance

•Blueprint proficiency

•Education proficiency

•Knowledge of legal requirements

•Continuous professional development

•Mechanical operations

•Professional integrity

•Microsoft PowerPoint, Outlook, Excel and Word

•Knowledge of National Electric Code (NFPA 70E)

•Working knowledge of engineering

•Budgeting

•Contract administration

•Accounting

•Interdepartmental cross training

Experience

State of Hawaii

Property Management Specialist 5/2020 - present

•Worked with other property management companies and vendors to administer contract

requirements, monitor proper execution of terms of the contract, and settle disputes related to the contract.

•Developed a relationship with our contractors through communications that allow dispute and contract interpretation issues to include payment disputes.

•Provided the Central Payment office with Inter Office Memos to inform them of contract status and recommendations if renewal, new procurement or contract termination is required.

•Review the existing contracts and during execution make necessary required changes to the deliverables: scope of work, time and performance, vendor compliance, monitoring reports, contract terms, invoice, payment, insurance requirements, records retention, and close out documentation.

•Customers, staff, owners and vendors to understand requirements and provide exceptional service.

•Developed team communications and information for monthly departmental, and monthly staff meetings.

•Worked with team members to cross train on all contracts.

•Worked with supervisors and to understand requirements and provide exceptional 5 star service.

•Contract to various companies that provide maintenance, goods and services to the State of Hawaii Property Management Maintenance Branch, but not limited to services provided by our subcontracted companies.

Doubletree by Hilton – Honolulu, HI

Director of Property Operations 10/2016 – 4/2020

•Worked with Hotel customers, staff, owners and vendors to understand requirements and provide exceptional hotel service.

•Developed team communications and information for departmental morning standups, monthly departmental, daily staff, monthly budget, weekly function, monthly care, monthly capital project and monthly ownership meetings.

•Worked with team members and hotel customers to understand requirements and provide exceptional 5 star service.

•Developed team communications and information for stand up, departmental, staff, budget, function, care, capital project and ownership meetings.

•Performed various administrative functions, including, all facets of purchasing and receiving, report processing, filling paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.

•Devoted special emphasis to punctuality and worked to maintain outstanding attendance, consistently arriving to work ready to start immediately.

•Oversee the daily operations of the Engineering Department for The Doubletree by Hilton.

•Responsible for all HVAC/heater and refrigeration systems, plumbing, electrical, carpentry, painting, emergency generator and fuel system, fire alarm, fire sprinkler, elevators, escalators, pumps, pool and property service equipment.

•Maintain overall appearance and upkeep of the hotel and office building and its support systems by providing a safe working environment for all its employees, tenants, offices, and concessions of the building.

•Manage a staff of 9 engineers and 1 administrative assistant.

•Hire, train and motivate department staff.

•Daily scheduling of staff and assignment of duties and projects.

•Primary contact with Area Directors, Property Directors, Property Ownership and Ownership Representative, Commercial Contractors, Vendor Procurement, Monitoring of vendor performance and quality assurance of vendors.

•Manage property repairs and maintenance projects to ensure that the work is completed on or before scheduled.

•Able to read construction blueprints and schematics.

•Ensures that the building is in compliance with facility regulations, state and local OSHA standards and NFPA requirements.

•Leads the property to conserve energy by analyzing energy and utility usage by reading, logging, tracking and interpreting meters, gauges and other devices.

•Provides training sessions monthly to the engineering staff to ensure that he is knowledgeable in new and existing procedures and policies within the department.

•Schedules routine maintenance and preventive maintenance work.

•Attended weekly department head meetings to share information and voice concerns.

•Reduced company expenditures and loss by 6% by implementing proactive maintenance procedures.

•Administered safety plans to train 3 employees to meeting and exceed OSHA safety standards.

•Used Word, Excel and outlook to prepare weekly reports regarding technical status of both facilities.

•Managed and scheduled equipment and system preventative maintenance program to verify contractual compliance.

•Reduced mechanical downtime by 10% through Preventative Maintenance and daily equipment checks.

•Evaluated existing procedures and made proactive adjustments to meet changing demands.

•Liaison between both buildings on property and all departments, facilitating communications and keeping appropriate parties updated on project developments.

•Fostered positive and performance-oriented environment by implementing successful reward system.

•Gathered requirements for ongoing projects and organized details for management use.

•Responsible for the renovations and oversight of all projects including budgeting, scope of work, job justifications, service agreements, contracts, Request For Proposals, project monitoring and final punch lists to include closing documents.

•Provide technical leadership to vendors with recommendations from feasible operational conditions.

•Provide technical leadership to effectively steer future project.

•Gathered requirements for ongoing projects and organized details.

•Work with all project members to accomplish technical aspects of the project.

•Perform on-site survey and write technical narrative to document process, design changes and as-built documentation.

•Participate in development meetings for ownership and business operations updates.

•Provide technical direction on all projects and initiatives to other engineers, designers and technicians.

•Administered budgets of $1 to $1,500,000 for each project.

•Implement quality control standards for a consistent approach and standards.

•Develop proposals for vendors outlining project scope and timeline.

•Administer budget criteria for projects to meet budgetary guidelines.

•Evaluates problem and assigns staff accordingly.

•Responsible for safety records and safety programs to meet OSHA standards.

•Involved in annual budgets and long-term budgeting forecasts.

•Adhere to local, state and federal regulations including ADA and fire regulations.

•Complete all department reports and other administrative duties as dictated by the Property Manager and Ownership.

JLL – Honolulu, HI

Chief Engineer 7/2012 – 10/2016

•Optimize performance of facility machinery through calibration and repairs.

•Establish procedures for corrective and preventative maintenance.

•Determined necessary steps to bring systems into compliance.

•Lead team of 3 engineers focused on all facets of maintenance.

•Planned and directed projects focused on improving areas such as HVAC, refrigeration, plumbing, electrical, carpentry, painting, glazing, fabrication, locksmithing, emergency generator, fire alarm, fire sprinkler and property service equipment.

•Worked closely with standards vendors and internal sourcing including ownership to establish relationships, fostering new opportunities, solutions and cost savings.

•Completed administrative duties including annual capital budgeting, invoice review and approval, weekly work and project schedules.

•Conducted routine and ongoing assessments of all property system operations by performing tests, rounds and analyzing data. Types of equipment to include: HVAC/heater and refrigeration systems, plumbing, electrical, carpentry, painting, emergency generator and fuel system, fire alarm, fire sprinkler, elevators, pumps and property service equipment.

•Analyzed business, and HVAC/heater and refrigeration systems, plumbing, electrical, carpentry, painting, emergency generator and fuel system, fire alarm, fire sprinkler, elevators, pumps and property service equipment technical requirements to determine system design, potential issues and related cost for each project requested.

•Attended weekly departmental head meetings to share information and voice concerns.

•Reduce company expenditures and loss by 6% by implementing proactive maintenance procedures.

•Administered safety plans to train 3 employees to meet and exceed OSHA standards.

•Oversee the daily operations of the Engineering Department for The Block Honolulu.

•Responsible for all HVAC/heater and refrigeration systems, plumbing, electrical, carpentry, painting, emergency generator and fuel system, fire alarm, fire sprinkler, elevators, pumps and property service equipment.

•Maintain overall appearance and upkeep of the building and its support systems by providing a safe working environment for all its employees, tenants, offices, and concessions of the building.

•Manage a staff of an engineer.

•Hire, train and motivate department staff.

•Weekly scheduling of staff and assignment of daily duties and projects.

•Primary contact with outside commercial contractors, vendor procurement, monitoring of vendor performance and quality assurance of vendors.

•Manage property repairs and maintenance projects to ensure that the work is completed on or before scheduled.

•Able to read construction blueprints and schematics.

•Ensures that the building is in compliance with facility regulations, state and local OSHA standards and NFPA requirements.

•Leads the property to conserve energy by analyzing energy and utility usage by reading, logging, tracking and interpreting meters, gauges and other devices.

•Provides training sessions monthly to the engineering staff to ensure that he is knowledgeable in new and existing procedures and policies within the department.

•Schedules routine maintenance and preventive maintenance work.

•Responsible for the renovations and oversight of all projects including budgeting, scope of work, job justifications, service agreements, contracts, RFPs, project monitoring and final punch lists to include closing documents.

•Evaluates problem and assigns staff accordingly.

•Responsible for safety records and safety programs to meet OSHA standards.

•Involved in annual budgets and long-term budgeting forecasts.

•Adhere to local, state and federal regulations including ADA and fire regulations.

•Complete all department reports and other administrative duties as dictated by the Property Manager and Ownership.

•On call 7 days a week; 24 hours a day.

ABM – Honolulu, HI

Chief Engineer 5/2011 – 7/2012

•Oversee the daily operations of the Engineering Department for the Pan Am Building and The Block Honolulu with tenant offices, a bank, a credit union, a savings and loan, printing company, book store, 3 dentists, and Hilton corporate offices.

•Responsible for all HVAC/heater and refrigeration systems, plumbing, electrical, carpentry, painting, emergency generator and fuel system, fire alarm, fire sprinkler, elevators, pumps and property service equipment.

•Maintain overall appearance and upkeep of the building and its support systems by providing a safe working environment for all its employees, tenants, offices, and concessions of the building.

•Manage a staff of 4 engineers.

•Hire, train and motivate department staff.

•Weekly scheduling of staff and assignment of daily duties and projects.

•Primary contact with outside commercial contractors, vendor procurement, monitoring of vendor performance and quality assurance of vendors.

•Manage property repairs and maintenance projects to ensure that the work is completed on or before scheduled.

•Able to read construction blueprints and schematics.

•Ensures that the building is in compliance with facility regulations, state and local OSHA standards and NFPA requirements.

•Leads the property to conserve energy by analyzing energy and utility usage by reading, logging, tracking and interpreting meters, gauges and other devices.

•Provides monthly training sessions to the engineering staff to ensure that they are knowledgeable in new and existing procedures and policies.

•Schedules routine maintenance and preventive maintenance work.

•Responsible for the renovations and oversight of all projects including budgeting, scope of work, job justifications, service agreements, contracts, Request For Proposals (RFP), Return of Investments (ROI), project monitoring and final punch lists to include closing documents.

•Evaluates problem and assigns staff accordingly.

•Responsible for safety records and safety programs to meet OSHA standards.

•Involved in annual budgets and long-term budgeting forecasts.

•Adhere to local, state and federal regulations including ADA and fire regulations.

•Complete all department reports and other administrative duties as dictated by the Property Manager and Ownership.

•On call 7 days a week; 24 hours a day.

Waikiki Beach Marriott Resort and Spa – Honolulu, HI

Assistant Chief Engineer 2/2006 – 5/2011

•Oversee the daily operations of the Engineering Department for a 1,310 room hotel along with 5 restaurants, 39 tenant shops, and 21 departmental offices, common areas including two pools.

•Responsible for all HVAC/heater and refrigeration systems, plumbing, electrical, carpentry, painting, emergency generator and fuel system, fire alarm, fire sprinkler, elevators, pumps, 2 pools and property service equipment.

•Maintain overall appearance and upkeep of the hotel and its support systems by providing a safe working environment for all its employees, tenants, offices, and concessions of the hotel.

•Manage a staff of 30 including hotel foreman, engineers and gardeners.

•Hire, train and motivate department staff.

•Assist with weekly scheduling of staff and assignment of daily duties and projects.

•Ensure that the union rules are complied with and work with their shop steward.

•Provide contact with outside commercial contractors, vendor procurement, monitoring of vendor performance and quality assurance of vendors.

•Manage hotel repairs and maintenance projects to ensure that the work is completed in a timely manner.

•Able to read construction blueprints and schematics.

•Ensures that the hotel is in compliance with facility regulations, state and local OSHA standards and NFPA requirements.

•Leads the property to conserve energy by analyzing energy and utility usage by reading, logging, tracking and interpreting meters, gauges and other devices.

•Provides 15 minute training sessions, three time a week to all engineering staff to ensure

that everyone is knowledgeable in new and existing procedures and policies within the department.

•Schedules routine maintenance and preventive maintenance work.

•Assists with renovations and oversight of all projects including budgeting, scope of work, job justifications, service agreements, contracts, RFP, ROI, project monitoring and final punch lists to include closing documents.

•Evaluates problem and assigns staff accordingly.

•Responsible for safety records and safety programs to meet OSHA standards.

•Involved in annual budgets and long-term budgeting forecasts.

•Adhere to local, state and federal regulations including ADA and fire regulations.

•Complete department reports and other administrative duties as dictated by Chief Engineer.

•On call 7 days a week; 24 hours a day.

Education:

Associate of Science in Aviation Maintenance

Associate of Science in Engineering

Honolulu Community College – Honolulu, HI

Locksmithing

Foley Belsaw - River Falls, WI

Certified Maintenance Manager Degree

Hospitality Facilities Management and Design

American Hotel and Lodging Educational Institute - Orlando, FL

Certifications:

Nan McKay - 2022

State procurement - 2020

CPR and First Aid certification - 2019

Certified Pool Operator certification - 2018

NFPA 70E certification – May 2016

Certified Maintenance Manager Certification – June 2012

Serve Safe certification – May 2009

Hospitality Facilities Management and Design certification – November 2005

Professional locksmith degree – 2002

Advanced Locksmith degree – 2002

Master Key Specialist degree - 2002

Engineering degree - 1985

Arc Welding classes - 1980

A+ P License – 1977

Gas Welding classes - 1977

Skills:

Espresso, Citrix, Coreigo, On-Q, Birchstreet, Timesaver, Elite, Esign, HIP, NSHURE, REAC, Power point, Word, Excel and Outlook

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